For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star beachfront property near Cocotal Golf and Country Club
On the beach
You'll find Palma Real Shopping Village and Cocotal Golf and Country Club within 2 miles (3 km) of this property. Bavaro Beach and Dolphin Island are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a golf course, and a casino. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Enjoy a meal in one of the 12 restaurants and perks like free buffet breakfast and free self parking.
Free WiFi, sofa beds
The 544 individually decorated guestrooms offer free WiFi and sofa beds. Other amenities include furnished balconies, living rooms, and LCD TVs with satellite channels.
Melia Punta Cana Beach Resort - Adults Only All Inclusive ratings based on 8 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Melia Punta Cana Beach Resort - Adults Only All Inclusive
Everyone (6)Couples (1)
3 out of 5
Most of the staff was accommodating. Not all the restaurants are open and finding food in the afternoon was difficult. Getting coffee at breakfast was hit or miss. They only had one gentleman who had coffee and he couldn’t keep up. We didn’t have hot water 3 of our 6 nights. And we never really had much time to relax on the beach because of the locals trying to sell stuff. Transportation between beach, restaurants, etc was very frustrating. Extremely long walks and most of the time their wasn’t a driver available. We had all of these issues and we paid to upgrade to Level. It was not worth it. We discussed our issues with front desk and were not offered anything except an apology. We were taken on our last day to waste 4 hours of being pressured to buy timeshares and were never given anything for our time even though we were promised a gift for our time.
Posted by a verified traveler on Sep 27, 2019
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Comment from Hotel Management
Sep 27, 2019
by Liliana
We are sorry you were unhappy - We will work hard to fix the issue you experienced. Thank you for letting us know.
1 out of 5
Posted by a verified traveler on Aug 27, 2019
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Comment from Hotel Management
Aug 27, 2019
by Liliana
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Posted by a verified traveler on Jun 8, 2019
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Comment from Hotel Management
Jun 9, 2019
by Community Manager
Dear Guest,
Thanks for your high rating. We are glad to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back.
Warm Regards,
Community Manager
5 out of 5
Posted by a verified traveler on May 29, 2019
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Comment from Hotel Management
May 30, 2019
by Community Manager
Dear Guest,
Thanks for your high rating. We are glad to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back.
Warm Regards,
Community Manager
5 out of 5
We loved everything. It was beautiful!! Rooms were very spacious. Food was amazing and staff very friendlyand helpful. Cant wait to go back
Posted by a verified traveler on Apr 5, 2019
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Comment from Hotel Management
May 3, 2019
by Sugeidy Álvarez, Community Manager
Dear Guest,
It is a great pleasure to read your review and realize what an outstanding time you had during your recent trip to Meliá Punta Cana.
Thanks for your appreciation of our accommodations, gastronomy and the friendly attitude of our staff.
Can’t wait to welcome you back in the near future.
Warm Regards,
Sugeidy Álvarez
Community Manager
5 out of 5
Posted by a verified traveler on Mar 23, 2019
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Comment from Hotel Management
Apr 1, 2019
by Sugeidy Álvarez, Community Manager
Dear Guest,
I would like to thank you for your high rating. We are delighted to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back in the near future.
Warm Regards,
Sugeidy Álvarez
Community Manager
4 out of 5
What we liked: clean beaches, water, and restaurants and bars; fresh food wonderfully prepared, great variety and availability of food and drink day and night; well-trained bartenders who could prepare all the latest cocktails. What we did not like: having "levels" of service, denied access to certain parts of the beach, certain restaurants and pool. I thought we paid a premium to have the highest level of service only to learn that despite the high cost, we didn't have full access to the resort. I would have liked to have known that ahead of time from Travelocity. We inquired about an upgrade after we arrived and learned of the restrictions and were told it would cost another $1,000. Since we had already paid more than $5,000, we declined.
Posted by Jean&Steve, from Vermont, USA on Mar 6, 2019
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Comment from Hotel Management
Mar 7, 2019
by Sugeidy Álvarez, Community Manager
Dear Jean and Steve,
We appreciate your kind comments, as well, as your sincere appreciation of our facilities, services, beach, restaurants, bars and gastronomy.
However, we are sorry for the misunderstanding regarding the different types of services we provide at the resort. We apologize sincerely for any inconveniences and would like to assure you that we will address your remarks with the departments involved, in order to prevent similar situations in the future.
We really hope to welcome you again in the near future, so we can offer you an unforgettable experience.
Warm Regards,
Sugeidy Álvarez
Community Manager
4 out of 5
We spent 11 days at this property. What we liked: the clean beach and water; clean rooms and bathrooms - even the bathrooms at the beach were spotless; the variety and availability of food day and night; the bartenders were well-versed in all kinds of wonderful cocktails. Lots of comfortable places to sit in lobbies and outside bar areas. What we didn't like: the fact that some of the restaurants and pools were off limits. When we booked, I understood our room was standard but we didn't know that we would not have access to certain areas on the beach, certain restaurants and specific pools that others "level" guests had access to. On arrival, we were told all the places we couldn't go and offered an upgrade at a cost of $1,000. We paid $5,100 for flight and resort; we talked with others who had paid substantially less than that yet had "level" VIP room and access.
Posted by a verified traveler on Mar 6, 2019
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Comment from Hotel Management
Mar 30, 2019
by Sugeidy Álvarez, Community Manager
Dear Guest,
We are glad to know you had a great time and appreciated our facilities, services, beach, accommodations and gastronomy.
However, we are sorry if you didn’t appreciate our different types of services. Our goal was not to make you feel uncomfortable, but to meet the needs and requests of our vast clientele.
We really hope you come visit us again, so we can have the opportunity to offer you the unforgettable and unique experience you deserve.
Warm Regards,
Sugeidy Álvarez
Community Manager
About the Melia Punta Cana Beach Resort - Adults Only All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Melia Punta Cana Beach Resort - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Summer fun is a breeze at Melia Punta Cana Beach Resort - Adults Only All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 12 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a fitness center, a garden, and a terrace. Free self parking is available. A complete renovation of Melia Punta Cana Beach Resort - Adults Only All Inclusive was completed in December 2018. This 4.5-star Punta Cana property is smoke free.
Melia Punta Cana Beach Resort - Adults Only All Inclusive offers 544 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include sofa beds. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony (furnished)
Separate bedroom
Living room
Pull-out sofa bed
Stocked minibar (select free items)
In-room dining (24 hours)
LCD television
Satellite channels
Coffee maker
Pillow options
Shower
Hydromassage showerhead
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Food & Drink
Guests are served free buffet breakfast daily.
Mosaico - Onsite buffet restaurant.
Muoi - Onsite restaurant. Open daily.
Rumba - Onsite buffet restaurant. Open daily.
Casa Nostra - Onsite restaurant. Open daily.
Quimera |The Level Guests - Onsite restaurant. Open daily.
24-hour room service is available.
Nearby Activities
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach. 4 outdoor swimming pools are on site along with a fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Golf lessons on site
Fitness classes on site
Yoga classes/instruction on site
Spa Services
Yhi Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room. Public bath/onsen services include an outdoor public bath (no mineral springs).
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 8
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Steam room in spa
Thai massage
Minimum age to access spa is 18
Outdoor public bath (no mineral springs)
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is 18
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 18
Debit cards
Caters to adults only
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Melia Adults All Inclusive
Meliá Punta Cana Beach Resort Adults All Inclusive
Meliá Resort Adults All Inclusive
Meliá Punta Cana Beach Adults All Inclusive
Meliá Punta Cana Beach Resort Adults All Inclusive
Meliá Resort Adults All Inclusive
Meliá Punta Cana Beach Adults All Inclusive
Meliá Adults All Inclusive
Meliá Punta Cana Beach Resort Adults Only All Inclusive
You should know
Pool access available from 7 AM to 6 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
