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Hilton Phoenix Chandler

3.5-star property
2929 West Frye Road, Chandler, AZ 1-855-201-7819
3.9 out of 5
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See all 10 travelocity Reviews

"I booked this hotel for the accomodations however the lobby bar/restaurant was never opened during my stay and there was no hot breakfast available as ... " More

By a verified traveler on Tue 06 Apr 2021

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Chandler hotel

Close to airport

You'll find Chandler Fashion Center and Crayola Experience within a 15-minute walk of this Chandler hotel. Chandler Museum and Chandler Regional Medical Center are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free WiFi. Self parking, a 24-hour business center, and express check-out are also offered.

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Apr 9 - Apr 10

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Suite, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Phoenix Chandler ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Phoenix Chandler

Everyone (6) Couples (1) Family (1)
2 out of 5
It was fine except I wanted a hot tub and a workout center and specifically picked the hotel based on those two amenities and they were both closed for renovation. I could have gone to Hilton Garden up the 101 had I been told they were renovating!!

Posted by on Oct 31, 2022

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4 out of 5

Posted by on Nov 22, 2021

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5 out of 5
Quiet and clean

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Lauren - Director of Operations

Thank you for taking the time to give us valuable feedback. I appreciate your kind comments about the property. We look forward to welcoming you back again soon.

3 out of 5
I booked this hotel for the accomodations however the lobby bar/restaurant was never opened during my stay and there was no hot breakfast available as advertised. The beds were very uncomfortable leaving myself and my party of 25 with daily back and neck pain. The location was very good and thankfully amenities were within close proximity. The staff were very professional courteous and accommodating during my stay.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 7, 2021 by General Manager

Thank you for staying at our hotel. We are pleased to know you liked our associates and enjoyed our ideal location, but we regret the discomfort you had with the mattress. Your comments have been shared appropriately to improve our guest experience. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Also, we regret your disappointment with our breakfast. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Bill Taylor General Manager

5 out of 5

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 16, 2021 by Lauren - Operations Manager

Thank you for taking the time to give us valuable feedback. We hope to welcome you back again soon.

5 out of 5

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 29, 2021 by General Manager

We appreciate you taking the time to leave your five-star rating regarding your recent visit to Hilton Phoenix Chandler. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to serve you again in the future. Sincerely, Bill Taylor General Manager

5 out of 5
We liked the cleanliness of the room and hotel. Bed and pillows we’re very very comfortable. We Liked the option of a bar and Resturant in hotel. Only complaint I have is no sleep timer on TV or channel list in room for easy reference. Charged too much for in room water too.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 20, 2019 by General Manager

Thank you for staying at Hilton Phoenix Chandler. We are delighted to read how much you liked your well-maintained room and that you slept well on our comfortable beds. However, we regret not meeting some of your expectations. We appreciate your kind review and hope you will be back to see us again soon. Sincerely, Bill Taylor, General Manager

5 out of 5

Nice and clean hotel

Clean and quiet. Friendly staff. Great location close to shopping.

Posted by , from bellingham wa on Dec 27, 2017

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Comment from Hotel Management

Dec 28, 2017 by Bill

Corinn, Thank you for the great review. Glad to see that you enjoyed your stay. Hope to see you again soon! Bill Taylor General Manager

4 out of 5

Staff is always friendly and willing to help

Pros: The friendly staff
Cons: I had higher standards of cleanliness in the rooms - especially the bathroom.
Location: There is a mall in walking distance and a lot of restaurants and shops. Sidewalks surround so places are walkable.
No matter what time of morning or night the staff is extremely friendly and willing to help. The rooms are kept relatively clean for such an expensive establishment.

Posted by , from Columbus, OH on Mar 24, 2015

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1 out of 5

Worst corporate event ever.

Their corporate events liaison is petty, rude, and arrogant. The room and service were terrible. From the cockroaches to the absence of garbage cans, the place was dirty. The price was misquoted as low, and was in fact ridiculously high. We typically get two full days of space for what we paid for a couple hours at the Phoenix-Chandler Hilton. We got taken, and now you can avoid it by booking your corporate events somewhere else. There are plenty of better options.

Posted by on May 11, 2010

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About the Hilton Phoenix Chandler

Location 2929 West Frye Road, Chandler, AZ 85224

Property Features

Hilton Phoenix Chandler offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 17000 square feet (1530 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at Hilton Phoenix Chandler. Parking is available for a fee.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 17000 sq ft of conference space
  • 1530 sq m of conference space
  • Built in 2009
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Chandler Fashion Center Transit Center (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Phoenix Chandler offers 197 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Chandler hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Phoenix Chandler has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15–30 for adults, and USD 15–30 for children
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chandler Phoenix
  • Hilton Hotel Chandler Phoenix
  • Hilton Phoenix Chandler
  • Hilton Phoenix Chandler Hotel
  • Hilton Phoenix Chandler Hotel Chandler
  • Hilton Phoenix Chandler Hotel
  • Hilton Phoenix Chandler Chandler
  • Hilton Phoenix Chandler Hotel Chandler

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.