10/10 Excellent
Judy K.
Oct 25, 2023
Liked: Cleanliness
Everything was great once we figured out check-in
I notified team that I was on a tight timeframe for check in due to evening plans, asked if I could check in an hour early, told if possible it would be $25, already paying significant fees so declined. Then I did not receive check-in information. No number given to call so had to wait for electronic message which delayed check-in. They said my renters agreement wasn't signed, I never received one. Had to wait for that to be sent/processed. Why didn't they notice this/notify me earlier? House is beautiful and clean with basic supplies. Access to the paddle boat was a plus but it was dirty and I had to clean. Nice pool and hot tub within walking distance. I texted the phone number in the welcome packet where they requested feedback and never heard back. Not a 5 star experience, but it all worked out and we were happy with the accommodations.
Judy K.
Stayed 4 nights in Oct 2023