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4.4 out of 5

"Our primary concern was cleanliness, and the hotel is very clean. The staff are courteous and efficient. On the other hand, the sound control in our ... " More

By a verified traveler on Fri 02 Apr 2021

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Hotel Description

3.5-star hotel near Portsmouth Naval Shipyard Museum

On river

With a stay at this Portsmouth hotel, you'll be steps from Portsmouth Naval Shipyard Museum and a 5-minute walk from Children's Museum of Virginia. Waterside Festival Marketplace and MacArthur Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Free Internet, satellite TV

Featuring conveniences like refrigerators and coffee/tea makers, the 249 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include room service, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Dec 3 - Dec 4

Club Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Portsmouth-Norfolk Waterfront Hotel ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Portsmouth-Norfolk Waterfront Hotel

Everyone (12) Couples (2) Family (7)
3 out of 5

Posted by on Aug 2, 2021

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5 out of 5

Posted by on Jul 26, 2021

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5 out of 5
No comment

Posted by on Jun 7, 2021

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4 out of 5
Our primary concern was cleanliness, and the hotel is very clean. The staff are courteous and efficient. On the other hand, the sound control in our room needs improvement. In our room, I could clearly hear guests speaking and laughing in another room, and a television in a third room. The hotel is doing renovations, so maybe they haven’t done this floor yet. Oh, and there should be a toilet paper holder in the bathroom.

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 3, 2021 by Front Office Manager

Thank you for choosing to stay with us and for providing feedback regarding your stay. The feedback that you've provided will be shared with the entire hotel team.

3 out of 5
Gorgeous views of Portsmouth and Norfolk waterside

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 22, 2021 by Front Office Manager

Thank you for choosing to stay with us and for providing feedback regarding your stay.

4 out of 5

Posted by on Jul 6, 2019

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5 out of 5
Incredibly friendly staff and a great location on the water! Well maintained property and we loved the easy access to the ferry to the Norfolk Waterside. We would definitely return to this hotel!

Posted by on May 13, 2019

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5 out of 5
The staff was so pleasant! Our room was clean and nice!

Posted by on Apr 1, 2019

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5 out of 5

Posted by on Dec 30, 2018

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4 out of 5

Nice hotel

Overall everyone was wonderful, however Rachel at the front desk could have been friendlier. Everyone else we spoke to was extremely nice and cordial.

Posted by , from Georgetown, Ky on Nov 2, 2017

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About the Renaissance Portsmouth-Norfolk Waterfront Hotel

Location 425 Water St, Portsmouth, VA 23704

Property Features

Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 24355 square feet (2192 square meters). A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available. This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 16 levels
  • 24355 sq ft of conference space
  • 2192 sq m of conference space
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Norfolk Station (5.1 km / 3.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Portsmouth-Norfolk Waterfront Hotel offers 249 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Foggy Point - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 7 per person (approximately)
  • Self parking fee: USD 19 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Portsmouth-Norfolk
  • Renaissance Portsmouth-Norfolk Hotel
  • Renaissance Portsmouth-Norfolk Waterfront
  • Renaissance Portsmouth-Norfolk Waterfront Hotel
  • Renaissance Portsmouth Hotel & Waterfront Portsmouth
  • Renaissance Portsmouth Hotel And Waterfront Conference Center
  • Renaissance Waterfront Hotel
  • Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
  • Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
  • Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.