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FERGUS Puerto de la Cruz

Property class: 4
Enjoy 2 outdoor pools at this 4-star Puerto de la Cruz hotel

Choose dates to view prices

Photo gallery for FERGUS Puerto de la Cruz

A balcony with a hot tub, two chairs, and a glass table.
A spacious lobby with wicker furniture, a bar area, and hanging plants.
A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and palm trees.
A buffet setup with various food items, a chef, and a modern kitchen area.
A modern reception area with a wooden reception desk, wicker furniture, and a glass coffee table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calz. Martiánez, 17, Tenerife - Santa Cruz de Tenerife, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪3 min walk‬
  • Place, Botanical Gardens
    ‪8 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪72 min drive‬

Room options

View all photos for Superior Double Room (1 adult)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (3 adults)

A modern hotel room with a large bed, a sofa, a desk with a computer, a TV, and a small table with a lamp.

Junior Suite (3 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Water Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (2 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room (2 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Sea View (1 adult)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room, Sea View (1 adult)

  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Sea View (2 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (4 adults)

A modern living room with a grey sofa, a small round table, and a view of a balcony with outdoor furniture.

Suite (4 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Sea View (3 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room, Sea View (3 adults)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (2 adults + 2 children)

A modern hotel room with a large bed, a sofa, a desk with a computer, a TV, and a small table with a lamp.

Junior Suite (2 adults + 2 children)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (2 adults + 2 children)

A modern living room with a grey sofa, a small round table, and a view of a balcony with outdoor furniture.

Suite (2 adults + 2 children)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (3 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room (3 adults)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room (2 adults + 1 child)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Superior Double Room, Sea View (2 adults + 1 child)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 adults)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room (2 adults)

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (1 adult)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 adults + 1 child)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room (2 adults + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (1 adult + 1 child)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room (1 adult + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (1 adult + 2 children)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room (1 adult + 2 children)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Mountain View (2 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Premium Double Room, Mountain View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Mountain View (3 adults)

A hotel room with a wooden desk, a bed with two pillows, a bench, and a TV mounted on the wall.

Premium Double Room, Mountain View (3 adults)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Sea View (2 adults)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Premium Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Sea View (3 adults)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Premium Double Room, Sea View (3 adults)

  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite (2 adults)

A modern hotel room with a large bed, a sofa, a desk with a computer, a TV, and a small table with a lamp.

Junior Suite (2 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (2 adults + 1 child)

A modern hotel room with a large bed, a sofa, a desk with a computer, a TV, and a small table with a lamp.

Junior Suite (2 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (3 adults + 1 child)

A modern hotel room with a large bed, a sofa, a desk with a computer, a TV, and a small table with a lamp.

Junior Suite (3 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (2 adults)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Suite (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (2 adults + 1 child)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Suite (2 adults + 1 child)

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (3 adults)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Suite (3 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite (3 adults + 1 child)

A hotel room with a large bed, a desk with a chair, a balcony with a view of the sea, and a window with curtains.

Suite (3 adults + 1 child)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

Bed in dormitory SUPERIOR SEA VIEW

  • Sleeps 1
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Puerto de la Cruz

Close to the boardwalk/promenade.Steps from the hotel, you'll find Jardin Aquatico and Martianez Shopping Centre. La Paz Lookout and Sitio Litre Garden are also within half a mile (1 km).

What's nearby

  • La Paz Lookout - 3 min walk - 0.2 miles
  • San Telmo Promenade - 7 min walk - 0.4 miles
  • Botanical Gardens - 8 min walk - 0.5 miles
  • Plaza del Charco - 14 min walk - 0.8 miles
  • Taoro Park - 15 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Bar El Camino - ‬3 min walk
  • ‪Teide restaurante - ‬9 min walk
  • ‪Café Álba - ‬5 min walk
  • ‪Anderson - ‬6 min walk
  • ‪Donde Ani - ‬8 min walk

About this property

FERGUS Puerto de la Cruz

Enjoy 2 outdoor pools at this 4-star Puerto de la Cruz hotel
Some rates at FERGUS Puerto de la Cruz are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

FERGUS Puerto de la Cruz offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business center on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly FERGUS Puerto de la Cruz. A complete renovation of FERGUS Puerto de la Cruz was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 300 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
FERGUS Puerto de la Cruz offers 300 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

Frequently asked questions

How close is FERGUS Puerto de la Cruz to the airport?

FERGUS Puerto de la Cruz is 16.2 mi (27-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on Sep 20, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does FERGUS Puerto de la Cruz have an airport shuttle?

Airport shuttle services are not available at FERGUS Puerto de la Cruz.

How close is FERGUS Puerto de la Cruz to the beach?

This hotel is a short 9-minute walk from Playa Martianez and 9-minute walk from Playa de San Telmo. Don't forget your sunscreen!

Does FERGUS Puerto de la Cruz offer free breakfast?

FERGUS Puerto de la Cruz offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at FERGUS Puerto de la Cruz?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (12-min walk) is nearby.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at FERGUS Puerto de la Cruz?

Free parking is not available at this hotel.

Does FERGUS Puerto de la Cruz have a pool?

FERGUS Puerto de la Cruz features 2 outdoor pools and a children's pool.

Does FERGUS Puerto de la Cruz have a restaurant?

FERGUS Puerto de la Cruz is home to Restaurante Principal, which features international cuisine and pool views.

Does FERGUS Puerto de la Cruz have a spa?

There are no spa services available at this hotel.

How close is FERGUS Puerto de la Cruz to downtown Puerto de la Cruz?

FERGUS Puerto de la Cruz is 0.4 mi away from Puerto de la Cruz.

FERGUS Puerto de la Cruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 109 reviews
Rating 8 - Good. 35 out of 109 reviews
Rating 6 - Okay. 11 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlito

Liked: Cleanliness, staff & service, amenities
Was really pleasant. Staff were lovely
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, amenities
Very good
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Cho Kwan

Liked: Cleanliness, staff & service, amenities
The hotel is nicely equipped. I got a free upgrade of room as I was celebrating my birthday on the trip, which was a nice gesture of them.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
Perfect location, nice staff. Modern rooms.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Cathal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is up a very steep hill which isn’t great but they do have a shuttle bus which runs every hour I think.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

yolanda

Everything was great.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities
all was perfect
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. I will recommend this hotel to my friends and family.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Hayley

Disliked: Cleanliness, amenities
There was a horrible smell, drinks were crap and so was the food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for a family

It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️ IAnd it’s was nice short stay in Puerto de la Cruz.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day in Puerto

Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Vinthuja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, there's nothing to brag about. The worst part was the poor quality of all the soft drinks, including juices and coffee.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Lynne

Liked: Cleanliness, staff & service

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023
Verified review

8/10 Good

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 10 nights in Apr 2026
Verified review

6/10 Okay

Michaela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Zimmer sind schon etwas in die Jahre gekommen und sind sehr hellhörig. Zeitweise war es um Mitternacht noch sehr laut auf den Gängen, weshalb ich öfter aufwachte. In dem Bett konnte ich nicht gut schlafen. Wir hatten vom Balkon einen schönen Blick und die Pools waren auch schön. Das Frühstück war soweit ok.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities
Très belle expérience dans cet hôtel. Tout était impeccable, l'accueil, la propreté,les piscines ....nous reviendrons sans hésiter
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Osam

Liked: Cleanliness, amenities, property conditions & facilities
War sehr schön
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Ole Jørgen

Liked: Cleanliness, amenities
Trivelig betjening og god mat
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.
Stayed 5 nights in Dec 2025

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