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4.2 out of 5

"Be sure to bring your own map. This hotel cant tell you where anything is located. " More

By a verified traveler on Sun 25 Jul 2021

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Hotel Description

3-star hotel in South Scottsdale

Heart of Scottsdale

Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Waterfront. Scottsdale Center for the Performing Arts and Scottsdale Museum of Contemporary Art are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free continental breakfast each morning.

Free WiFi, comfy beds

The 126 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, MP3 docks, and plasma TVs with satellite channels.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room Oct 31 - Nov 1

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Scottsdale/Old Town ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Scottsdale/Old Town

Everyone (6) Couples (4) Family (6)
3 out of 5
Be sure to bring your own map. This hotel cant tell you where anything is located.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 27, 2021 by Customer Service

We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

5 out of 5
Clean rooms. Friendly staff.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Customer Service

Thank you for the outstanding review! We're delighted your experience at Hyatt Place Scottsdale/Old Town was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

3 out of 5
Luxury: It is NOT. Equal to a normal Holiday Inn Staff: Very Good Clean: Yes but, probably not the Carpet! Stains are visible. Noisy: OH Yea! The AC unit is on high decibel and when it shuts down room becomes an Oven! If that’s not bad enough then the Night Club patrons next door will wake you up with their Drag Racing and Burn Outs in the parking lot. Breakfast: Continental ( watch the Key and Peele skid to understand). Convenient: Not Sure, everywhere we went with Uber ranged $30-$50. Pool: Did not use. Would I stay here Again? Not if I can find a quitter hotel( mainly the AC noise).

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 9, 2021 by Customer Service

We appreciate your feedback. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.

5 out of 5
Staff was very friendly and helpful

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 5, 2021 by Customer Service

Thanks for the amazing review! It's excellent your time at Hyatt Place Scottsdale/Old Town was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!

4 out of 5

Posted by on May 12, 2021

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Comment from Hotel Management

May 22, 2021 by Customer Service

Thank you for the 4-star rating! It's great your time at Hyatt Place Scottsdale/Old Town was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!

4 out of 5

Posted by on May 7, 2021

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Comment from Hotel Management

May 17, 2021 by Customer Service

Thanks for the 4/5 rating! We're thrilled you enjoyed your time at Hyatt Place Scottsdale/Old Town so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

3 out of 5
You didn’t have daily housekeeping and I didn’t like to be charged for parking when I’m a guest at the property. Most likely this the last time I stay there

Posted by on May 3, 2021

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Comment from Hotel Management

May 5, 2021 by Customer Service

Thank you for sharing your feedback. We're very disappointed to hear you're dissatisfied with your stay. Providing our guests with a great experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to provide you with the quality experience​ we pride ourselves in providing. Thank you again for taking the time to share your feedback.

4 out of 5
It was ok considering

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 7, 2021 by Customer Service

Thank you for the 4-star rating! It's great your time at Hyatt Place Scottsdale/Old Town was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!

2 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Customer Service

Thank you for sharing your feedback. It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

4 out of 5
Thr staff was great! the hotel was nice and at a great location next to lots of activities. We had an issue getting the temperature right in our room. The room wwas clean but the shower could use a little Clorax for teh dark spots.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 16, 2021 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay at Hyatt Place Scottsdale/Old Town! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

About the Hyatt Place Scottsdale/Old Town

Location 7300 E 3rd Ave, Scottsdale, AZ 85251

Property Features

Hyatt Place Scottsdale/Old Town offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Scottsdale/Old Town. Parking is available for a fee. This 3-star Scottsdale hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Scottsdale/Old Town offers 126 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hyatt Place Scottsdale/Old Town has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75.00 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Scottsdale/Old Town
  • Hyatt Place Scottsdale/Old Town
  • Hyatt Place Scottsdale/Old Town Hotel Scottsdale
  • Hyatt Place Scottsdale/Old Town Hotel
  • Hyatt Place Scottsdale/Old Town Hotel Scottsdale
  • Hyatt Place Scottsdale/Old Town Hotel
  • Hyatt Place Scottsdale/Old Town Scottsdale
  • Hotel Hyatt Place Scottsdale/Old Town Scottsdale
  • Scottsdale Hyatt Place Scottsdale/Old Town Hotel
  • Hotel Hyatt Place Scottsdale/Old Town
  • Hyatt Scottsdale Old Town
  • Hyatt Scottsdale Old Town
  • Hyatt Place Scottsdale/Old Town Hotel
  • Hyatt Place Scottsdale/Old Town Scottsdale
  • Hyatt Place Scottsdale/Old Town Hotel Scottsdale

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.