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"We found the smoke detector in the drawer with no battery in it. The carpets were less than clean. But the bed was comfortable. Probably won’t stay th ... " More

By a verified traveler on Sat 25 Jul 2020

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Hotel Description

Enjoy the free WiFi at this Pendleton hotel

In Pendleton

Within a 5-minute walk of this Pendleton hotel, you'll find Pendleton Center for the Arts and Children's Museum of Eastern Oregon. Also, Heritage Station Museum is within half a mile (1 km) and Roy Raley Park is within 2 miles (3 km).

Renovated in 2016

Free WiFi in public areas, a terrace, and express check-out are available at this hotel. Enjoy free perks like free self parking and a casino shuttle. Laundry facilities are provided for your convenience.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$107* Per night/room Mar 31 - Apr 1

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Pendleton, Trademark Collection by Wyndham ratings based on 27 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Hotel Pendleton, Trademark Collection by Wyndham

Everyone (12) Couples (3) Family (10)
2 out of 5

Posted by , from Clinton on Sep 16, 2021

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1 out of 5
Upon arrival room had not been cleaned they issued me a double queen room I reserved a single king size room there was a crack house right next-door no parking the rooms had broken wall outlets outlets that didn’t produce any power broken lamps stained sheets comforters and towels desk clerk never available never at the desk they don’t answer their phone they triple charged for everything I had two nights for $142 and was charged 389 they said they can’t figure it out and it is what it is very disappointing no corporate Whatsoever available. This hotel is beyond deplorable there were dirty Kotek’s all over the walkways there were crackheads walking up and down looking in cars and in windows of rooms absolutely deplorable would never ever recommend even an emergency stay in your car at a local truckstop it’s much safer

Posted by on Jun 29, 2021

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1 out of 5
We came in at about 4 pm to check in. The front desk receptionist checked us in but told us that he needed to replace the tub faucet and then the room would be ready. We said ok, he checked us in and gave us a key card with the room number but then proceeds to give the room to someone else. Now imagine our surprise coming back to the motel trying to get into our room and someone else is in our room. Incompetent staff.

Posted by on Feb 27, 2021

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3 out of 5
We found the smoke detector in the drawer with no battery in it. The carpets were less than clean. But the bed was comfortable. Probably won’t stay there again.

Posted by on Jul 25, 2020

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2 out of 5
The location was great - right downtown, walkable distance to everywhere we needed to go, however, it has be recently acquired by a new owner - the staff was wonderful, but the property needs so much repair. Towel rack in our room was non-functional, falling off, many patches in the ceiling, apparently where repairs to plumbing or air had been made. Paint is pretty gaudy, however, the beds were clean and comfortable. The staff was very new, just been there a few days but they were very friendly and helpful. There was a great lobby with a well-stocked breakfast bar and even an area with an in-progress jigsaw puzzle. The price was right, considering the condition of the property.

Posted by , from Sacramento, CA on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jennifer

Thank you for the feedback regarding the property. I will bring it to the attention of the new owner, and see what can be done to remedy the issues. Very sorry your stay wasn't very enjoyable. Jennifer, Manager

4 out of 5
Homey feeling old but clean No heat in room had to plug in wall heater. Heater ran all night. Room became too hot no way to regulate heat.

Posted by on Nov 3, 2019

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4 out of 5
Spa tub was clean and inviting. Breakfast was adequate

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 10, 2019 by Andrea Das

Thank you Fiona for taking time to write a review. Travel safe. Sincerely, The Marigold team

2 out of 5
The Marigold Hotel is a very poorly re-done old motel. The room is tiny and has way too much furniture. There was an open sugar packet under the desk, so clearly the room had not been vacuumed. The air conditioner is noisy and blows air across the bed. No outside air is available and the room smells very stale. We had a miserable night with very little sleep. The picture is very mis-leading.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 28, 2019 by Andrea Das

Thank for posting your review, I value our guests comments as it helps us improve our service and hotel. Sorry you felt the furniture was to much. Before we added the new furnishings some people said our desk was to small for today's electrics and other items. So we put a larger desk. Some love it and some don't. Unfortunately in this business there is always some that like and don't like. We can only do our best! I wish you would have let us know about the room so we could switch your room. Not only did you not bring this up to the front desk so we could remedy it but you wrote anonymous so we can't even find which day you stayed and who cleaned the room. It's unfortunate that some feel to go online as anonymous and then don't even let us know the issues they faced. We do take reviews seriously and I personally look into every issue so I always suggest if there is a issue bring it up to the front desk. Travel safe, Sincerely, Andrea Das Owner

4 out of 5
Good little hotel. Great for the price. Friendly staff, clean.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Andrea Das

Thank you Bryan for the feedback. We hope to serve your lodging needs in the future. Sincerely, Andrea Das Owner

2 out of 5
The pictures of it made it look like a lot nicer Hotel than it is. And it's not exactly in the nicest part of town

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 2, 2019 by Andrea Das

Pendleton is a nice town, we are surrounded by local businesses and the buildings some are historic, so it tends not to be flashy and new. But it is safe and lots of guests love our location exactly for the purpose of walking around and enjoying the restaurants and shops nearby. Travel safe and thank you for giving us a chance. Sincerely, Andrea Das

Property Features

As a guest of The Hotel Pendleton, Trademark Collection by Wyndham, you'll find a terrace, laundry facilities, and express check-out. Public spaces have free WiFi. Self parking is free. A complete renovation of The Hotel Pendleton, Trademark Collection by Wyndham was completed in September 2016. This Pendleton hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • Built in 1965
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

The Hotel Pendleton, Trademark Collection by Wyndham offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Deep soaking tub
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 10:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at midnight
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 10.00 for check-in between noon and 2:00 PM
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Hotel Pendleton, Trademark Collection by Wyndham Hotel
  • The Hotel Pendleton, Trademark Collection by Wyndham Pendleton
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.