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4.7 out of 5

"The check in was very pleasant and professional. The two ladies seemed to be satisfied employees " More

By a verified traveler on Tue 31 Dec 2019

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Hotel Description

Hotel near Columbus Georgia Convention & Trade Center in Phenix City

In Phenix City

You'll find Columbus Georgia Convention & Trade Center and Coca-Cola Space Science Center within 3 miles (5 km) of this hotel. Columbus Civic Center and South Commons Sports Complex are also within 3 miles (5 km).

Renovated in 2017

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Feb 1 - Feb 2

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Everyone (6) Family (1)
5 out of 5

Posted by on Apr 2, 2021

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5 out of 5
The check in was very pleasant and professional. The two ladies seemed to be satisfied employees

Posted by on Dec 31, 2019

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5 out of 5

Fort Benning Family Weekend

The room was clean, and the beds were comfortable. The staff was helpful and friendly. The breakfast was good, too. It's on a service road that has several fast food places on it. Even though the hotel is in Alabama, it's on Eastern Time, just as Fort Benning is, which was helpful. We plan to come back here for Fort Benning graduation.

Posted by , from Arkansas on Jul 31, 2018

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4 out of 5

My stay

Staff was very friendly. The hotel is remodelingand this did not bother us in any way. Room was clean. I will stay here again if in the area!

Posted by on Dec 12, 2016

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4 out of 5

Great place to stay

Pros: This hotel is well-maintained and comfortable for the price. Plus it was only about 15 min from Columbus, Ft Benning
Cons: There is Not a lot to dislike about this hotel. It appears well kept inside and out and the staff was friendly and helpful.
Location: River Walk, Shopping, Ft Benning, Columbus State University

Posted by , from McDonough, Ga on Oct 9, 2016

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Comment from Hotel Management

Oct 11, 2016 by Tomika

Thank you for making us your home away from home. We are happy to know that you enjoyed our convenient location. The River Walk and white water rafting are both great attractions to enjoy. It is our pleasure to serve you. We look forward to your next visit. Sincerely, Tomika, General Manager

4 out of 5

Nice hotel. Bad breakfast.

Pros: Friendly staff.
Cons: Breakfast was cold. Orange juice had a slight tint of yellow in it. Over all it was terrible
Room was good except for broken lamp shade. Pool restroom and dinning room restroom were a mess.

Posted by on Oct 24, 2015

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Comment from Hotel Management

Nov 14, 2015 by Katie Griffin

Thank you for giving us a detailed review about your stay. By giving our hotel team detailed information we are able to fix these issues immediately and work to show our guests how much their feedback means to us! We are happy to read that our team proved to be friendly and the guest room overall was good. Sincerely, Katie Griffin General Manager

5 out of 5

CR

Staff was very friendly. We were down from VT visiting relatives. Didn't spend much time in the room.

Posted by on Mar 24, 2015

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5 out of 5

Great Bed & Breakfast

Glad we stayed here. There are a lot of options when coming to this area. We will be back. Hotel was clean, compared to other hotels that we have stayed at before this stay in Phenix City.

Posted by , from Las Cruces, NM on Sep 29, 2013

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5 out of 5

Very clean and staff always pleasant and helpful.

All aspects of the hotel, from the room to breakfast was very satisfactory. The pool was fairly small but clean. This hotel is a short, easy commute to Fort Benning; if traveling to Fort Benning I would recommend this hotel.

Posted by , from Maine on Jul 5, 2013

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4 out of 5

Clean, quiet, friendly staff

Staying in town to visit my son who was finishing basic training. This was a good location. Good pool. Friendly and helpful staff.

Posted by , from Portland, OR on Jun 21, 2013

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About the Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Location 1702 Us 280 Byp, Phenix City, AL 36867

Property Features

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel. Free self parking is available. A complete renovation of Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel was completed in March 2017. This Phenix City hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Built in 2008
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers 82 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Phenix City Columbus
  • Holiday Inn Express Phenix City Columbus
  • Holiday Inn Express Hotel Columbus
  • Holiday Inn Express Hotel Suites Phenix City Columbus
  • Express Phenix City Columbus
  • Holiday Inn Express Hotel Suites Phenix City Columbus

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.