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Neya Porto Hotel

4.0 star property
Family-friendly 4-star hotel near Livraria Lello

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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
View from property
Family Room, Garden View | Terrace/patio
Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes
Meeting facility
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Popular LocationRibeira Square15 min walk
  • Popular LocationPorto Cathedral18 min walk
  • Popular LocationPorto Historic Center19 min walk
  • AirportPorto (OPO-Dr. Francisco de Sa Carneiro)23 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

10/10 Exceptional
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

10/10 Exceptional
  • 248 sq ft
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout drapes

Superior Suite (Duplex)

  • 388 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Family Room, Garden View

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

10/10 Exceptional
  • 248 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout drapes

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, blackout drapes

Classic Double Room

8.3/10 Very Good
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 248 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Porto

Massarelos stay.Your stay at this Massarelos hotel places you within 2 miles (3 km) of Ribeira Square and Porto Historic Center. Museum of Port Wine and Alfandega Congress Center are also within half a mile (1 km).

What's nearby

  • Clerigos Tower - 14 min walk
  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • Miradouro Ignez - 5 min walk
  • Boulevard Burguer House - 12 min walk
  • Antiqvvm - 9 min walk
  • Restaurante Alfândega Douro - 8 min walk
  • Taberna Cais das Pedras - 5 min walk

About this property

Neya Porto Hotel

Family-friendly 4-star hotel near Livraria Lello
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Free crib
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 16 2024 to April 30 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

How close is Neya Porto Hotel to the airport?

Neya Porto Hotel is 9.9 mi (23-min drive) away from the Porto Airport (OPO) airport, the closest popular airport to the property.

How much does it cost to stay at Neya Porto Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on Jun 11, 2024 start from $119.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neya Porto Hotel have an airport shuttle?

Airport shuttle services are not available at Neya Porto Hotel.

How close is Neya Porto Hotel to the beach?

This hotel is 7.4 mi (23-min drive) from Matosinhos Beach and 13.2 mi (23-min drive) from Espinho Beach. Don't forget your sunscreen!

Does Neya Porto Hotel offer free breakfast?

Free breakfast isn’t provided at Neya Porto Hotel, but continental breakfast is offered for a fee of EUR 18 for adults and EUR 9 for children.

Is there a casino at Neya Porto Hotel?

No, there is no casino at this hotel, but Casino Espinho (19-min drive) is nearby.

What time is check-in at Neya Porto Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Neya Porto Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Neya Porto Hotel have a pool?

Neya Porto Hotel does not have a pool.

Does Neya Porto Hotel have a restaurant?

Neya Porto Hotel is home to Viva Porto, which features local cuisine.

Does Neya Porto Hotel have a spa?

This hotel has a spa, which features sports massages, facials, and body scrubs.

How close is Neya Porto Hotel to downtown Porto?

Neya Porto Hotel is 1.1 mi away from Lordelo do Ouro e Massarelos.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 301 reviews" "
Rating 8 - Good. 64 out of 301 reviews" "
Rating 6 - Okay. 21 out of 301 reviews" "
Rating 4 - Poor. 3 out of 301 reviews" "
Rating 2 - Terrible. 7 out of 301 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay! Would definitely recommend, the only issue we faced was that the wifi was quite inconsistent, but not a huge deal. Overall 9.5/10
Stayed 3 nights in Feb 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and modern hotel with friendly staff. Good range of choices at breakfast, and a rooftop bar to finish of the evenings. About 10 minutes along the river from the Ribiera area.
Stayed 4 nights in Feb 2024

10/10 Excellent

jadwiga

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very welcome staff,and friendly, perfect brak
Very friendly staff, very helpful, hotel is very welcome, good for single, couple,and family, lovely breakfast,my son loved breakfast,, very good localisation,..thank u,we loved
Stayed 3 nights in Feb 2024

10/10 Excellent

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miss E
I had amazing time with your hotel .Staff very helpful and helpful.very recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 8 friends staying here for the weekend to explore Porto. We loved this hotel! It had everything we could want and was situated in a great position. Our rooms were clean, modern and very comfortable with great river views and we wanted for nothing. We loved the rooftop terrace and bar too. The hotel staff were incredibly helpful and nothing was too much trouble for them. We would throughly recommend a stay here.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top quality hotel in every aspect
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Avery R

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neya was a beautiful hotel, and the location was close to everything we wanted to see. The staff was very helpful.

10/10 Excellent

Yafen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This hotel is awesome. Very modern, clean and has excellent facilities. Rooftop bar with evening city lights is great.
Stayed 1 night in Dec 2023