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Hotel Casa Real

Property class: 3.5
3.5-star hotel near Great Pyramid of Cholula

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Photo gallery for Hotel Casa Real

A spacious indoor area with multiple dining tables and chairs, a chandelier, and circular ceiling decorations with greenery.
A hotel room with two beds, a desk, and a computer.
A staircase with a black and gold railing, a chandelier, and a framed artwork on the wall.
A modern living room with a black sofa, patterned rug, and a large abstract painting on the wall.
A modern interior with a central chandelier, surrounded by circular planters with greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Room service

Explore the area

View in a map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810
  • Place, University of the Americas Puebla
    ‪1 min walk‬
  • Place, Great Pyramid of Cholula
    ‪17 min walk‬
  • Place, La Virgen de los Remedios Sanctuary
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Basic Room

A bedroom with a bed, a small bedside table, and a chair.

Basic Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a wooden desk, and a tiled floor.

Classic Double Room, 2 Double Beds, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a desk, and a wall-mounted light fixture.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Double Room Single Use, 1 King Bed

A hotel room with a bed, a small table, and a view of the outdoor seating area.

Comfort Double Room Single Use, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Double Room

A hotel room with two beds, a sofa, and a wooden ceiling with recessed lighting.

Royal Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Signature Room

Two single beds with white bedding in a modern room with wooden paneling and a tiled floor.

Signature Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

San Andrés Cholula

City center stay.Your stay at this Cholula hotel places you within 3 miles (5 km) of Great Pyramid of Cholula and Explanada Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 miles (10 km).

What's nearby

  • University of the Americas Puebla - 1 min walk - 0.0 miles
  • Container City - 7 min walk - 0.4 miles
  • Great Pyramid of Cholula - 17 min walk - 0.9 miles
  • La Virgen de los Remedios Sanctuary - 19 min walk - 1.0 mile
  • Zócalo - 8 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪La Berenjena - ‬3 min walk
  • ‪Zuntra Pop Club - ‬3 min walk
  • ‪Taco Maya - ‬3 min walk
  • TORO
  • ‪Flautlán - ‬1 min walk

About this property

Hotel Casa Real

3.5-star hotel near Great Pyramid of Cholula
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Casa Real also features multilingual staff, a garden, and concierge services.

This 3.5-star San Andrés Cholula hotel is smoke free.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottled water. Accommodations are furnished with desks and desk chairs. Beds feature down comforters and premium bedding. This San Andrés Cholula hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Fiesta Inn Express Puebla Explanada
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,000 reviews
$81 nightly
The price is $96
Aug 16 - Aug 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 120 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Hosted evening meal: MXN 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 32

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

How close is Hotel Casa Real to the airport?

Hotel Casa Real is 10.2 mi (33-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Casa Real ?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Real on Sep 10, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Real have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Real .

Does Hotel Casa Real offer free breakfast?

Free breakfast isn’t provided at Hotel Casa Real , but continental breakfast is offered for a fee of MXN 190 for adults and MXN 120 for children.

Is there a casino at Hotel Casa Real ?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Real ?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Casa Real ?

Free parking is not available at this hotel.

Does Hotel Casa Real have a pool?

Hotel Casa Real does not have a pool.

Does Hotel Casa Real have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Casa Real have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Real to downtown San Andrés Cholula?

Hotel Casa Real is 1.3 mi away from San Andrés Cholula.

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 220 reviews
Rating 8 - Good. 54 out of 220 reviews
Rating 6 - Okay. 14 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 9 out of 220 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodations, highly recommend!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I enjoyed this stay very much
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

R A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay nearby UDLAP, shops and restaurants!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality for the price, nice and obliging staff members.
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

JUAN

Liked: Cleanliness
The noise at night time.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

FERNANDO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, ampliamente recomendable
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service
All ok
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Amenities
Closet with no hangers No drinking glasses
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Infusion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Rosalba

I was average Cleanliness
Stayed 8 nights in Aug 2024
Verified review

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Daniel

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HABITACION PARA DOS PERSONAS CON CAMA MATRIMONIAL MUY LIMPIA, COLCHON FIRME Y LAS ALMOHADAS EXCELENTES, FIRMES PERO NO DURAS, SE DUERME MUY BIEN, EL BAÑO TIENE MUCHOS ESPEJOS, AGUA CALIENTE Y LAS AMENIDADES TIENEN AROMA MUY RICO Y EL ACONDICIONADOR TE DEJA EL CABELLO SUAVE, YO LE AGREGARIA AL BAÑO UNA SECADORA DE CABELLO Y ESTARIA GENIAL. EL PERSONAL QUE NOS RECIBIO MUY ATENTO Y AMABLE, LA COMIDA DEL RESTAURANTE RICA Y A EXCELENTE PRECIO, CUENTA CON ESTACIONAMIENTO, ESTA FRENTE A LA UDLAP, POR LO QUE ES ZONA DE ESTUDIANTES Y UN POCO RUIDOSA, PERO NADA QUE NO TE DEJE DORMIR, MI EXPERIENCIA FUE MUY BUENA EL LUGAR ME GUSTO.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tannya Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio y cómodo, además que tiene una buena ubicación y es muy tranquilo, siempre nos agrada esta opción para hospedarnos en Cholula.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, la pasamos muy bien, desde que llegamos el hotel tiene una entrada muy padre con ese color rojo y tipo hacienda que te hace sentir que estás de vacaciones. Por dentro el hotel tiene una decoración que nos gustó mucho, los espacios son amplios y el área del buffett está muy padre con esas lámparas y la decoración. El desayuno excelente, el café, delicioso y la atención, bien. Solo tuvimos un tema con la pantalla que nunca la pudieron hacer funcionar por la falta de una antena terrestre, así que no vimos la televisión y nunca nos proporcionaron la contraseña del wifi. Además, está muy bien ubicado en la calle principal de Cholula con muchos lugares para salir a caminar. Por cierto, la Pirámide y la zona arqueológica están cerca a aproximadamente 20 minutos caminando.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in May 2026

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