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The Carlin Boutique Hotel

5.0 star property
5-star luxury hotel in Queenstown City Centre

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Photo gallery for The Carlin Boutique Hotel

Relax in a serene outdoor setting with a hot tub overlooking a picturesque lake and mountain backdrop.
Relax in a spacious room with a large bed, desk area, and flat-screen TV, plus a balcony with a mountain view.
Relax in a cozy seating area with a fireplace and enjoy a scenic view from the outdoor terrace.
Cozy living room with a fireplace, large windows, and a flat-screen TV.
Enjoy a serene mountain view from this spacious balcony with a hot tub and comfortable seating area.

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast included
  • Bar
  • Room service
  • Gym

Explore the area

Map
43 Hallenstein St, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪11 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Living area | Smart TV, fireplace

Presidential Suite

  • 1550 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bayview Suite

Bayview Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Bayview Suite

10.0 out of 10
Exceptional
(1 review)
  • 980 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for The Princess Suite

View from room

The Princess Suite

8.0 out of 10
Very good
(1 review)
  • 850 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline Studio Suite

Skyline Studio Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Skyline Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lakeview Suite

Lakeview Suite | Living area | Smart TV, fireplace

Lakeview Suite

10.0 out of 10
Exceptional
(1 review)
  • 1012 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panorama Suite

Outdoor spa tub

Panorama Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 969 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite

Royal Suite | Private kitchen | Coffee/tea maker

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Vista Suite

Smart TV, fireplace

Vista Suite

  • 947 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Eagles Nest

Eagles Nest | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Eagles Nest

  • 1292 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Queenstown

Queenstown City Centre stay.A stay at this Queenstown City Centre hotel places you steps from St Josephs Parish and within a 5-minute walk of Queenstown Arts Centre. Queenstown Mall and Cookie Time are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 7 min walk - 0.4 miles
  • Kiwi and Birdlife Park - 10 min walk - 0.6 miles
  • Skyline Queenstown - 11 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cookie Time - ‬5 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Asian Mart - ‬6 min walk

About this property

The Carlin Boutique Hotel

5-star luxury hotel in Queenstown City Centre
The Carlin Boutique Hotel offers its guests a full-service spa, 8 hot tubs, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the luxury The Carlin Boutique Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Queenstown hotel.

  • 1 building
  • 8 guestrooms or units
  • 7 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
The Carlin Boutique Hotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

Chinese (Mandarin), English, Hindi

Similar properties

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  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 464 reviews
$196 nightly
The price is $226
Aug 18 - Aug 19
Total includes taxes and fees
Kamana Lakehouse

Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 8 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [In suite]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 350.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Carlin Hotel Queenstown
The Carlin Boutique Hotel Hotel
The Carlin Boutique Hotel Queenstown
The Carlin Boutique Hotel Hotel Queenstown

Frequently asked questions

How close is The Carlin Boutique Hotel to the airport?

The Carlin Boutique Hotel is 4.5 mi (8-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does The Carlin Boutique Hotel have an airport shuttle?

Airport shuttle services are not available at The Carlin Boutique Hotel.

How close is The Carlin Boutique Hotel to the beach?

This hotel is a short 9-minute walk from Queenstown Beach and 4 mi (11-min drive) from Frankton Beach. Don't forget your sunscreen!

Does The Carlin Boutique Hotel offer free breakfast?

The Carlin Boutique Hotel offers free English breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Carlin Boutique Hotel?

No, there is no casino at this hotel, but Skycity Queenstown Casino (7-min walk) and SKYCITY Wharf Casino (10-min walk) are nearby.

What time is check-in at The Carlin Boutique Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Carlin Boutique Hotel?

This hotel offers free valet parking.

Does The Carlin Boutique Hotel have a pool?

The Carlin Boutique Hotel does not have a pool.

Does The Carlin Boutique Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Carlin Boutique Hotel have a spa?

This hotel has a spa, which features Thai massages, facials, and body wraps.

How close is The Carlin Boutique Hotel to downtown Queenstown?

The Carlin Boutique Hotel is 0.3 mi away from Queenstown.

The Carlin Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short couples break

Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sunita

Stayed 1 night in Jan 2025

10/10 Excellent

JANICE

Traveled with family
The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff. Comfortable rooms. Great view.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joesph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Stayed 1 night in May 2024

10/10 Excellent

Walter

Stayed 3 nights in Mar 2024

8/10 Good

Skylar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Happy campers

The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite. The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing. The Carlin compared very favourably to other 6 star hotels we have stayed in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Tom

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
Stayed 1 night in Aug 2023

10/10 Excellent

Aditya

Stayed 1 night in Dec 2022

10/10 Excellent

Alvaro

Stayed 7 nights in Apr 2025