On the beach
Your stay at this San Rafael del Yuma property places you within a 10-minute walk of Dominicus Beach and East National Park. Bayahibe Beach and Monumento Natural Punta Bayahibe are also within 6 miles (10 km).
This smoke-free property features a casino, a full-service spa, and a nightclub. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.
Free WiFi, cable TV
The 871 guestrooms have TVs with cable channels and offer free WiFi and minibars (stocked with some free items). Other amenities include room service, coffee/tea makers, and free bottled water.
Jan 16, 2020 by Community manager
Dear Guest, On behalf of Be Live Collection Canoa, please receive our gratitude by your preference in choosing our premises as your preferred destination for your recent holidays. We truly regret all the unexpected issues regarding our facilities and services have interfered to the whole course of your stay since we always make our best effort to reach up to your expectations. In Be Live Hotels, we constantly strive to create memorable experiences. Therefore, we lament that your stay has spoiled by these unfortunate details. Either way, we will apply a deep supervision to the topics, which have affected you in order to continue improving the quality of our services or facilities. If your vacation plans are towards Canoa for a next visit, please let us know and we will be attentive to offer you a more pleasant and uneventful experience. Warmest regards, Be Live Collection Canoa General Management .
Jan 17, 2019 by Direccion del hotel
Dear Guest, We would like to express our gratitude for your preference in our hotel for the enjoyment of your holidays. We really appreciate your comments and it is a pleasure to know that our services were to your liking and that we were able to reach your expectations. Our team will be more than honored to meet you again to provide you another wonderful stay at Be Live Collection Canoa. Best regards, Be Live Collection Canoa General Management.
Dec 27, 2018 by Direccion del hotel
Dear Guest Thank you for spending your holidays at Be Live Collection Canoa and also thanks for your evaluation. We sorry that your stay with us were not to your liking in every way. We hope that in your next time you could have a better experience with us. Best Regards. Be Live Collection Canoa General Management.
Aug 8, 2018 by Community manager
Dear Chris: Thank you for your comment and for visiting our hotel. We would like to express our sincere apologies for the inconveniences that you have experienced during your stay with us. Please be assured that your comments will be treated with the greatest possible interest and we sincerely appreciate your comment. This type of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused. We assure you that we will investigate your case thoroughly, And we will take the necessary measures in this situation. Best regards, Be Live Collection Canoa General Management.
May 1, 2018 by Direccion del hotel
Dear guest, It is a pleasure for us to know that you spent an excellent holiday in Be Live Collection Canoa and thank you for sharing your experience. We hope to have the pleasure of welcoming you again at Be Live, to celebrate with you another unforgettable vacation. Best regards, Be Live Collection Canoa General Managent.
Aug 22, 2017 by Direccion del hotel
Dear Guest: It is a pleasure for us to know that you spent an excellent holiday in Be Live Collection Canoa and to know that you enjoyed your stay with us, thank you very much for sharing your experience in our complex. At the same time we apologize for the inconvenience you have expressed and we assure you that we will do our best to improve this point. We hope to have the pleasure of welcoming you again at Be Live, to celebrate with you other unforgettable vacations. Best regards, General Manager.
Jul 16, 2017 by Direccion del hotel
Dear guest: Thank you for staying in our hotel to spend your vacation and for writing your comment about us. We are happy to know that some of our services have been to your liking as mentioned in your comment, this is our highest priority. At the same time we feel very sad about the aspects that have not been to your liking. We also want to notify you we have solved the problem of electricity,And about the other points you have mentioned as the bed sheets we assure you that we have worked on this problem immediately to improve it and the rooms we will take into account your comment for the purpose of improving them. Best regards, General Manager.
Jun 23, 2017 by Direccion del hotel
Dear David: It gives us great pleasure to know that we could accommodate you in every way. Our team strives to achieve meet the expectations of guests, providing high quality service so they can have a memorable vacation. We wish to take it up again soon and remain at your disposal should you need help managing your next booking with us. Best regards, General Manager.
Jun 18, 2017 by Direccion del hotel
Dear guest: Thank you for staying in our hotel to spend your vacation and for writing your comment about us. We are happy to know that some of our services have been to your liking as mentioned in your comment, this is our highest priority. At the same time we feel very sad about the aspects that have not been to your liking and we apologize for these inconveniences that you have notified us, we assure you that we will work on these points to improve these situations, and not have repetitions of other cases like this. Best regards, General Manager.
Jul 13, 2016 by Community manager
Dear Guest, Highly happy about your comments, our mission is to be there for you all the time and try to fulfill all your demands. We hope to assist you once again here and make your time with us more than enjoyable. Best regards, General Manager.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Be Live Collection Canoa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Collection Canoa - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. A casino, a children's pool, and a nightclub are also featured at the family-friendly Be Live Collection Canoa - All Inclusive. Free self parking is available. This 3.5-star San Rafael del Yuma property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Be Live Collection Canoa - All Inclusive offers 871 air-conditioned accommodations with minibars (stocked with some free items) and safes. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Las Piraguas - This buffet restaurant serves breakfast, lunch, and dinner.
Orale - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Mylos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.
Akeru - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Bayesta. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 24 years old. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.