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Hotel Citadelle

3.0 star property
3-star hotel near Les Galeries de la Capitale

Choose dates to view prices

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Breakfast meal

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Les Galeries de la Capitale
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Aquarium of Quebec
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed | Desk, blackout drapes, free WiFi, bed sheets

Connecting Room (basement), 2 Queen Beds with Double Sofabed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed | Desk, blackout drapes, free WiFi, bed sheets

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(64 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Double Room, 2 Double Beds

7.6 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen | Fridge

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Québec City

Les Rivières stay.Your stay at this Les Rivières hotel places you within 3 miles (5 km) of Carie Factory Amusement Center and Recreofun Amusement Centre. Base de plein air de Sainte-Foy and Club de Golf L'Albatros Ste Foy are also within 3 miles (5 km).

What's nearby

  • Les Galeries de la Capitale - 4 min drive - 3.2 miles
  • Laval University - 5 min drive - 3.0 miles
  • Laurier Quebec - 6 min drive - 3.7 miles
  • Aquarium of Quebec - 6 min drive - 4.6 miles
  • Vidéotron Centre - 8 min drive - 6.5 miles

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

3-star hotel near Les Galeries de la Capitale
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French

Similar properties

Reception

Hôtel Motel Le Gite

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,767 reviews
$87 nightly
The price is $103
Jul 23 - Jul 24
Total includes taxes and fees
Hôtel Motel Le Gite

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

How close is Hotel Citadelle to the airport?

Hotel Citadelle is 3.4 mi (11-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

Does Hotel Citadelle have an airport shuttle?

Airport shuttle services are not available at Hotel Citadelle.

How close is Hotel Citadelle to the beach?

This hotel is 7.7 mi (16-min drive) from Baie de Beauport.

Does Hotel Citadelle offer free breakfast?

Hotel Citadelle does not offer free breakfast.

Is there a casino at Hotel Citadelle?

No, there is no casino at this hotel.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Hotel Citadelle?

This hotel offers free self parking and extended parking.

Does Hotel Citadelle have a pool?

Hotel Citadelle does not have a pool.

Does Hotel Citadelle have a spa?

There are no spa services available at this hotel.

How close is Hotel Citadelle to downtown Québec City?

Hotel Citadelle is 5.6 mi away from Québec City.

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christel

Liked: Cleanliness, staff & service
It had bugs downstairs washroom
Stayed 1 night in Apr 2025

10/10 Excellent

M., Stratford

Liked: Cleanliness
Overall it's good
Stayed 1 night in Apr 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Louis-Patick

Liked: Staff & service, room comfort

Bien pour le prix

Le lit était propre et confortable mais le plancher n'était pas propre. On dirait qu'ils n'avaient pas passé l'aspirateur. Beaucoup de poils et cheveux sur le plancher et dans la douche
Stayed 2 nights in Apr 2025

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Franck

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare or the hôtel of the terror

The television is broken you were not very clean the window was not double glazed we heard noises The window blinds were broken the bathroom with a smell and the plastic shower made a terrible noise don't understand how this hotel can still be referenced by your services
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kamarinos

Stayed 1 night in Apr 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Stayed 1 night in Mar 2025

6/10 Okay

João Andre Paulo

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Plutôt bien situé, assez d'espace pour plusieurs personnes, avec assez de serviettes, pratique d'avoir un micro-onde dans la chambre, pratique et pas trop cher.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

lucian

so
Stayed 1 night in Mar 2025

8/10 Good

Brenda, Cornwall

Liked: Amenities
Fine
Stayed 1 night in Mar 2025

6/10 Okay

Nadine

Traveled with family
You get what you paid for. No complaints for the price
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with partner
I couldnt use my credit card because I had issues with it and asked for debit. The security deposit was 100 on credit and went up to 200 on debit without it being mentionned on the website. Also the security deposit itself wasn't mentionned anywhere before we arrived. The room was freezing cold and I found the window wide open (feeling -12 celcius outside) and it took a little while before getting confortable after. Room is ok, not more, but it's at least clean. But the hotel is close to everything so that makes it more "fun". 10 mins car ride to old quebec, to Wendake, close to galeries de la capitale also.. next to the highway. Overall, for the price, it's fine.
Stayed 1 night in Feb 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and bathroom. Clean and cozy. Staff were all amazing.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mohammad Yasan

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The dirtiest hotels I have ever stayed in. The hygiene standards are unacceptable, and the entire place needs a deep cleaning and major improvements. Even the fridge smelled awful, like a toilet. I don’t know what the regulations are, but this hotel should be shut down until they properly clean and replace the filthy items. I hope management takes this seriously.
Stayed 6 nights in Feb 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service
Easy access to highway
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alireza

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2025