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5.0 out of 5

"Good for a business trip clean, convenient, and very safe. " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

Family-friendly 4.5-star hotel near Aquarium du Québec

In suburbs

Your stay at this Sainte-Foy-Sillery-Cap-Rouge hotel places you within 3 miles (5 km) of Laurier Quebec and Aquarium du Québec. Cegep de Sainte-Foy and Champlain College St. Lawrence are also within 3 miles (5 km).

Poolside dining

A full-service spa, 2 restaurants, and a 24-hour fitness center are all featured at this smoke-free hotel. There's fun for all ages with a playground and an arcade/game room, and supervised childcare is an added bonus. Enjoy the seasonal outdoor pool and perks like free WiFi.

Free Internet, flat-screen TVs

The 160 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include minibars, premium bedding, and flat-screen TVs with cable channels.

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$134* Per night/room Mar 9 - Mar 10

Deluxe Room (Business Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite (Business Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior 2 beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Bonne Entente ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Le Bonne Entente

Everyone (3) Couples (1)
5 out of 5
Good for a business trip clean, convenient, and very safe.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Stéphanie

Thanks for sharing your experience. See you soon!

5 out of 5
The property was beautiful. The rooms were clean and beds were very comfortable. The location was a little far from the Old City area but the hotel provided shuttle service back and forth. The men driving the shuttles were very friendly and helpful. Overall our stay was wonderful.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by Evelyne

Bonjour, Thank you for taking the time to share your comments and feedback. We are glad to read that our staff and especially our bell and door crew were able to make your stay a most enjoyable one. We hope to get the pleasure to welcome you back whenever your travels bring you to Quebec City!

5 out of 5

One of the best hotel experiences I've had to date

Quiet location. Twenty minutes from Old Quebec City.

Posted by on Aug 11, 2018

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5 out of 5

Posted by on Mar 6, 2019

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Property Features

Le Bonne Entente offers its guests a full-service spa, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A seasonal outdoor pool, a 24-hour fitness center, and spa services are also featured at the luxury Le Bonne Entente. For a fee, parking is available. This 4.5-star Quebec hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Jean Lesage International Airport (YQB) (6.8 km / 4.3 mi)
  • Train station: Quebec Sainte-Foy Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Monte Cristo L'Original - This restaurant serves dinner only.

MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

24-hour room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Spa Services

Amerispa health center has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 20
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property Registry Number - 005843
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 15 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Self parking fee: CAD 15 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonne Entente
  • Bonne Entente Hotel
  • Bonne Entente Hotel Quebec
  • Bonne Entente Quebec
  • Chateau Bonne Entente Hotel Quebec City
  • Chateau Bonne Entente Sainte Foy
  • Hotel Le Bonne Entente Quebec/Quebec City
  • Le Bonne Entente Hotel
  • Le Bonne Entente Quebec
  • Le Bonne Entente Hotel Quebec

You should know

  • The seasonal pool will open in May and close in October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.