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4.6 out of 5

"The property was nice and clean. It was very small. The bed was comfortable. The staff were ALL very friendly and helpful, quick to answer questions ... " More

By a verified traveler on Fri 19 Aug 2022

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Hotel Description

4-star hotel near Historic Center - Downtown

City center stay

Within a 10-minute walk of this Duomo hotel, you'll find Historic Center - Downtown and Cathedral of Santa Maria del Fiore. Also, Ponte Vecchio is within half a mile (1 km) and Uffizi Gallery is within 2 miles (3 km).

Renovated in 2016

This hotel features a bar/lounge, free WiFi in public areas, and a fireplace in the lobby. Business travelers can take advantage of the laundry service. Luggage storage, laundry facilities, and concierge services are also on offer.

Economy Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$86* Per night/room Dec 11 - Dec 12

Superior Triple Room (Family)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Quadruple Room (Family)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Globus Urban Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Globus Urban Hotel

Everyone (4) Couples (2) Family (1)
5 out of 5
The property was nice and clean. It was very small. The bed was comfortable. The staff were ALL very friendly and helpful, quick to answer questions, especially Joseph who didn't seem bothered by any question and went above and beyond to be sure we could enjoy ourselves, knew how to get around, and what sites to see.

Posted by on Aug 19, 2022

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Comment from Hotel Management

Aug 20, 2022 by Reuben- Guest Relations Manager

Dear Sarah ,Thanks so much for taking the time to leave such kind words Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel.Regarding the front desk staff in general thank you so much for such nice words the team main goal is give to our guest the best experience ever during their stay in Florence, thank you much for such nice words regarding Jospeh who helps you so much during your stay with his suggestions and advices.We're looking forward for your next stay Best Regards

5 out of 5
Very nice location with extremely friendly staff. Wonderful visit made even more memorable by our stay at the hotel

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 28, 2019 by Luca - Front desk agent

Dear Guest, Thank you for taking the time to write a review about Your recent stay at the Globus Urban Hotel. We are very happy to hear you had such a lovely stay and that our location also worked so well for what you needed. Great to see also that you were satisfied with our staff. After all, it is people who make the difference. We hope to have the pleasure of welcoming you back very soon. Warm Regards

3 out of 5
Clean and modern. Pleasant staff. Went in November and the room was hot. I was told that I could not turn on the air because the hotel is in "winter mode". I had to sleep with the window open which resulted in mosquitoes coming in and a lot of street noise.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 5, 2019 by David

Dear Guest, thanks a lot for your feedback and for staying at Globus Urban Hotel. We are delighted to know that you enjoyed very much your time here and that you appreciated our staff and peaceful location. Our team is composed of passionate professionals ready to provide with the highest level of quality and our warm hospitality which make our property so unique. Please, accept my sincere apologize if your room was warm. Unfortunately, last November was unusually very hot and, because the winter season, our Air Con system is off and turn it on is forbidden by local law. We are very sorry, above all because now (December) the temperature have dropped a lot and our room temperatures are very pleasant. We are looking forward to welcoming you again, do not hesitate to contact me, I will be glad to take care of you. Best regards, David - Guest relations manager

5 out of 5
Very nice and clean hotel with modern rooms. Delicious Breakfast and happy hour are free. Hotel staff is helpful and pleasant.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Jay - Front desk agent

Dear Mrs Irena, Lovely to read once more, the recognition from our guests to our Hotel. Thank you so much for your very kind words. We are pleased that our location, close to the train station and the all the main attractions, the team service and facilities contributed to a comfortable and enjoyable stay. Thank You again for staying with us and we are looking forward to welcome you back once again. Warmest regards, Jay - Front desk agent

5 out of 5
Loved, loved, loved this hotel. We stayed in the apartment for 5 days, and with free breakfast & evening drinks we didn't want to leave. Everything was perfect about this hotel. Not one single complaint.

Posted by on May 20, 2019

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Comment from Hotel Management

May 25, 2019 by Giovanni - Guest Relations Manager

Dear Guest, wowwww, what a great review!! thank You so much! We are pleased to hear that you have enjoyed your stay at our new refurbished TwentySix Studio Apartment and its privileged location allowing you to visit the city centre and San Lorenzo market within a few footstep. For sure the best solutions if You would like to experience a florentine stay in a cozy and modern studio but with all the hotel services; our staff will be always happy to assist You with the best suggestions, solutions or help. Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service. We hope to have the pleasure of welcoming you back very soon. Warmest regards,

5 out of 5
Like: Full breakfast Dislike: inconsistent temps in the room

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 9, 2019 by Giovanni - Guest Relations Manager

Dear Guest, Thank you for staying with us and taking the time to write this great review :))) Breakfast is the way we like to pamper our guests: our international buffet can satisfy all our guests' needs not only classic but also vegetarian, vegan, gluten-free, asian selection and fresh croissants are at our guests' disposal every morning. Regarding the AC, we usually receive good feedback about our system but we will have a double check for sure. We hope that we have the chance to welcome you back to us. kindest regards

4 out of 5

Florence Hotel: Globus Review

Pros: The room was very clean and completely modern and updated. The bed was comfortable and the room had every amenity that I could want.
Cons: The room was a little small, but the hotel can't change that. Besides, you're in Florence-why would you spend more time in your room than necessary?
Location: The location was great. A 5 min walk to the bus/train station. A 10 min walk to the Duomo. If you're driving, there's a garage on the same block.
This hotel may have only been rated 4 stars, but the service was 5+ stars. Everyone from the front desk staff to the bartenders to the cleaning staff were exceptionally friendly and helpful. The staff's service was on par if not better than the service I've received at some higher end hotels (e.g. Ritz, Waldorf, etc.).

Posted by on Aug 21, 2018

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Comment from Hotel Management

Aug 21, 2018 by Giovanni - Guest Relations Manager

Dear Nino, Thank you for such nice and attentive review; we appreciate Your feedback and the description about our property located in the heart of the city. We are happy to read that You enjoyed the modern decor of our property; our new concept is dedicated to the rhythms of life in the city center: dynamic, lively, electro created using noble and contemporary materials to let our guest experience a great stay in Florence. As You mentioned some rooms could be a little bit tiny but in the historical buildings of Florence city center it's almost impossible to find huge rooms! It is nice to know that you were satisfied with the cleanliness of the room and the comfort of the beds. We would like to thank you for your kind words, every member of the staff is trying to create a personal experience for our guests and it is truly rewarding to read that you felt that. We hope to have the pleasure of welcoming you back. Warmest regards

5 out of 5
Absolutely amazing. The staff is wonderful. The breakfast is great. Every evening they serve snacks and drinks which is included. We went as a family of 4. I highly recommend this hotel. I can’t think of one thing they could improve. Super clean too. I would 100% return to this hotel.

Posted by on Mar 30, 2018

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Comment from Hotel Management

Apr 1, 2018 by Giovanni - Guest Relations Manager

Dear guest, wowwww, what a great review!! thank You so much! It is nice to know that you were satisfied with the cleanliness and comfort of the room and the service provided by our staff: We strongly think and try to provide services from the guests’ point of view" in order to let them enjoy our beautiful city as much as possibile. We are happy also that you enjoyed our welcome drink organized every evening from 05:30 pm to 08:30 pm; good chance to enjoy a complimentary glass of prosecco, red wine or white wine in a friendly atmosphere. We really hope to welcome you back as soon as you will plan your next visit in Florence. Warmest regards,

Property Features

Globus Urban Hotel offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Globus Urban Hotel also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. A complete renovation of Globus Urban Hotel was completed in June 2016. This 4-star Florence hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Built in 1900
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Florence Santa Maria Novella Station (1.1 km / 0.7 mi)

Room Amenities

Globus Urban Hotel offers 25 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Lounge Bar - Overlooking the garden, this bar specializes in international cuisine and serves breakfast only.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Annex building guestrooms are located on the 2nd floor, accessible by stairs only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s daily housekeeping service excludes kitchenettes during a guest’s stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Kitchen/kitchenette fee: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Globus Florence
  • Globus Hotel
  • Hotel Globus
  • Hotel Globus Florence
  • Globus Urban Hotel Florence
  • Globus Urban Florence
  • Globus Urban
  • Hotel Globus Urban Hotel Florence
  • Florence Globus Urban Hotel Hotel
  • Hotel Globus Urban Hotel
  • Hotel Globus
  • Globus Urban Hotel Hotel
  • Globus Urban Hotel Florence
  • Globus Urban Hotel Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 April to 15 October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.