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Neya Porto Hotel

4.0 star property
Family-friendly 4-star hotel near Livraria Lello

Choose dates to view prices

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Meeting facility
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Porto Cathedral
    ‪15 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto Historic Center
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | 1 bedroom, minibar, in-room safe, desk

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Suite(Duplex)

  • Sleeps 3

View all photos for Deluxe Family Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Family Room

  • Sleeps 3

View all photos for Classic Family Room

1 bedroom, minibar, in-room safe, desk

Classic Family Room

  • Sleeps 3

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

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About the neighborhood

Porto

Massarelos stay.Your stay at this Massarelos hotel places you within 2 miles (3 km) of Porto Historic Center and Ribeira Square. Museum of Port Wine and Alfandega Congress Center are also within half a mile (1 km).

What's nearby

  • Livraria Lello - 11 min walk - 0.6 miles
  • Clerigos Tower - 11 min walk - 0.6 miles
  • Porto Cathedral - 15 min walk - 0.8 miles
  • Ribeira Square - 15 min walk - 0.8 miles
  • Porto Historic Center - 16 min walk - 0.9 miles

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬4 min walk
  • ‪Semea - ‬6 min walk
  • ‪SO Coffee Roasters - ‬13 min walk

About this property

Neya Porto Hotel

Family-friendly 4-star hotel near Livraria Lello
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

How close is Neya Porto Hotel to the airport?

Neya Porto Hotel is 9.9 mi (23-min drive) away from the Porto Airport (OPO) airport, the closest popular airport to the property.

How much does it cost to stay at Neya Porto Hotel?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on Aug 29, 2025 start from $171.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neya Porto Hotel have an airport shuttle?

Airport shuttle services are not available at Neya Porto Hotel.

How close is Neya Porto Hotel to the beach?

This hotel is 13.7 mi (34-min drive) from Espinho Beach and 2.9 mi (17-min drive) from Ourigo Beach. Don't forget your sunscreen!

Does Neya Porto Hotel offer free breakfast?

Free breakfast isn’t provided at Neya Porto Hotel, but continental breakfast is offered for a fee of EUR 18 for adults and EUR 9 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Neya Porto Hotel?

No, there is no casino at this hotel, but Casino Espinho (19-min drive) is nearby.

What time is check-in at Neya Porto Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Neya Porto Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Neya Porto Hotel have a pool?

Neya Porto Hotel does not have a pool.

Does Neya Porto Hotel have a restaurant?

Neya Porto Hotel is home to Viva Porto, which features local cuisine.

Does Neya Porto Hotel have a spa?

This hotel has a spa, which features prenatal massages, body scrubs, and body treatments.

How close is Neya Porto Hotel to downtown Porto?

Neya Porto Hotel is 1.1 mi away from Lordelo do Ouro e Massarelos.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 440 out of 617 reviews
Rating 8 - Good. 125 out of 617 reviews
Rating 6 - Okay. 32 out of 617 reviews
Rating 4 - Poor. 7 out of 617 reviews
Rating 2 - Terrible. 13 out of 617 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed for a 4 days short break (anniversary). great a base, easy to reach all the sights of Porto by foot of call an Uber. good value for money.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and location. Everything was great.
Stayed 3 nights in May 2025

4/10 Poor

Jodi

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property on the river!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Marla, Highlands Ranch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect as a base for exploring Porto. The views from the room over the river were excellent. The room was comfortable and breakfast was great. The staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Traveled with group
Liked: Amenities
Hotel Neya was a fabulous place to stay in Porto, close to everything but far enough away from the city bustle. Facilities and service were excellent. Would happily recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great rioms and great view of the river. Not really anything in proximity so felt a bit of a way out of town. Rooftop bar was amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

Phil

Traveled with family
Disliked: Staff & service
I don’t like the service and cleanness
Stayed 4 nights in Apr 2025

10/10 Excellent

Amina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a suite and it was lovely. The suite came with a welcome snack. It was clean, spacious and had a great view. The staff were friendly and helpful. Breakfast was wonderful with wide variety of options. It's located somewhat away from the center but it's still within walking distance, plus it had a view of the river :) We loved our stay here!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here if you want something away from the main touristy part of the riverfront. It's still walkable to everything, though. Great service from every staff member I encountered. Dinner in the restaurant was excellent. A modern, elegant twist on Portuguese specialties. I like that there were several places to sit and relax after a long day of walking. There is a rooftop bar, the main lobby, and also a quiet courtyard. I am a solo traveller and I found this hotel to be very welcoming and comfortable!

10/10 Excellent

LOURDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very professional and helpful. The hotel is centrally situated walkable distance to every landmark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property with rooftop bar offering great view of Douro River.
Stayed 1 night in Feb 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everyone as they were so helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 3 nights in Feb 2025

8/10 Good

JungHyup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ajith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked: location, room, cleanliness, convenience, breakfast Did not like: staff, parking fee, breakfast fee
Stayed 1 night in Feb 2025

8/10 Good

Aziz

Stayed 3 nights in Jan 2025