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DoubleTree by Hilton Hotel Phoenix - Gilbert

3.5-star property
1800 S Santan Village Pkwy, Gilbert, AZ 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 14 Travelocity Reviews

"After being on the road for a couple of weeks, this day was a treasure. The staff was great, the amenities were great, and we enjoyed our experience. " More

By a verified traveler on Wed 20 Jan 2016

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel perfect for exploring Gilbert

Heart of Gilbert

Within 2 miles (3 km) of this Gilbert hotel, you'll find SanTan Village and AZ Ice. SanTan Village Marketplace and Mercy Gilbert Medical Center are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport drop-off. Enjoy the outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 121 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, MP3 docks, and room service are also available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Oct 28 - Oct 29

Junior Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior suite king

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofabed (Parlor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Phoenix - Gilbert ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Phoenix - Gilbert

Everyone (8) Family (3)
5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Oct 2, 2019 by Wade Rutter

Thank you for the fantastic review! We'd love to have you stay with us again. Take care!

4 out of 5
Very nice and comfortable ! Staff friendly and helpful

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 12, 2019 by Wade R.

That is very kind of you to say. We love our guests here and want nothing more than for them to enjoy their experience with us! Come back soon!

5 out of 5
Gym equipment was broken, TV wasn’t working in the gym or in my room.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 1, 2019 by Wade Rutter

I am glad to see that, as a whole, you enjoyed your stay with us. I do apologize about the gym situation. I will have my maintenance team take a look at that right away. I know we had at least one part replaced already. I do hope we will get to see you again!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 27, 2019 by Wade Rutter

Thank you for this score! We always love getting such positive reviews! Hope to see you again!

5 out of 5
All was fine. Location was great and the staff and room was excellent. Would recommend.

Posted by , from San Dimas, CA on Apr 23, 2019

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Comment from Hotel Management

May 2, 2019 by Wade Rutter

We really appreciate your positive feedback regarding your stay with us. We do our best to make this a friendly and comfortable property. Take care!

5 out of 5
Nice hotel close to city But not to noise close to nice restaurant

Posted by , from Gilbert us on Jan 14, 2019

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Comment from Hotel Management

Jan 16, 2019 by ChrisRac

Hi gumaro, Thank you for your review! We're excited to hear that you enjoyed your stay while being able to take advantage of our location. We look forward to being at your service again soon! Regards, Chris Racanelli General Manager

5 out of 5

a joy

After being on the road for a couple of weeks, this day was a treasure. The staff was great, the amenities were great, and we enjoyed our experience.

Posted by on Jan 20, 2016

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4 out of 5

Bed way too soft

Pros: Hot tub, location, sizable room, cleanliness, friendly and competent staff.
Cons: Beds- way too soft and unsupportive.
Everything is fine to great except the bed turns into a pit if you lay down. It dips deeply in the middle. Tip: put a pillow under yourself to fill it and be able to sleep with your body straight. Oh, and no counter space in the bathroom, just a sink. Breakfast is good but not included. Find a nearby hotel with beds you can rest in at night.

Posted by , from Denver, CO on Jan 2, 2016

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3 out of 5

Good Location for Gilbert/Chandler/Queens Creek

Pros: Location
Cons: Cleanliness in the corners and baths and behind beds More parking
Hotel was tastefully decorated, appointed, and landscaped. Our Jr. Suite was very very roomy & comfortable . . The hotel was nicely decorated for the holidays ..cheerful & inviting upon entry. The rooms however were only moderately clean and one of the queen beds was worn at the edge making it uncomfortable. The breakfast service was not anything out of the oridinary but the food was ok & service for orders good. Staff overall was helpful & responsive except for one evening when they were catering and hosting a wedding & there was no parking available; very limited parking to begin with. I went into the front desk & there were no solutions offered this past Monday except to park in a dark vacant "dirt lot" and walk my belongings back to the hotel..Sorry. If I am a paying guest I do expect to have somewhere to park. If the facility cannot handle a full house and a wedding at the same time perhaps they move guests to and from with a van? Not a good way to end a long day.

Posted by on Dec 9, 2015

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4 out of 5

Nice hotel. Great location.

We had a good experience. I would have preferred a room on a lower floor but other than that it was great!

Posted by on Aug 4, 2015

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About the DoubleTree by Hilton Hotel Phoenix - Gilbert

Location 1800 S Santan Village Pkwy, Gilbert, AZ 85295

Property Features

DoubleTree by Hilton Hotel Phoenix - Gilbert offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, spa services, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Phoenix - Gilbert. An area shuttle within 6 mi and a shuttle from the hotel to the airport (available 24 hours) are free. Free self parking is available. This Art Deco Gilbert hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (38.9 km / 24.2 mi)
  • Property shuttles: Free airport drop-off, area shuttle within 6 mi, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Phoenix - Gilbert offers 121 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

DoubleTree by Hilton Hotel Phoenix - Gilbert has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

SanTan Salon/Day Spa has massage/treatment rooms. Services include facials and body treatments.

Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Minimum guest age is 18
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Phoenix Gilbert
  • DoubleTree Hilton Phoenix Gilbert
  • DoubleTree by Hilton Hotel Phoenix Gilbert
  • DoubleTree Hilton Phoenix Gil
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Hotel
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Gilbert
  • DoubleTree by Hilton Hotel Phoenix - Gilbert Hotel Gilbert

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.