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Crystal Inn

2.5 star property
Port Arthur guestrooms with free WiFi

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
Classic Studio Suite | Living area | 43-inch TV with cable channels
View from property
Reception
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Central Mall
    ‪8 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

8.6 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Port Arthur

Close to airport.Stay at this Port Arthur hotel and you'll be within 9 miles (15 km) of Our Lady of Guadalupe Shrine and Pompeiian Villa. Also within 9 miles (15 km) are London Bridge Park and Christus Southeast Texas - St. Mary.

What's nearby

  • London Bridge Park - 6 min drive - 6.6 miles
  • Our Lady of Guadalupe Shrine - 7 min drive - 7.3 miles
  • Central Mall - 8 min drive - 9.6 miles
  • Museum of the Gulf Coast - 8 min drive - 6.6 miles
  • The Medical Center of Southeast Texas - 9 min drive - 9.6 miles

Getting around

  • Beaumont Station - 23 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Texas Roadhouse - ‬9 min drive
  • ‪Dairy Queen - ‬5 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬9 min drive

About this property

Crystal Inn

Port Arthur guestrooms with free WiFi
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Crystal Inn also features laundry facilities and an elevator. Self parking is free.

This Port Arthur hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch TV with premium cable channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Frequently asked questions

How close is Crystal Inn to the airport?

Crystal Inn is 10.1 mi (12-min drive) away from the Beaumont, TX (BPT-Southeast Texas Regional) airport, the closest popular airport to the property.

Does Crystal Inn have an airport shuttle?

Airport shuttle services are not available at Crystal Inn.

Does Crystal Inn offer free breakfast?

Crystal Inn offers free continental breakfast every day from 5:00 AM to 9:00 AM.

Is there a casino at Crystal Inn?

No, there is no casino at this hotel.

What time is check-in at Crystal Inn?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Crystal Inn?

This hotel offers free self parking.

Does Crystal Inn have a pool?

Crystal Inn does not have a pool.

Does Crystal Inn have a spa?

There are no spa services available at this hotel.

How close is Crystal Inn to downtown Port Arthur?

Crystal Inn is 3.7 mi away from Port Arthur.

Crystal Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 164 out of 421 reviews
Rating 8 - Good. 100 out of 421 reviews
Rating 6 - Okay. 56 out of 421 reviews
Rating 4 - Poor. 45 out of 421 reviews
Rating 2 - Terrible. 56 out of 421 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

eglay

Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time here first time i had a room that smelled like it had pets in it ,had a pet oder, this time was pretty good clean and comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

aiden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ac
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveler
Disliked: Amenities
They lost power and would not give me another night nor money back or even a discount or voucher of some kind. I had to stay at another hotel so they are sorry in the management department
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean and quite but when i got off of work the power was out so i had to get a night at different hotel and they would not compensate me for nothing at all. No free night, no voucher, Not even a discount on one night
Stayed 6 nights in Oct 2025

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cedric

Stayed 1 night in Sep 2025

10/10 Excellent

Quincy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Stayed 1 night in Oct 2025

4/10 Poor

Emmanuel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service, room comfort
The breakfast was terrible or what I should say is there was no breakfast. By 6:30am everything was gone and not refreshed.
Stayed 2 nights in Sep 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Travis

Business traveler
Disliked: Staff & service
I had a family emergency and needed to change my booking dates and they would not let me and still charged me :/ didn’t want a refund just switch dates. Management RUDE!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Business traveler
Clean room
Stayed 11 nights in Sep 2025

2/10 Terrible

Marvin

Stayed 1 night in Sep 2025

8/10 Good

Juan

Stayed 1 night in Sep 2025

4/10 Poor

Teresa

Traveled with family
Disliked: Staff & service, room comfort
Customer service was not friendly
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 4 nights in Sep 2025

8/10 Good

Clayton

Traveling for fun

It was okay had to use the stairs elevator was out
Stayed 1 night in Sep 2025

2/10 Terrible

khalid

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Horrible Hotel

The room assigned to us does not have working key, the technician took 3 hours for opening the door for us, the toilet was not working, room was not clean-sheets and pillow needs to be changed, elevator was not working-we made 6 trips from 3rd floor to the cashier for help, there was not breakfast served in the morning-just a kettle with cold coffee.
Stayed 2 nights in Sep 2025

2/10 Terrible

Geraldine M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was an awful experience! The closet had water damage with mold in it. In the bathroom water was coming from under the floor into the hallway and the toilet ran all night. Also ,the refrigerator leaked and ruined my food. The old adage ,”You get what you pay for!” I have truly learned my lesson
Stayed 2 nights in Aug 2025

6/10 Okay

Rigoberto

Business traveler, Traveled with partner
Clean room
Stayed 4 nights in Jul 2025