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4.0 out of 5

"This was the hotel we had booked for our first 2 nights in Florence and we were so pleased. Our room was very nice with AC, I loved the decorative wal ... " More

By Maylani, from Grand Rapids, MI, USA on Wed 29 Aug 2012

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Hotel Description

5-star luxury hotel near Pitti Palace

Santa Maria Novella stay

Within a 15-minute walk of this Santa Maria Novella hotel, you'll find Pitti Palace and Basilica of Santa Maria Novella. Ponte Vecchio and Piazza della Signoria are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. Self parking, a terrace, and a garden are also offered.

Premium Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palazzo Montebello ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palazzo Montebello

Everyone (2)
5 out of 5

Posted by , from Virginia Beach on Jul 21, 2023

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Comment from Hotel Management

Jul 25, 2023 by Viola Tognetti / Front Office Manager

Dear Mrs. Elizabeth ,Thank you for your time and for sharing your experience with us.We are delighted to read that you had an enjoyable experience with us. With the hope of having you back in the near future, our very best regards.

1 out of 5

Posted by on Sep 5, 2022

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5 out of 5

A real nice cozy atmosphere all around!

Pros: Close restaurants, Free Internet, Quiet
This was the hotel we had booked for our first 2 nights in Florence and we were so pleased. Our room was very nice with AC, I loved the decorative wallpaper used. It was very clean, staff was super helpful. It is very clean. All the major tourists areas in Florence were not too far to walk, all under an hour but hotel is actually on a more quiet street which is nice though. Train station was about 10 minutes walking. May want to bring your own 3 way adapter to charge or plugs things in with. The light switches are controlled by your key card. Has a nice looking restaurant there, food was just ok. Breakfast buffet looked nice too just different than buffet in U.S. Had a nice relaxing time at this hotel, wanted to take the mattress home too. Would love to stay here again someday.

Posted by , from Grand Rapids, MI, USA on Aug 29, 2012

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5 out of 5

Excellent place to stay in Florence

Pros: Close restaurants, Quiet
Cons: No free Internet
On our recent trip to Italy (4/11) we stayed in Rome, Venice and Florence. Having never been to Italy before and not speaking the language we opted to play it safe and go the chain hotel route in Rome and Venice (Marriott Flora-Rome and Hilton Molino Stucky-Venice). For our last stop we decided to "get adventureous" and went seaching for a upscale boutique hotel in Florence. We searched the reviews on Tavelocity and settled on the Montebello Splendid Hotel. This turned out to be an EXCELLENT choice. Beautiful place. Very, very nice people who knew enough english to help out with our every need. The food was excellent. We thought the price was reasonable for an upscale hotel. Everything we wanted to see was within in walking distance. If you are arriving by train, the hotel is only a 5 minute cab ride away. Only two minor issues that might be helpful. First of all take a power adapter with you if you are from a Country with 110 volt power. This hotel unlike others we visited ONLY had 220 volt outlets. Second minor item... Their rooms are key controled. Meaning when you leave the room you take your card key out of the slot on the wall and it shuts off all the electrical devices, inclduding the air conditioning. When you come back a couple hours later the room is hot. Not sure why, but their AC units took hours and hours to get the room back down to a semi-comfortable tempature. Solution, get a second key and leave one in the slot while you are out and about. I have been Platinum with Marriott for over 10 years so I get the whole Hotel/hospitality thing. Without question we would hightly recommend this hotel to any traveler.

Posted by , from Maryland on Apr 13, 2011

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Renovations + Closures

This property will be closed from March 21 2024 to May 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the luxury Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Florence hotel is smoke free.

  • 53 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Porta al Prato Station (0.8 km / 0.5 mi)
  • Metro station: Porta al Prato - Leopolda Tram Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Palazzo Montebello offers 53 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Palazzo Montebello has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

  • One child stays free
  • Restricted number of spaces per unit
  • Number of spaces per unit - 8
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Montebello Splendid
  • Montebello Splendid
  • Montebello Splendid Florence
  • Montebello Splendid Hotel
  • Montebello Splendid Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.