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FERGUS Puerto de la Cruz

Property class: 4
4-star hotel near Plaza del Charco

Choose dates to view prices

Photo gallery for FERGUS Puerto de la Cruz

Rooftop terrace
View from room
Reception
Breakfast, lunch, dinner served; international cuisine, pool views
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Calz. Martiánez, 17, Tenerife - Santa Cruz de Tenerife, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪3 min walk‬
  • Place, Botanical Gardens
    ‪8 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪72 min drive‬

Room options

View all photos for Superior Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Water Bed and 2 Twin Beds

View all photos for Superior Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (1 adult)

  • Ocean view
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (4 adults)

Down comforters, minibar, in-room safe, desk

Suite (4 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (3 adults)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 2 children)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 2 children)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (3 adults)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults + 1 child)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (1 adult + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (1 adult + 2 children)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 2 children)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room, Mountain View (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Mountain View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room, Mountain View (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Mountain View (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

  • Beach view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Junior Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Junior Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Suite (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 1 child)

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Suite (3 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (3 adults + 1 child)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

Close to the boardwalk/promenade.You'll find Tenerife Beaches and Plaza del Charco within a 15-minute walk of this Puerto de la Cruz hotel. Jardin Aquatico and Martianez Shopping Centre are also within half a mile (1 km).

What's nearby

  • Martianez Shopping Centre - 3 min walk - 0.2 miles
  • La Paz Lookout - 3 min walk - 0.2 miles
  • Botanical Gardens - 8 min walk - 0.5 miles
  • Tenerife Beaches - 8 min walk - 0.5 miles
  • Plaza del Charco - 14 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Bar El Camino - ‬3 min walk
  • ‪Zicatela - ‬8 min walk
  • ‪Cafeteria Mini Golf - ‬5 min walk
  • ‪Café Álba - ‬5 min walk
  • ‪Teide restaurante - ‬9 min walk

About this property

FERGUS Puerto de la Cruz

4-star hotel near Plaza del Charco
Some rates at FERGUS Puerto de la Cruz are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

FERGUS Puerto de la Cruz offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business center on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly FERGUS Puerto de la Cruz. A complete renovation of FERGUS Puerto de la Cruz was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 300 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
FERGUS Puerto de la Cruz offers 300 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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  • All inclusive plans available
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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

Frequently asked questions

How close is FERGUS Puerto de la Cruz to the airport?

FERGUS Puerto de la Cruz is 16.2 mi (27-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on May 2, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does FERGUS Puerto de la Cruz have an airport shuttle?

Airport shuttle services are not available at FERGUS Puerto de la Cruz.

How close is FERGUS Puerto de la Cruz to the beach?

This hotel is a short 9-minute walk from Tenerife Beaches and 9-minute walk from Playa Martianez. Don't forget your sunscreen!

Does FERGUS Puerto de la Cruz offer free breakfast?

FERGUS Puerto de la Cruz offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at FERGUS Puerto de la Cruz?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (12-min walk) is nearby.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at FERGUS Puerto de la Cruz?

Free parking is not available at this hotel.

Does FERGUS Puerto de la Cruz have a pool?

FERGUS Puerto de la Cruz features 2 outdoor pools and a children's pool.

Does FERGUS Puerto de la Cruz have a restaurant?

FERGUS Puerto de la Cruz is home to Restaurante Principal, which features international cuisine and pool views.

Does FERGUS Puerto de la Cruz have a spa?

There are no spa services available at this hotel.

How close is FERGUS Puerto de la Cruz to downtown Puerto de la Cruz?

FERGUS Puerto de la Cruz is 0.4 mi away from Puerto de la Cruz.

FERGUS Puerto de la Cruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 101 reviews
Rating 8 - Good. 34 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Stayed 4 nights in Jan 2026

2/10 Terrible

Hayley

Traveled with group
Disliked: Cleanliness, amenities
There was a horrible smell, drinks were crap and so was the food
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
Perfect location, nice staff. Modern rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

yolanda

Everything was great.
Stayed 4 nights in Dec 2025

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities
El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.
Stayed 5 nights in Dec 2025

8/10 Good

Daniele

Liked: Cleanliness, staff & service, amenities
Hôtel très propre avec un personnel sympa.
Stayed 5 nights in Nov 2025

2/10 Terrible

Covadonga

Traveled with family
Disliked: Cleanliness, staff & service, amenities
No nos dieron la habitación que me ofertaron en la reserva era de peor calidad
Stayed 1 night in Nov 2025

10/10 Excellent

Gilda

Traveled with group
Liked: Cleanliness, staff & service, amenities
all was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Loreta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. I will recommend this hotel to my friends and family.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

2/10 Terrible

Suzana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Looks good on the outside

Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
Stayed 4 nights in Dec 2024

10/10 Excellent

Agustin, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

Andriejus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day in Puerto

Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Felipe

Stayed 5 nights in Dec 2025

8/10 Good

vishnu

Stayed 1 night in Dec 2025

8/10 Good

Rudolf

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war im 4.Stock, Meerblick. Sehr schöner Ausblick. Einrichtung, Bett alles ok. Im Badezimmer nur Badewanne. Personal am Empfang super; Restaurant Essen vielfältig und gut, aber: Kleines Glas Bier vom Zapfhahn. Dauert extrem lange und dann drei Euro. Zu teuer. Getränk kann nicht auf Zimmernummer gebucht werden, auch schlecht. Restaurant ähnlich einer Kantine: ungemütlich und zu laut.
Stayed 7 nights in Dec 2025