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DoubleTree by Hilton Hotel Phoenix - Gilbert

4-star property
1800 S Santan Village Pkwy, Gilbert, AZ 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 17 Travelocity Reviews

"Restaurant has great food, staff always polite. " More

By a verified traveler on Tue 10 Aug 2021

Points Of Interest

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Hotel Description

4-star Art Deco hotel near SanTan Village

City center retreat

Stay at this Gilbert hotel and you'll be within 2 miles (3 km) of SanTan Village and 9 miles (15 km) of San Marcos Golf Course. Superstition Springs Center is within 9 miles (15 km) and Golfland Sunsplash is within 12 miles (20 km).

2 outdoor pools

This Art Deco hotel features 2 outdoor pools, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 121 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, MP3 docks, and room service are also available.

Two queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Oct 17 - Oct 18

Junior Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior suite king

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed (Parlor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Phoenix - Gilbert ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Phoenix - Gilbert

Everyone (10) Couples (1) Family (4)
5 out of 5
Restaurant has great food, staff always polite.

Posted by on Aug 10, 2021

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4 out of 5

Posted by on Apr 12, 2021

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5 out of 5

Posted by on Sep 20, 2020

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5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Oct 2, 2019 by Wade Rutter

Thank you for the fantastic review! We'd love to have you stay with us again. Take care!

4 out of 5
Very nice and comfortable ! Staff friendly and helpful

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 12, 2019 by Wade R.

That is very kind of you to say. We love our guests here and want nothing more than for them to enjoy their experience with us! Come back soon!

5 out of 5
Gym equipment was broken, TV wasn’t working in the gym or in my room.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 1, 2019 by Wade Rutter

I am glad to see that, as a whole, you enjoyed your stay with us. I do apologize about the gym situation. I will have my maintenance team take a look at that right away. I know we had at least one part replaced already. I do hope we will get to see you again!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 27, 2019 by Wade Rutter

Thank you for this score! We always love getting such positive reviews! Hope to see you again!

5 out of 5
All was fine. Location was great and the staff and room was excellent. Would recommend.

Posted by , from San Dimas, CA on Apr 23, 2019

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Comment from Hotel Management

May 2, 2019 by Wade Rutter

We really appreciate your positive feedback regarding your stay with us. We do our best to make this a friendly and comfortable property. Take care!

5 out of 5
Nice hotel close to city But not to noise close to nice restaurant

Posted by , from Gilbert us on Jan 14, 2019

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Comment from Hotel Management

Jan 16, 2019 by ChrisRac

Hi gumaro, Thank you for your review! We're excited to hear that you enjoyed your stay while being able to take advantage of our location. We look forward to being at your service again soon! Regards, Chris Racanelli General Manager

5 out of 5

a joy

After being on the road for a couple of weeks, this day was a treasure. The staff was great, the amenities were great, and we enjoyed our experience.

Posted by on Jan 20, 2016

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About the DoubleTree by Hilton Hotel Phoenix - Gilbert

Location 1800 S Santan Village Pkwy, Gilbert, AZ 85295

Property Features

As a guest of DoubleTree by Hilton Hotel Phoenix - Gilbert, you'll find 2 outdoor swimming pools, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Hotel Phoenix - Gilbert also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Gilbert hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Phoenix - Gilbert offers 121 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Brocks - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 0
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 15.00 for adults, USD 4.95 and USD 4.99 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Phoenix Gilbert
  • DoubleTree Hilton Phoenix Gilbert
  • DoubleTree by Hilton Hotel Phoenix Gilbert
  • DoubleTree Hilton Phoenix Gil
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Hotel
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Gilbert
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Hotel Gilbert

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.