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Coconut Palms Resort & Diamond Casino

Property class: 2
Port Vila guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Coconut Palms Resort & Diamond Casino

A swimming pool with lounge chairs and thatched umbrellas, surrounded by palm trees and a clear sky.
A lush garden with a small pond, seating areas, and a thatched-roof structure.
A cafe with a stone wall, a counter with a sign reading "HEADS CAFE", and a person behind the counter.
A hotel with multiple buildings, a swimming pool, and lush greenery.
A hotel room with a bed, a desk, a chair, a bedside table, and a wall-mounted TV.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Rue Cornwall, Port Vila, Shefa Province
  • Place, Parliament House
    ‪6 min walk‬
  • Place, Erakor Lagoon
    ‪6 min walk‬
  • Place, Port Vila Market
    ‪11 min walk‬
  • Airport, Port Vila Airport (VLI)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a ceiling fan, a window with curtains, and a small table.

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two windows, and a view of greenery.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Double Room, Terrace

A hotel room with a bed, a flat-screen TV mounted on the wall, a small table, and a window with curtains.

Senior Double Room, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

A hotel room with a neatly made bed, a desk with a chair, and a window with curtains.

Family Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Panoramic Studio Suite

A hotel room with a bed, a desk, a chair, a bedside table, and a wall-mounted TV.

Panoramic Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Port Vila

In Port Vila .Within a 10-minute walk of the hotel, you'll find Erakor Lagoon and Independence Park. National Museum and Parliament House are also within half a mile (1 km).

What's nearby

  • Parliament House - 6 min walk - 0.4 miles
  • Independence Park - 6 min walk - 0.4 miles
  • Erakor Lagoon - 6 min walk - 0.4 miles
  • Port Vila Market - 11 min walk - 0.6 miles
  • University of the South Pacific - 15 min walk - 0.9 miles

Getting around

  • Port Vila Airport (VLI) - 16 min drive

Restaurants

  • ‪Akiriki Restaurant - ‬3 min drive
  • ‪Waterfront Bar & Grill - ‬11 min walk
  • ‪Grace Cafe - ‬19 min walk
  • ‪Nambawan Café & Bar - ‬16 min walk
  • ‪Seasalt - ‬19 min walk

About this property

Coconut Palms Resort & Diamond Casino

Port Vila guestrooms with free WiFi
There's an onsite business center. Self parking is free.

Smoking is allowed in designated areas at this Port Vila hotel.

  • 40 guestrooms or units
  • Business facilities
  • Smoking in designated areas
Coconut Palms Resort & Diamond Casino offers 40 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers with rainfall showerheads and hydromassage showerheads. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: VUV 3000 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

Property Registration Number 226726

Property is also known as

Coconut Palms & Diamond Casino

Frequently asked questions

How close is Coconut Palms Resort & Diamond Casino to the airport?

Coconut Palms Resort & Diamond Casino is 4.4 mi (16-min drive) away from the Port Vila Airport (VLI) airport, the closest popular airport to the property.

How much does it cost to stay at Coconut Palms Resort & Diamond Casino?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Coconut Palms Resort & Diamond Casino on Oct 24, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Coconut Palms Resort & Diamond Casino have an airport shuttle?

Airport shuttle services are not available at Coconut Palms Resort & Diamond Casino.

How close is Coconut Palms Resort & Diamond Casino to the beach?

This hotel is 1 mi (3-min drive) from Annchor Inn Car Park.

Does Coconut Palms Resort & Diamond Casino offer free breakfast?

Coconut Palms Resort & Diamond Casino does not offer free breakfast.

Is there a casino at Coconut Palms Resort & Diamond Casino?

No, there is no casino at this hotel.

What time is check-in at Coconut Palms Resort & Diamond Casino?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Coconut Palms Resort & Diamond Casino?

This hotel offers free self parking.

Does Coconut Palms Resort & Diamond Casino have a pool?

Coconut Palms Resort & Diamond Casino features an outdoor pool.

Does Coconut Palms Resort & Diamond Casino have a spa?

There are no spa services available at this hotel.

How close is Coconut Palms Resort & Diamond Casino to downtown Port Vila?

Coconut Palms Resort & Diamond Casino is 0.7 mi away from Port Vila.

Coconut Palms Resort & Diamond Casino Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 9 out of 34 reviews
Rating 2 - Terrible. 8 out of 34 reviews

6.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, comfortable and a great location. All the staff are amaxingly friendly and helpfull. The pool was great. There is no restrant but it is only a short walk to some food outlets and a supermarket.
Stayed 14 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No mini fridge in rooms or breakfast available. Very poor value for money
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very close to restaurants, bars, and even government offices. I have to say, the staff is really wonderful—very warm and friendly. The value for money is still quite high.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price. The casino is only some slot machines and the restaurant hasn't been open for a while. The rooms are decent and the staff is good. I've stayed there a few times now.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need a lot of improvements
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and clean close to everything such as shopping, transport and beach.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price. It looks like it was a really nice place at one time. It's not bad compared to other options in the area.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
The staff was friendly. The place is a little run down and the restaurant is closed for business.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like this was a really nice hotel at one time. The restaurant is closed, the casino is only about 20 slot machines in the lobby. The room was okay and the people were friendly.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Roaches everywhere, no wifi,
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not much choice.
Stayed 6 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like shower, no restaurant no fridge in room
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The building is in total disrepair. Staff were lovely, unfortunately it stops there. The casino isn’t operational. Room was scarce, there was no fridge to keep things cool although staff allowed you to use the fridge in reception. The a/c was nice and cold but on the last night of our stay was leaking. There was no restaurant, no cooking facilities and no room service. Pool wasn’t useable until a few hours before we left. I didn’t see any other guest when we were there which made me think it was more for staff accommodation.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The room and bedding was clean, but there were ants. Only one sachet of caramel coffee provided per person (no tea or sugar), and the room was not serviced daily to replace the coffee or clean, so the floor was dirty after a while. The shower lacked pressure and heat, and the shower curtain had mold. Outside the bathroom window was a local family who could be noisy, had barking dogs, a rooster, and burnt their rubbish so the room would get smoky. The TV was not set up properly and in Chinese only. Our room had a 3000 Vatu deposit, which we tried to pay with a 5000 Vatu note, but they didn't have change! So we didn't pay it at all, not that there was anything to use or steal to warrant the need for a security deposit (other than the kettle, towels, bedding). And there was a tacky casino in the front lobby. However, it was a good location with two convenience stores nearby down the hill, and the Australian High Commission, and down some (steep) stairs to the highway to access eateries, ATM's etc, and a short walk north to the markets and shops. Rue Cornwall also had a lot of local buses passing by offering cheap fares into the town centre or to to become your tour guide for the day to take you to on 3-4 hour trips to tourist attractions for 10000-15000 Vatu. If you're looking for a cheap place to use as a base and somewhere to sleep and wash only so you can spend lots of time exploring, then this is a good place to stay.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Room was not cleaned for 4 days. No new towels. Ran out of toilet paper.
Stayed 4 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not what is advertised. Had to ask for housekeeping which was only once over 6 days and not properly done. Discovered another guest in my room who was able to open my room with his room's key. Single bed room and bathroom not well designed, and poor condition (no fan and aircon).
Stayed 6 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd week here, my room wouldn't get hot water the whole time. Only a trickle of water with no pessure coming out of shower head, only luke-warm. No fresh towels available for 2 days as they were wet. Tv in chinese, remote too, fan goes off when light turned off. No fridge, noisy neigbourhood with roosters crowing all night and dogs barking nonstop. Also sounds from casino, non stop beeping all night and day. Some staff were nice, and helpful sometimes. Rooms need updating, renovating, improving and repairing. Lack of self catering options as no cooking facilities or bbq on grounds and no cooking setup in the room.
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room. Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees. Nothing is as advertised.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms only serviced if you drop key off at reception. Took a full day to service room and I got back and only the bed changed, nothing else cleaned. Also my screen in my bathroom was missing on return and window and door to balcony left opened while raining, with my posessions inside. Often times no towels available as they weren't dry. When requesting services sometimes all the items requested don't arrive. No fridges, loud neigbourhood with roosters crowing all night and dogs barking constantly. Reception accused me of not leaving deposit, Instead of communicating with other staff. First week was fine, gave $50, got receipt. I decided to book a second week, Checked out with one morning reception staff member and transfered my same initial $50 note for deposit that I used for my first week and used it for the second week. She didn't write me a reciept for the deposit, or inform afternoon reception staff of this. I left my bags, came back later and checked in with different reception staff member (afternoon). Afternoon Reception staff member said to me one night, "you didn't leave deposit", I told her I did and she said "no I checked you in remember"? She wanted to argue that I was wrong. When I checked out the next day with the morning reception staff member there was my cash deposit and I got my $50 aus note back. Tv is in chinese, remote in chinese, fan remote in chinese. Owner rude, angry when being let into hotel late at night or early morning.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Room comfort
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Stayed 4 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025