For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star beachfront property near Cocotal Golf and Country Club
Beachside getaway
You'll find Palma Real Shopping Village and Cocotal Golf and Country Club within 2 miles (3 km) of this property. Bavaro Beach and Cortecito Beach are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a golf course, and a casino. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Enjoy a meal in one of the 12 restaurants and perks like free buffet breakfast and free self parking.
Free WiFi, balconies
The 544 guestrooms feature thoughtful touches like minibars (stocked with some free items) and pillow menus, while living rooms and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and furnished balconies.
Melia Punta Cana Beach Resort - Adults Only All Inclusive ratings based on 11 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Melia Punta Cana Beach Resort - Adults Only All Inclusive
Everyone (8)Couples (1)
5 out of 5
Everything was just beyond expectation. All the staff are great, helpful and professional. I can not thank them for the amazing experience.
Posted by Maxon on Oct 22, 2021
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Comment from Hotel Management
Oct 22, 2021
by Guest Service Center Management
Dear Maxon,
Thank you very much for choosing us as your vacation destination. Surpassing our guests' expectations is the basis in the design and selection of the different hotel services offered; your satisfaction motivates us to provide you with the authentic Meliá Experience. We are pleased to have achieved just that.
We are looking forward to offering your unforgettable vacations once more.
Kind regards
5 out of 5
The property was beautiful. I would definitely return.
Posted by DARYL, from Conyers on Sep 21, 2021
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Comment from Hotel Management
Sep 21, 2021
by Guest Service Center Management
Dear DARYL,
We owe you our gratitude for making Meliá Punta Cana Beach Resort your destination. We are pleased to know that you enjoyed your vacation. It is always a pleasure noting that we have achieved our goal of creating a memorable vacation experience.
We look forward to your next visit.
Kind regards
Guest Service Center Management.
2 out of 5
The food was not hot at times and the hospitality was not good until we complained. I won’t be returning
Posted by Maureen, from Pennsylvania on Oct 27, 2020
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Comment from Hotel Management
Oct 28, 2020
by Guest Service Center Management
Dear Maureen,
Thank you for your honest feedback. However, please accept our apologies for the situations you experienced with the service provided. We strive to provide an excellent vacation to all our guests, and we are concerned that we have not met your expectations. Our resort has always been known for excellent customer service, and we can assure you that it is not our standard.
Regarding the food, rest assured that we shared your perception with the correponding departments, so they can take the necessary measures.
We hope you will give us another opportunity to welcome you so that we can change the impression you have received of our resort.
Kind regards
3 out of 5
Most of the staff was accommodating. Not all the restaurants are open and finding food in the afternoon was difficult. Getting coffee at breakfast was hit or miss. They only had one gentleman who had coffee and he couldn’t keep up. We didn’t have hot water 3 of our 6 nights. And we never really had much time to relax on the beach because of the locals trying to sell stuff. Transportation between beach, restaurants, etc was very frustrating. Extremely long walks and most of the time their wasn’t a driver available. We had all of these issues and we paid to upgrade to Level. It was not worth it. We discussed our issues with front desk and were not offered anything except an apology. We were taken on our last day to waste 4 hours of being pressured to buy timeshares and were never given anything for our time even though we were promised a gift for our time.
Posted by a verified traveler on Sep 27, 2019
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Comment from Hotel Management
Sep 27, 2019
by Liliana
We are sorry you were unhappy - We will work hard to fix the issue you experienced. Thank you for letting us know.
1 out of 5
Posted by a verified traveler on Aug 27, 2019
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Comment from Hotel Management
Aug 27, 2019
by Liliana
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Posted by a verified traveler on Jun 8, 2019
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Comment from Hotel Management
Jun 9, 2019
by Community Manager
Dear Guest,
Thanks for your high rating. We are glad to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back.
Warm Regards,
Community Manager
5 out of 5
Posted by a verified traveler on May 29, 2019
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Comment from Hotel Management
May 30, 2019
by Community Manager
Dear Guest,
Thanks for your high rating. We are glad to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back.
Warm Regards,
Community Manager
5 out of 5
We loved everything. It was beautiful!! Rooms were very spacious. Food was amazing and staff very friendlyand helpful. Cant wait to go back
Posted by a verified traveler on Apr 5, 2019
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Comment from Hotel Management
May 3, 2019
by Sugeidy Álvarez, Community Manager
Dear Guest,
It is a great pleasure to read your review and realize what an outstanding time you had during your recent trip to Meliá Punta Cana.
Thanks for your appreciation of our accommodations, gastronomy and the friendly attitude of our staff.
Can’t wait to welcome you back in the near future.
Warm Regards,
Sugeidy Álvarez
Community Manager
5 out of 5
Posted by a verified traveler on Mar 23, 2019
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Comment from Hotel Management
Apr 1, 2019
by Sugeidy Álvarez, Community Manager
Dear Guest,
I would like to thank you for your high rating. We are delighted to know you had a great time at Meliá Punta Cana.
We look forward to welcome you back in the near future.
Warm Regards,
Sugeidy Álvarez
Community Manager
4 out of 5
What we liked: clean beaches, water, and restaurants and bars; fresh food wonderfully prepared, great variety and availability of food and drink day and night; well-trained bartenders who could prepare all the latest cocktails. What we did not like: having "levels" of service, denied access to certain parts of the beach, certain restaurants and pool. I thought we paid a premium to have the highest level of service only to learn that despite the high cost, we didn't have full access to the resort. I would have liked to have known that ahead of time from Travelocity. We inquired about an upgrade after we arrived and learned of the restrictions and were told it would cost another $1,000. Since we had already paid more than $5,000, we declined.
Posted by Jean&Steve, from Vermont, USA on Mar 6, 2019
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Comment from Hotel Management
Mar 7, 2019
by Sugeidy Álvarez, Community Manager
Dear Jean and Steve,
We appreciate your kind comments, as well, as your sincere appreciation of our facilities, services, beach, restaurants, bars and gastronomy.
However, we are sorry for the misunderstanding regarding the different types of services we provide at the resort. We apologize sincerely for any inconveniences and would like to assure you that we will address your remarks with the departments involved, in order to prevent similar situations in the future.
We really hope to welcome you again in the near future, so we can offer you an unforgettable experience.
Warm Regards,
Sugeidy Álvarez
Community Manager
About the Melia Punta Cana Beach Resort - Adults Only All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Melia Punta Cana Beach Resort - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Summer fun is a breeze at Melia Punta Cana Beach Resort - Adults Only All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 12 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a fitness center, a garden, and a terrace. Free self parking is available. A complete renovation of Melia Punta Cana Beach Resort - Adults Only All Inclusive was completed in December 2018. This 4.5-star Punta Cana property is smoke free.
544 guestrooms or units
2 levels
24 buildings
12 dining venues
6 bars or lounges
11552 sq ft of conference space
1073 sq m of conference space
Built in 1998
Buffet breakfast (free)
Casino
Bar on the beach
Bar by the pool
Deli
Charging station for electric cars
Conference center
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Terrace
Garden
Gift shop
Newspapers in lobby (free)
ATM
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Free beach shuttle
Parking: Free self parking
Room Amenities
Melia Punta Cana Beach Resort - Adults Only All Inclusive offers 544 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony (furnished)
Separate bedroom
Living room
Stocked minibar (select free items)
In-room dining (24 hours)
LCD television
Satellite channels
Coffee maker
Luxury bedding
Pillow options
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Wheelchair accessible
Toothbrush and toothpaste available
Food & Drink
Guests are served free buffet breakfast daily.
Mosaico - Onsite buffet restaurant.
Muoi - Onsite restaurant. Open daily.
Rumba - Onsite buffet restaurant. Open daily.
Casa Nostra - Onsite restaurant. Open daily.
Quimera |The Level Guests - Onsite restaurant. Open daily.
24-hour room service is available.
Nearby Activities
Guests can play rounds at the 27-hole golf course. 4 outdoor swimming pools are on site along with a private beach and a fitness center. Other recreational amenities include complimentary bicycles.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Bicycle on site
Free bicycles on site
Golf lessons on site
Fitness classes on site
Yoga classes/instruction on site
Spa Services
Yhi Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room. Public bath/onsen services include an outdoor public bath (no minerals).
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 8
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Steam room in spa
Minimum age to access spa is 18
Thai massage
Outdoor public bath (no mineral springs)
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available through room service
Minimum guest age is 18
Debit cards
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Meliá Punta Cana Beach Resort Adults All Inclusive
Meliá Resort Adults All Inclusive
Meliá Punta Cana Beach Adults All Inclusive
Meliá Punta Cana Beach Resort Adults All Inclusive
Meliá Resort Adults All Inclusive
Meliá Punta Cana Beach Adults All Inclusive
Meliá Adults All Inclusive
Meliá Punta Cana Beach Resort Adults Only All Inclusive
Melia Adults All Inclusive
You should know
Pool access available from 7 AM to 6 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.
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Frequently Asked Questions
Yes, there are 12 restaurants on site.
This property offers free self parking.
Melia Punta Cana Beach Resort - Adults Only All Inclusive is 11 mi (17-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Melia Punta Cana Beach Resort - Adults Only All Inclusive features 4 outdoor pools. Guests can enjoy pool access from 7 AM to 6 PM.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at Yhi Spa, where you can enjoy beach massages, facials, and aromatherapy.
Melia Punta Cana Beach Resort - Adults Only All Inclusive offers free buffet breakfast every day.
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary).
Airport shuttle services are not available at Melia Punta Cana Beach Resort - Adults Only All Inclusive.
During your stay you can enjoy the 2745 square-foot casino on site, featuring 28 slot machines, 6 gaming tables, and bingo.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
