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4.7 out of 5

"Hotel was as nice as it was two years ago when I stayed there. I had requested that the shower soap be filled in my room. it was empty. I thought as ... " More

By a verified traveler on Mon 22 Mar 2021

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Hotel Description

Enjoy free breakfast at this Pensacola hotel

In Pensacola

Within 2 miles (3 km) of this Pensacola hotel, you'll find Pensacola Big Game Fishing Club and Warrington Village Shopping Center. Pensacola Village Shopping Center and Veterans Memorial Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 18 - Dec 19

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel

Everyone (6) Couples (1) Family (4)
4 out of 5

Posted by on Sep 8, 2022

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4 out of 5
Hotel was as nice as it was two years ago when I stayed there. I had requested that the shower soap be filled in my room. it was empty. I thought as they would be coming to fill the soap I would tie up the trash and put my dirty towels on the floor in front of the door in the bathroom so they could take them when they came. I returned to my room later to find the soap filled and the towels and trash still on the floor. They would have had to step over them to get to the tub. I also had to ask for the towels to be replaced. Other than those issues, probably COVID related, my stay was great.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 23, 2021 by Front desk team

Thank you for your feedback. We take all complaints seriously and we will follow up with our housekeeping staff about your concern. Thank you for staying with us. We hope to see you again in the future.

4 out of 5
My stay was great as always. I lost my jacket in route to my room. The staff found it and returned to me.

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 3, 2021 by Front Desk Team

I would like to take this opportunity to thank you for choosing to stay with us and glad to know that you loved your stay. We hope to see you again soon at the Holiday Inn Express Pensacola West - Navy Base

5 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Aug 1, 2020 by Front desk team

Thank you for staying with us.

5 out of 5
Really nothing unique, all of the incomplete renovation...

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 14, 2019 by Nicole

Thanks for your review.

4 out of 5
It was close and convenient to everything we needed to get to.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 15, 2019 by Nicole

Thank you for your review.

4 out of 5
The internet was very slow and disconnected often. Additionally the water temperature was rather cold even when turned all the way to hot. Overall a pleasing stay though.

Posted by on Sep 4, 2018

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Comment from Hotel Management

Sep 6, 2018 by Gabrielle

Thanks Anonymous for your review. We will definitely check on the WiFi as we have upgraded it recently and it works wonderfully. We look forward to seeing you next time.

5 out of 5
Beds were comfortable. The place smelled so good! Clean. Cleaned our room and gave us plenty of towels. Loved the place.

Posted by on Jul 25, 2017

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Comment from Hotel Management

Aug 1, 2017 by Rachel A.

Thank you for your review! We are so pleased that you enjoyed your stay with us and we hope you will choose us again for future Pensacola visits!

5 out of 5

Convenient hotel close to the Navy base

Pros: Convenience and breakfast
Cons: It would be nice if i didn't have to wait the entire day to have my room cleaned. and actually changing my bedding and vacuuming.
Location: the navy base was close by and the Pensacola beach was nearby and easy to access.
Overall I had an excellent stay at the hotel. I only wish they cleaned my room faster. It would take most of the day for anyone to come and clean my room. I think my sheets and blankets weren't changed either, but instead they just made the bed. Also, housekeeping didn't vacuum my room at all. There still was crumbs on the ground. I however, enjoy the breakfast they provided in the morning.

Posted by , from Olympia, WA. on Jun 15, 2017

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Comment from Hotel Management

Jul 18, 2017 by Rachel A.

Thank you for your review Krissy! During the summer months, we have a larger volume of guests which does affect the timing of rooms being serviced. We hope you will choose us next time you are in Pensacola so that we will be able to provide the prompt service that you expect.

5 out of 5

Really nice casual stay

I needed an overnight stay for a business trip and didn't need luxury. This was the perfect choice. It was clean, modern, the staff was very welcoming and - free hot breakfast!

Posted by , from San Francisco on Oct 2, 2013

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About the Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel

Location 307 North New Warrington Road, Pensacola, FL 32506

Property Features

Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. The business-friendly Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Pensacola hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Pensacola Station (9.2 km / 5.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Pensacola West - Navy Base, an IHG Hotel offers 73 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Navy Base
  • Holiday Inn Express Navy Base Hotel
  • Holiday Inn Express Navy Base Hotel Pensacola West
  • Holiday Inn Express Pensacola West
  • Holiday Inn Express Pensacola West Navy Base
  • Pensacola West Navy Base
  • Holiday Inn Express Pensacola West Navy Base Hotel
  • Inn Express Navy Base Hotel
  • Holiday Inn Express Pensacola West Navy Base
  • Holiday Inn Express Pensacola West Navy Base an IHG Hotel
  • "Holiday Inn Express Pensacola West Navy Base an IHG Hotel"

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.