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Hotel Monopol

Property class: 3
3-star hotel in San Telmo

Choose dates to view prices

Photo gallery for Hotel Monopol

A spacious indoor atrium with a central open walkway, surrounded by seating areas and lush tropical plants.
A poolside area with lounge chairs and tables, a clear view of the ocean, and a tiled roof structure.
A spacious indoor courtyard with a staircase, seating areas, and potted plants.
A lush indoor garden with seating areas, large plants, and a variety of flowers.
A spacious atrium with multiple levels, featuring a central staircase, lush tropical plants, wicker furniture, and a tiled floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly

Explore the area

View in a map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
  • Place, Plaza del Charco
    ‪2 min walk‬
  • Place, San Telmo Promenade
    ‪2 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪3 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk with a chair, a television, and two lamps.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Single Room

A hotel room with a bed, a desk with a television, a chair, a window with curtains, and a painting on the wall.

Single Room

8.0 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with a bed, two chairs, a sofa, a small table with a vase of flowers, and a balcony with a view of palm trees and a mountain.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Balcony

A hotel room with a bed, two chairs, a desk with a TV, a small table with a plant, and a balcony with curtains.

Double Room, Balcony

8.6 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

APARTMENT STANDARD

  • Sleeps 10

DOUBLE TWO BEDS

  • Sleeps 4

DOUBLE WITH BALCONY

  • Sleeps 4

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About the neighborhood

Puerto de la Cruz

San Telmo stay.With a stay at this San Telmo hotel, you'll be steps from Church of Nuestra Senora de la Pena de Francia and Puerto de la Cruz Town Hall. San Telmo Promenade and San Juan Church are also within half a mile (1 km).

What's nearby

  • San Juan Church - 1 min walk - 0.0 miles
  • Plaza del Charco - 2 min walk - 0.1 miles
  • San Telmo Promenade - 2 min walk - 0.1 miles
  • Puerto de la Cruz Town Hall - 3 min walk - 0.2 miles
  • Taoro Park - 10 min walk - 0.6 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Olea (Pinxos Bar) - ‬2 min walk
  • ‪Aquanama - ‬3 min walk
  • ‪La Tabla del Rey - ‬3 min walk
  • ‪Don Carlos - ‬1 min walk
  • ‪cofradia de pescadorea Gran Poder De Dios puerto de la cruz - ‬3 min walk

About this property

Hotel Monopol

3-star hotel in San Telmo
Hotel Monopol offers its guests an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Monopol.

Smoking is allowed in designated areas at this 3-star Puerto de la Cruz hotel.

  • 92 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Monopol offers 92 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains.

Guests can pamper themselves by indulging in the onsite spa services.

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  • Pool
  • Free WiFi
  • Restaurant
  • Business services
3.8 out of 5, Good, 531 reviews
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Sep 30 - Oct 1
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 6.42 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Monopol to the airport?

Hotel Monopol is 18.1 mi (34-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Monopol?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Monopol on Oct 5, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Monopol have an airport shuttle?

Airport shuttle services are not available at Hotel Monopol.

How close is Hotel Monopol to the beach?

This hotel is a short 3-minute walk from Playa de San Telmo and 3-minute walk from Playa del Muelle. Don't forget your sunscreen!

Does Hotel Monopol offer free breakfast?

Hotel Monopol offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Monopol?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (12-min walk) is nearby.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Monopol?

Free parking is not available at this hotel.

Does Hotel Monopol have a pool?

Hotel Monopol features an outdoor pool.

Does Hotel Monopol have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Monopol have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Hotel Monopol to downtown Puerto de la Cruz?

Hotel Monopol is 0.1 mi away from Puerto de la Cruz.

Hotel Monopol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 317 reviews
Rating 8 - Good. 129 out of 317 reviews
Rating 6 - Okay. 45 out of 317 reviews
Rating 4 - Poor. 11 out of 317 reviews
Rating 2 - Terrible. 8 out of 317 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only a short stay, every thing was excellent. Breakfast very good choice and well spacious dining room. Only downsite was the actual room, single not much space, a suppose enough for a 2 night stay comfortable bed, a longer stay i would recommend an upgrade.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , fantastic location and good value. Nice breakfast too.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, any room was comfortable. Oliver on the staff was super friendly. The hot tub was not heated and the bathroom amenities could have been a little better, to get the final star. But overall, a very nice stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Old Town and street performers outside front door! Rooms quite small but great closet space. Our room had some street noise apparent. Breakfast very good value and nice view. Interior of Hotel very lovely but rooms could use updating especially mattress and huge, stiff pillows!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Just very comfortable, the building has great history behind it. Made me appreciate being there.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Enjoyable stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into the hotel,we were greeted with a friendly welcome. Once we got to our room it was spotlessly clean. Plus it was larger than we expected. All of the staff were very friendly, the breakfast had everything for everyone's dietary needs. The pool area has plenty of loungers, plus the toilets and changing rooms, are spotlessly clean in this area.We most definitely will return. Plus we highly recommend this hotel. Thank you to all the team that work here. Brian and Beverly Wilson
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Loved the indoor trees and the pool area
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent location, excellent staff. The breakfast was great and it's a really beautiful place. The rooms couldn't probably do with a slight facelift but it's part of the charm and they're clean, which matters more. I had to switch rooms a few nights in because there was a major leak in the bathroom, these things happen. More importantly, the staff were so helpful and ensured my replacement room had an equally good view. The balcony rooms are 100% worth it. I had such a good time staying here and I've stayed at 5 different hotels in the area. It has a traditional feel, it's family run and there's so much history.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely hotel in the heart of the town. Pedeatrian area so no traffic noise.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm of the hotel.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the character of the building and decor. The location was perfect .
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice view from our balcony.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendy, helpful staff. Excellent breakfast. Great location*. The room had old school amenities like a laundry line in the bath and a bottle opener screwed to the door jam. The only fault is a shortage of electrical outlets. To charge my phone I had to resort to the hairdryer outlet in the bathroom. *To get to this hotel by vehicle (e.g. with luggage), approach the port and historic center area from the north, taking exit 32 from highwayTF5. If you try to come from the south, you will likely be frustrated, because 90% of the streets are one-way against you! Come in from north and you'll drive right up near this hotel.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location , this hotel needs refreshment.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wee day away

Great stay will return
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025

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