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Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

2.5-star property
5285 E Baseline Rd, Gilbert, AZ 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 9 Travelocity Reviews

"I stay here for all my trips to Mesa. Great hotel in a perfect location. " More

By a verified traveler on Wed 07 Jul 2021

Points Of Interest

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Hotel Description

Gilbert guestrooms with free WiFi

Near the airport

Stay at this Gilbert hotel and you'll be within half a mile (1 km) of Abrazo Mesa Hospital and 2 miles (3 km) of A.T. Still University. Superstition Springs Golf Club and Riparian Preserve at Water Ranch are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Sep 26 - Sep 27

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

Everyone (2) Couples (2) Family (7)
5 out of 5
I stay here for all my trips to Mesa. Great hotel in a perfect location.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by HIEX Phoenix/Gilbert

Hello, Thank you so much for your 5/5 rating! We are so happy to hear that not only are you a frequent guest, but that you enjoyed another great stay with us. We look forward to your next visit!

5 out of 5
Clean, quiet, nice staff.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 13, 2021 by HIEX Phoenix/Gilbert

Hello, Thank you so much for taking the time to tell us about your recent stay! We are so happy to hear that you enjoyed your experience at our property, especially because of our cleanliness, quiet rooms, and friendly staff. We do hope we have another opportunity to serve you again in the future.

5 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 2, 2021 by HIEX Phoenix/Gilbert

Hello, Thank you so much for your high rating! We hope that everything was to your satisfaction during your recent stay with us, and we welcome you back!

5 out of 5
Property was well kept and very clean. Would definitely stay here again as it is very close to Mesa Gateway.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 14, 2021 by HIEX Phoenix/Gilbert

Hello, Thank you for your high rating! We are so happy to hear that you enjoyed your recent stay with us, especially because of our clean property and our ideal location near Mesa Gateway Airport. We do hope we see you back!

1 out of 5
The chair in our room had white splashes of gross on it when we checked in. It was late, so we informed the front desk the next morning. When we returned that evening, our door had malfunctioned. We couldn’t get in our room. The front desk girl was amazingly helpful, used a coat hanger to get us in. Our room had not been cleaned at all. We switched rooms, the next room smelled musty. We had to wiggle the connections to get the TV to work. When I checked out & the guy asked how my stay was, I said it one one of the worst stays ever. He said he was sorry to hear that & proceeded to bill me with no further concern.

Posted by on Nov 11, 2019

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5 out of 5
I like just about everything except that we thought that they had TV channel FS1. It turned out to be TLC. We had to watch the Women's World Cup in Spanish. My Spanish is much better now.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 9, 2019 by Brian

Thank you for taking your time to tell us about your stay at Holiday Inn Express & Suites Phoenix/East Gilbert. Your feedback is very valuable to and helps us to improve the guest experience. We're glad to see you found your stay wonderful and was able to brush up on your Spanish. We hope to have the opportunity to be of service to you again in the future! Thank you for choosing Holiday Inn Express & Suites Phoenix/East Gilbert.

5 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by MicahR

Thank you Anonymous for your review! We are thrilled to see such high marks regarding your stay with us! Did you know that we have a Stay & Play Golf package when you book a room you'll receive a 25% OFF greens fee at the #1 Executive Golf Course in Arizona. Next time you stay with us book your golf package! We hope to see you again soon!

5 out of 5
I wasn't aware of the vending area until the day we left, not saying that the check in clerk didn't tell me as I could have forgotten. clean, friendly staff, decent breakfast.

Posted by , from Broomfield, CO on Apr 14, 2019

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Comment from Hotel Management

Apr 25, 2019 by MicahR

Thank you JohnWeaver for your review and mentioning that our hotel is clean and friendly! Our team is thrilled to hear such good feedback! Did you know that our Pantry is open 24/7 and it is stocked with many goodies. Next time you stay with us check out the Haagen Dazs ice cream.

5 out of 5
Nice, new property. Staff was helpful and friendly. Breakfast was served late.

Posted by on Feb 24, 2019

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About the Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel

Location 5285 E Baseline Rd, Gilbert, AZ 85234

Property Features

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. You'll have access to the outdoor pool at a partner property. This Gilbert hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Phoenix East - Gilbert, an IHG Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Gilbert East Mesa Hotel
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You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.