For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Stayed overnight due to evacuation for Hurricane Matthew. Courtney at the front desk was wonderful. I booked through Travelocity, which had a mistake
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Stay at this Opelika hotel and you'll be within 16 miles (25 km) of Moore's Mill Golf Club and Auburn University. Donald E. Davis Arboretum and Jordan-Hare Stadium are within 16 miles (25 km).
Free perks
A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Guests will appreciate freebies like buffet breakfast and free self parking.
Free WiFi, comfy beds
Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.
Quality Inn Opelika - Auburn ratings based on 7 Verified Reviews
Review Summary
2.0
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Quality Inn Opelika - Auburn
Everyone (5)Family (1)
2 out of 5
Friendly staff, No breakfast,No pool,Funky stuff on comforters,Just plain nasty.
Posted by Linda on Oct 11, 2021
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Comment from Hotel Management
Oct 13, 2021
by Hotel Manager
Dear Guest,
Thanks for your comments. I regret that we couldn't completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.
Sincerely,
Hotel Manager
1 out of 5
So not stay in this hotel! It was horribly run down and Quality should be embarrassed to have their name on it. The staff was wonderful but in our room we had stained furniture, a massive dead cockroach, stains in the bathtub, someone else’s dirty, used soap and a pocket knife on the bathroom counter.
Posted by Dave on Sep 30, 2019
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Comment from Hotel Management
Oct 3, 2019
by Hotel Manager
Dear Guest
Thanks for the stay at our hotel. I am so glad that you found the staff was helpful and friendly. We are sorry for our room was not clean and didn't provide you the amenities deserved. We apologize for the issues you encountered and ensure this is corrected. You can expect a better experience next time. We hope you will consider staying with us again.
Sincerely
Hotel Manager
2 out of 5
Old Gym feel
Pros:It was a place to rest after driving 15 hours.
Cons:Lighting
Paint
New Carpeting
Plumbing maintenance
Grounds care/keep up
Location:We didn't stay, up early the next morning and back on the road
The reception is an indication of the hotel state - cold & uninviting, first indication was bathrooms in lobby, dingy, cold, not very well lit, leaking toilet/plumbing issues.... the only solace was we had been driving for 15 hours and so were thankful to arrive/rest. My initial instinct was to check the bed for bugs; a plus was room was OK, sheets were clean, wouldn't want to walk bare foot or even bare socks for that matter. The gym/workout area is a joke. Of the 13 in our party only a few were able to have eggs for breakfast, we heard Staff complaining about someone who called in, 1 person was attempting to work front desk and refill breakfast station at the same time - would not want to stay here if it wasn't already booked, I went along with the group's pre-booked plans. We opted to park our rental cargo van closest to office even if it meant walking a further distance for safety reasons.
Posted by Julie , from San Antonio, TX on Dec 28, 2017
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Comment from Hotel Management
Jan 1, 2018
by webmaster
Dear Guest, Thanks for posting your reviews. We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. We'd like to discuss more about the situation and make things right. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely,Hotel Manager
4 out of 5
Stayed overnight due to evacuation for Hurricane Matthew. Courtney at the front desk was wonderful. I booked through Travelocity, which had a mistake on the web page. The hotel accepts pets with a $20 per night fee. No where on Travelocity's page did it say anything about the fee. Other than that, I'd stay again if I had too.
Posted by a verified traveler on Oct 11, 2016
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2 out of 5
Our original room had two lamps that did not work. We were moved to another room. The desk lamp was broken. The phone would not work. We had one bath towel for two people. We will not stay at this location again.
Posted by Gus, from Georgia on May 7, 2016
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2 out of 5
Just bad. Enough said
Pros:Nothing
Cons:Everything
Room1 had not been cleaned. Tried again, no A/C, no frig, no mwave in that room. Tried again, no mwave or fridge in there. We left.
Posted by Vee, from Birmingham, AL on Jul 15, 2015
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1 out of 5
Warning...Dont stay here
I made two reservations, one for one room and another for two rooms. Upon arival I was told that I only had two rooms. I produced the copies of the reservations with reservation confirmation numbers to the clerk proving I had three rooms reserved. She told me I had only two rooms. The hotel was not full. (By the way, a reserved room cost $* anybody who walked in off the street with no reservation was only charged $*, When I asked the clerk why I paid more than the guy next to me she said reservations cost more). I was given keys to three rooms and charged the * rate for each room. Upon checking out the next day the clerk asked me for my 4th room key. I told her that I only had three rooms! Instead of being able to find the reservation with the confirmation number the previous nights clerk simply gave me a room in place of my reservation. I explained all of this to the clerk. I had made a reservation for three rooms, I used three rooms, I paid for three rooms. Yes, today I was charged on my Visa the cost of the 4th room. I now have to fight with them and try to make them understand their mistake for the third time now...
The rooms were lacking in maintance. The shower head leaked more water than it sprayed, the toilets ran, the iron was missing, The carpet was stained. In short your better off sleeping in your car. This hotel needs some maintenance that is not being done.
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
There's a restaurant on site. Free breakfast is available. Public spaces have free WiFi. There are 2 meeting rooms available. A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Quality Inn Opelika - Auburn. Free self parking is available. Smoking is allowed in designated areas at this Opelika hotel.
118 guestrooms or units
Buffet breakfast (free)
Dining venue
Conference center
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
BBQ grill(s)
Television in lobby
ATM
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Quality Inn Opelika - Auburn offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Pillowtop beds
Television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast.
Quality Inn Opelika - Auburn has a restaurant on site.
Nearby Activities
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
No elevator (single level property)
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 20 per pet, per stay
Only dogs and cats are allowed
Maximum 2 per room
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 20 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quality Inn Opelika
Quality Opelika
Opelika Quality Inn
Quality Opelika Auburn Opelika
Quality Inn Auburn I 85 at US 280
Quality Inn Opelika - Auburn Hotel
Quality Inn Opelika - Auburn Opelika
Quality Inn Opelika - Auburn Hotel Opelika
You should know
The seasonal pool will open in May and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
This hotel offers free self parking.
Quality Inn Opelika - Auburn is 74.2 mi (75-min drive) away from the Montgomery Regional Airport (MGM) airport, the closest popular airport to the property.
Quality Inn Opelika - Auburn features a seasonal outdoor pool.
There are no spa services available at this hotel.
Yes, Quality Inn Opelika - Auburn offers free breakfast.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Quality Inn Opelika - Auburn.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
