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JW Marriott Phuket Resort & Spa

5-star property
231 Moo 3, Mai Khao, Phuket 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 7 Travelocity Reviews

"The restaurants on the property were impeccable, as was the scenery. The thaI massages offered on the beach during sunset were also one of a kind. I w ... " More

By a verified traveler on Mon 23 Dec 2019

Points Of Interest

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Hotel Description

5-star beachfront resort near Mai Khao Beach

Beachside getaway

Within a 5-minute walk of this Mai Khao resort, you'll find Mai Khao Beach and Turtle Village. Also within 9 miles (15 km) are Natai Beach and Splash Jungle Water Park.

Luxury amenities

This luxury resort features a private beach, a full-service spa, and 6 restaurants. Dine at the beachfront restaurant and relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 262 guestrooms also offer free WiFi and iPod docks. LCD TVs come with satellite channels, and other amenities include 24-hour room service and refrigerators.

Deluxe Room, 1 King Bed, Terrace, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Terrace, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Oceanfront (Ocean Front Pool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

JW Marriott Phuket Resort & Spa ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Phuket Resort & Spa

Everyone (2)
5 out of 5
The restaurants on the property were impeccable, as was the scenery. The thaI massages offered on the beach during sunset were also one of a kind. I will be a repeat customer. Thank you, Marriott.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 22, 2020 by JW Marriott Phuket Resort and Spa

Dear Sir or Madam, Thank you very much for your review of JW Marriott Phuket Resort and Spa. We truly appreciate your kind comment, and we are delighted to know that you had a pleasant stay and enjoy the service we provided. We thank you once again for your feedback and look forward to welcoming you back to JW Marriott Phuket Resort and Spa soon. Thank you and Best regards,

5 out of 5

Gorgeous rooms

My only regret was not staying longer. Excellent service

Posted by on May 22, 2017

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5 out of 5

Loved the Elephants

This is a 5 star resort with 5 star prices so be warned if you are looking for nightlife and shopping THIS IS NOT THE HOTEL FOR YOU you are isolated there are no restaurants off the property you can get to. FYI The 3 pools are amazing and we had no problems getting a lounger in high season. The BREAKFAST BUFFETT is so worth the money we are still talking about it. They have 2 resident elephants you can play with and ride in the ocean AMAZING EXPERINCE!! They have tons of activities for kids and adults of all ages some free most are not & there is a shuttle available to patong (about 45 min away) 2X a day at 750 bahts per person we stayed here at the end of our thailand trip as a splurge and a splurge it was i think we spent the same amount in 3 nights here on food and drinks as we did in our hotel in patong in 7 nights overall it was a great way to end our trip

Posted by on Mar 5, 2008

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4 out of 5

decent

I stayed here last year and this year. It is a nice hotel, and the concierge can arrange some breath taking trips. I was dissappointed that a surcharge is now applied if you wanted fresh sheets everyday. I was also dissappointed that the shuttle service fee was greatly increased. The fee for internet use at the business center is exhorbitant. "

Posted by on Dec 14, 2006

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5 out of 5

Pearl of SE Asia

We Loved it. Going back. Wife loved the spa, shopping for jewels, jungle safari, excellent hospitality, best seafood, luxurious, affordable, JW M condos are the best, love the teak everywhere, accomodations were fit for a kandq. Staff is very professional always there to make every second of our stay pleasurable. Gardens and grounds were like the Garden of Eden. Tropical set by the ocean made our stay memomorable. Great place to have fun in town, use a Tut Tut or take limo everywhere. Flew Thai Air. Everything was awesome and beautiful!

Posted by on Nov 8, 2006

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3 out of 5

Far from everything

I would only recommend this beautiful resort to those who intend to just stay in the hotel and not venture out at all because it is an hour's journey away from everything. I get car sick everytime I head out so their restaurants earned alot of money everyday because they charge expensive and guests have no choice of restaurants. Also there is NO MORE FREE SHUTTLE BUS. Please note.

Posted by on Nov 1, 2006

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5 out of 5

Amazing Hotel

This gorgeous hotel is one of the nicest I have ever been in. Extremely friendly staff, gorgeous day spa, beautiful pool. Excellent rroms. Only bad is 30 minutes away from nightlife and town but they have a free shuttle. Good wheelchair access, some ramps a little steep.

Posted by on Jun 4, 2006

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About the JW Marriott Phuket Resort & Spa

Location 231 Moo 3, Mai Khao, Phuket 83110

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking is free. Smoking is allowed in designated areas at this 5-star Mai Khao resort.

  • 262 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 9257 sq ft of conference space
  • 860 sq m of conference space
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (17.4 km / 10.8 mi)
  • Property shuttles: Free area shuttle within 2.00 km and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Mai Khao resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Cucina - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.

Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.

Marriott Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Ginja Taste - Overlooking the ocean, this theme restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

Kabuki Japanese Cuisine - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Mandara Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Phuket Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1000.45 for adults and THB 500.23 for children (approximately)
  • Airport shuttle fee: THB 1550 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Phuket
  • JW Marriott Phuket Resort
  • JW Marriott Phuket Resort Thalang
  • JW Marriott Phuket Thalang
  • JW Marriott Resort Phuket
  • Phuket JW Marriott
  • Phuket JW Marriott Resort
  • Jw Marriott Mai Khao
  • Jw Marriott Phuket Hotel Mai Khao
  • JW Marriott Phuket Resort & Spa Mai Khao
  • Jw Marriott Phuket Resort And Spa
  • Marriott Phuket
  • Phuket Marriott
  • JW Marriott Phuket Resort Mai Khao
  • JW Marriott Phuket Mai Khao
  • JW Marriott Phuket Resort Spa
  • Jw Marriott Phuket & Mai Khao
  • JW Marriott Phuket Resort & Spa Resort
  • JW Marriott Phuket Resort & Spa Mai Khao
  • JW Marriott Phuket Resort & Spa Resort Mai Khao

You should know

  • JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.