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Eurostars Hotel Excelsior

4.0 star property
4-star hotel near Port of Naples

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Photo gallery for Eurostars Hotel Excelsior

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Lobby
Lobby
Premium bedding, down comforters, minibar, in-room safe
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

8.4 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 431 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax) | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Naples

City center retreat .Within a 10-minute walk of this Naples City Centre hotel, you'll find Castel dell'Ovo and Lungomare Caracciolo. Also, Piazza del Plebiscito is within half a mile (1 km) and Port of Naples is within 2 miles (3 km).

What's nearby

  • Via Partenope - 1 min walk - 0.0 miles
  • Castel dell'Ovo - 3 min walk - 0.2 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles
  • Lungomare Caracciolo - 8 min walk - 0.5 miles
  • Molo Beverello Port - 12 min walk - 0.7 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪La Cantina dei Lazzari - ‬2 min walk
  • ‪Officina - ‬2 min walk
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Transatlantico - ‬5 min walk

About this property

Eurostars Hotel Excelsior

4-star hotel near Port of Naples
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
Royal Continental Hotel Naples
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,375 reviews
$136 nightly
The price is $163
Jan 6 - Jan 7, 2026
Total with taxes and fees
Royal Continental Hotel Naples

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

How close is Eurostars Hotel Excelsior to the airport?

Eurostars Hotel Excelsior is 11.3 mi (35-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Jan 6, 2026 start from $160.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eurostars Hotel Excelsior have an airport shuttle?

Airport shuttle services are not available at Eurostars Hotel Excelsior.

How close is Eurostars Hotel Excelsior to the beach?

This hotel is 1.7 mi (8-min drive) from Mappattella Beach and 6.4 mi (28-min drive) from Gaiola Beach. Don't forget your sunscreen!

Does Eurostars Hotel Excelsior offer free breakfast?

Free breakfast isn’t provided at Eurostars Hotel Excelsior, but buffet breakfast is offered for a fee of EUR 30 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Eurostars Hotel Excelsior?

No, there is no casino at this hotel.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM.

Is there free parking at Eurostars Hotel Excelsior?

Free parking is not available at this hotel. Self parking is available for EUR 30 per day.

Does Eurostars Hotel Excelsior have a pool?

Eurostars Hotel Excelsior does not have a pool.

Does Eurostars Hotel Excelsior have a restaurant?

Yes, there is a restaurant on site.

Does Eurostars Hotel Excelsior have a spa?

There are no spa services available at this hotel.

How close is Eurostars Hotel Excelsior to downtown Naples?

Eurostars Hotel Excelsior is 1.5 mi away from Naples.

Reviews

Eurostars Hotel Excelsior Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

6/10 Okay

Verified traveler

Traveled with group, Traveled with family

Hotel was ok

Definity an older building with visible wear and tear and little sound protection so you hear everything all the time. Breakfast was not included and is ridiculously priced if you do want to pay for it. Wifi did not work well, it would work for 5 mins and then go out. Rooftop terrace was lovely to sit and have a cocktail, and the view was 10/10. Good location on waterfront but far from train station, paid parking. Staff were nice enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. I'd return tomorrow. Rooms with gorgeous views. Make sure to request them they are very popular.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the location of the hotel was also amazing. But what I truly loved was its views. Nothing like it!
Talk about a room with a view! Mt Vesuvius is in the background of my bathroom window. The balcony was even more impressive
So romantic this room at the Eurostar Excelsior hotel in Naples.
Stayed 3 nights in Aug 2025

10/10 Excellent

Franco

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice staff and very clean hotel but rooms need updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for a night before I headed over to the islands. It was conveniently located near the train station and ferry. It was clean and stocked with amenities in the bathroom. It is an older hotel, but it has a wonderful charm, and it has breathtaking views of Mount Vesuvius. The service was great as well. Nothing bad to say.
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

First time in Naples

In general a good stay but the bathrooms need urgent renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jack

Stayed 2 nights in Aug 2025

10/10 Excellent

Sai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous property and Service with a smile is there motto.
Stayed 1 night in Aug 2025

8/10 Good

Stefano

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mayori

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Hatfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful prooerty with a gorgeous roif top restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Giacomo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice
Stayed 3 nights in Aug 2025

2/10 Terrible

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful! Massive construction happening in front of the entire property. Seaside views do not exist even though you pay for an upgrade. Hotel staff was very rude upon check in . Do not stay here!
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The hotel provided a truly exceptional experience, characterized by its beauty, elegance, professionalism, and top-tier customer service, making it one of the best I have ever encountered. The views from my room were breathtaking and captivating, and the bed was very comfortable. The restaurant's food was delicious, and the presentation was excellent. The hotel was conveniently located near the restaurant, the ferry, and a small beach, all within walking distance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique, west palm beach

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with beautiful view of the Naples bay. Great location near the port with many dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Florian

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025