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Near the slopes
Within a 15-minute walk of this Downtown Queretaro hotel, you'll find Plaza de Armas and Theater of the Republic. Also, Neptune Fountain is within half a mile (1 km) and Santa Rosa de Viterbo Temple is within 2 miles (3 km).
Renovated in 2017
An area shuttle and a shopping center shuttle are available at this hotel, along with a full-service spa. Families will appreciate the onsite laundry facilities and supervised childcare. WiFi in public areas is free.
Free WiFi, comfy beds
The 17 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include private yards, DVD players, and flat-screen TVs with cable channels.
There's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. Moss Hotel & Spa offers its guests a full-service spa. An area shuttle within 33.00 kilometers and an airport shuttle (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Moss Hotel & Spa. The hotel can provide concierge services and limo/town car service. A complete renovation of Moss Hotel & Spa was completed in 2017. This 3.5-star Queretaro hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Moss Hotel & Spa offers 17 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the shared/communal kitchen. Bathrooms include rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11 AM.
Late night fare is available from room service (during limited hours).
The recreational activities listed below are available either on site or nearby; fees may apply.
MOSS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property at least 24 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after midnight must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.