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Hotel Description

Colonial hotel near Puebla Cathedral

Heart of Puebla

A stay at this Puebla Historic Center hotel places you steps from Zocalo Square and a 5-minute walk from Puebla Cathedral. Poblano de Arte Virreinal Museum and Santa Monica Convent and Museum of Religious Art are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free WiFi, flat-screen TVs

The 88 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Other amenities include room service, free newspapers, and free local calls.

Habitacion Triple interior

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$51* Per night/room May 1 - May 2

Habitacion Quintuple

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Estandar Sencilla Interior

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Estandar Doble Interior

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Habitacion Sextuple

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel del Portal Puebla ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel del Portal Puebla

Family (2)
2 out of 5
The architecture & culture the building had. And it was near everything

Posted by on Jul 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 11, 2019 by Alma Morales

Agradecemos su preferencia, esperamos tenerlos nuevamente en esta su casa.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel del Portal Puebla. For a fee, parking is available. This Colonial Puebla hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Built in 1700
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Puebla, Puebla (PBC-Hermanos Serdan Intl.) (36 km / 22.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel del Portal Puebla offers 88 accommodations with laptop-compatible safes and complimentary newspapers. 31-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to noon.

Cafe del Portal - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel del Portal Puebla

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 130 for adults and MXN 100 for children (approximately)
  • Valet parking fee: MXN 80 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • del Portal
  • del Portal Puebla
  • Hotel del Portal
  • Hotel del Portal Puebla
  • Hotel Portal Puebla
  • Portal Puebla
  • Hotel del Portal Puebla Hotel
  • Hotel del Portal Puebla Puebla
  • Hotel del Portal Puebla Hotel Puebla

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.