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"The room was fine except we requested a blanket and never got it. The TV would blare every time we turned it on. We found fake eyelashes on the coun ... " More

By a verified traveler on Wed 19 Feb 2020

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Hotel Description

Hotel near Mesa Arts Center in Mesa

In suburbs

Within 2 miles (3 km) of this Mesa hotel, you'll find Mesa Community College and Rose Garden at Mesa Community College. Mesa Arts Center and Golfland Sunsplash are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, LCD TVs

The 65 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with cable channels, and other amenities include refrigerators and microwaves.

Room, 1 King Bed, Accessible, Non Smoking (Hear, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Dec 8 - Dec 9

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mk Hotels Mesa ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mk Hotels Mesa

Everyone (6) Couples (4) Family (5)
1 out of 5
Absolutely horrifying! Lobby is bit at all like the pictures except the carpet which is now grossly dirty. Staff was not helpful except to take my cc. Hallway was filthy, elevator was worse. Got to the room and window had what can only be a bullet hole and matching in the wall. Something smeared all over the bed and looked like someone had been laying in it. Do not stay here. Horrible horrible horrible!!

Posted by , from Hermiston on Nov 28, 2021

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Comment from Hotel Management

Nov 30, 2021 by Manager

Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.

3 out of 5
The room was fine except we requested a blanket and never got it. The TV would blare every time we turned it on. We found fake eyelashes on the counter. The bathtub wasn't the cleanest. The water in the faucet would only turn on to medium or warm in the sink, no cold would come out. Our room wasn't tidied the second day we were there. We weren't furnished with coffee when we ran out.

Posted by on Feb 19, 2020

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4 out of 5
Nicer than we expected for a budget price. Nice area with many amenities near by.

Posted by on Dec 20, 2019

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2 out of 5
Would not allow husband to check in when he got there 3 hours ahead.of me, even though i called and confirmed that he was the other guest in the room and i was still 3 hrs away. Sink stayed clogged the entire stay. Staff was rude to husband after he asked for toilet paper cause we ran out. Also we could hear lobby conversations all night from our room.

Posted by on Dec 8, 2019

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5 out of 5
When you opened the door to the room It smelled musty. That was my only downside. Our stay was great and breakfast was good. I thought the pool was heated but it was too cold to swim in.

Posted by on Nov 20, 2019

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4 out of 5

Posted by on Nov 7, 2019

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4 out of 5
I liked the small heated pool and hot tub. Loved the Keurig, fridge, and microwave. Plenty of towels and lots of room. I wanted so badly to say this would all be wonderful, especially at the killer deal. However, there was mold and mildew all over the ceiling in the bathroom. I took a picture. This should never be okay.

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 1, 2019 by Manager

On behalf of our entire staff thank you for staying with us and for rating your stay.

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

3 out of 5
The towels were hung back up to look like they were clean but were not the microwave didn't work and the outlets would not hold the plugs in place so you couldn't use them The shower curtain rod was not holding the curtain in place

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 16, 2019 by Manager

It means so much to have earned your business. We appreciate the feedback regarding our outlets and towels. Guest comments such as yours help us to continuously improve. Thank you for your business.

Property Features

Mk Hotels Mesa offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You'll find a business center on site. Public spaces have free WiFi and wired Internet. The business-friendly Mk Hotels Mesa also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Mesa hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 1996
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mk Hotels Mesa offers 65 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Mesa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2014.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cleaning deposit: USD 200.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in. Resort fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Fairfield Inn Marriott Phoenix/Mesa
  • Fairfield Inn Marriott Phoenix/Mesa Hotel Mesa
  • Fairfield Inn Phoenix/Mesa
  • Fairfield Inn Marriott Phoenix/Mesa Hotel
  • Fairfield Inn Marriott Phoenix/Mesa Mesa
  • GreenTree Inn Mesa
  • GreenTree Mesa
  • Mk Hotels Mesa Mesa
  • Mk Hotels Mesa Hotel
  • Mk Hotels Mesa Hotel Mesa
  • GreenTree Inn Suites Mesa

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.