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Alexandre Hotel Troya

4.0 star property
4-star beach resort near Fañabé Beach

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Photo gallery for Alexandre Hotel Troya

Sundeck
Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets
Terrace/patio
Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets
Sauna, spa tub, steam room, hot springs, Turkish bath, body treatments
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Popular LocationTorviscas Beach5 min walk
  • Popular LocationSiam Park17 min walk
  • Popular LocationAqualand Costa Adeje20 min walk
  • AirportTenerife (TFS-Tenerife South)19 min drive

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

  • 291 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

  • 614 sq ft
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

  • 291 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Desk, soundproofing, free WiFi, bed sheets

Junior Room, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior
Gara Suites Golf & SPA
Pool
All inclusive
Spa
Kids pool
4.0 out of 5, Very Good, (502)
The price is $109
per night
$120 total
includes taxes & fees
May 17 - May 18
Gara Suites Golf & SPA

About the neighborhood

Adeje

Walk to the beach.You'll find Siam Park and Fañabé Beach within 2 miles (3 km) of this Adeje resort. Troya Beach and Playa de las Américas are also within half a mile (1 km).
View more Resorts in AdejeOpens in a new window

What's nearby

  • Playa de las Américas - 2 min walk
  • Torviscas Beach - 5 min walk
  • Siam Park - 17 min walk
  • Puerto Colon Marina - 17 min walk
  • Aqualand Costa Adeje - 20 min walk

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • McDonald's - 2 min walk
  • Papagayo Beach Club - 2 min walk
  • Monkey Beach Club - 4 min walk
  • H10 Gran Tinerfe - 7 min walk
  • Royal Garden Restaurant - 4 min walk

About this property

Alexandre Hotel Troya

4-star beach resort near Fañabé Beach
Some rates at Alexandre Hotel Troya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alexandre Hotel Troya offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 1119 square feet (104 square meters) and includes a conference center. A children's pool, spa services, and a library are also featured at the family-friendly Alexandre Hotel Troya. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Alexandre Hotel Troya was completed in July 2019.

This 4-star Adeje resort is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Alexandre Hotel Troya offers 354 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2019.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Conference rooms (surcharge) may be available on request; advance booking is required.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya

Frequently asked questions

How close is Alexandre Hotel Troya to the airport?

Alexandre Hotel Troya is 11.1 mi (18-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

Does Alexandre Hotel Troya have an airport shuttle?

Airport shuttle services are not available at Alexandre Hotel Troya.

How close is Alexandre Hotel Troya to the beach?

This resort is a short 2-minute walk from Playa de las Américas and 1-minute walk from Troya Beach. Don't forget your sunscreen!

Does Alexandre Hotel Troya offer free breakfast?

Alexandre Hotel Troya does not offer free breakfast.

Is there a casino at Alexandre Hotel Troya?

No, there is no casino at this resort.

What time is check-in at Alexandre Hotel Troya?

Check-in start time: 2 PM; Check-in end time: noon.

Is there free parking at Alexandre Hotel Troya?

Free parking is not available at this resort. Self parking is available for EUR 10 per day.

Does Alexandre Hotel Troya have a pool?

Alexandre Hotel Troya features 3 outdoor pools and a children's pool.

Does Alexandre Hotel Troya have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Alexandre Hotel Troya have a spa?

Pamper yourself with a day at Natural Spa, where you can enjoy hydrotherapy, reflexology, and body scrubs.

How close is Alexandre Hotel Troya to downtown Adeje?

Alexandre Hotel Troya is 3.8 mi away from Adeje.

Alexandre Hotel Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 301 reviews" "
Rating 8 - Good. 133 out of 301 reviews" "
Rating 6 - Okay. 58 out of 301 reviews" "
Rating 4 - Poor. 23 out of 301 reviews" "
Rating 2 - Terrible. 10 out of 301 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Stayed 8 nights in Jan 2024

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2023

8/10 Good

Harish Rugnath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

8/10 Good

George

Stayed 5 nights in Apr 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Stayed 7 nights in Apr 2023

8/10 Good

Eunice

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Stayed 5 nights in Apr 2023

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2023

10/10 Excellent

Dovile

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023