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Grand Mercure Puka Park Resort

4.0 star property
4-star hotel near Pauanui Beach

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Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Terrace/patio
Exterior
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Place, Pauanui Beach
    ‪10 min walk‬
  • Place, The Lakes Golf Course
    ‪18 min walk‬
  • Place, Pauanui Library and Information Centre
    ‪18 min walk‬
  • Airport, Whitianga (WTZ-Whitianga Aerodrome)
    ‪37 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Toi Toi Apartment

Toi Toi Apartment | In-room safe, desk, iron/ironing board, free cribs/infant beds

Toi Toi Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

9.8 out of 10
Exceptional
(21 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pauanui

Close to the beach.At this Pauanui hotel, you'll be within half a mile (1 km) of Pauanui Beach and 6 miles (10 km) of Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 miles (52 km).

What's nearby

  • Pauanui Beach - 10 min walk - 0.5 miles
  • Gallagher Park - 10 min walk - 0.6 miles
  • The Lakes Golf Course - 18 min walk - 1.0 mile
  • Pauanui Library and Information Centre - 18 min walk - 1.0 mile
  • Cathedral Cove - 28 min drive - 22.1 miles

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪Two Tides Bakery - ‬19 min drive
  • ‪The Old Mill Cafe - ‬22 min drive
  • ‪Tairua Landing - ‬19 min drive
  • ‪The Local - ‬3 min drive
  • ‪Flock Kitchen And Bar - ‬19 min drive

About this property

Grand Mercure Puka Park Resort

4-star hotel near Pauanui Beach
As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Grand Mercure Puka Park Resort. Self parking and valet parking are free.

This 4-star Pauanui hotel is smoke free.

  • 1 building
  • 1 floor
  • 48 guestrooms or units
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
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The price is $145
Mar 6 - Mar 7
Total with taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

How close is Grand Mercure Puka Park Resort to the airport?

Grand Mercure Puka Park Resort is 39 mi (64-min drive) away from the Whitianga (WTZ-Whitianga Aerodrome) airport, the closest popular airport to the property.

Does Grand Mercure Puka Park Resort have an airport shuttle?

Airport shuttle services are not available at Grand Mercure Puka Park Resort.

How close is Grand Mercure Puka Park Resort to the beach?

This hotel is a short 11-minute walk from Pauanui Beach and 15.8 mi (26-min drive) from Tairua Beach. Don't forget your sunscreen!

Does Grand Mercure Puka Park Resort offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Puka Park Resort, but full breakfast is offered for a fee of NZD 35 per person. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Grand Mercure Puka Park Resort?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Puka Park Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Mercure Puka Park Resort?

This hotel offers free self parking and valet parking.

Does Grand Mercure Puka Park Resort have a pool?

Grand Mercure Puka Park Resort features an outdoor pool.

Does Grand Mercure Puka Park Resort have a restaurant?

Grand Mercure Puka Park Resort is home to Miha Restaurant, which features al fresco dining and brunch.

Does Grand Mercure Puka Park Resort have a spa?

There are no spa services available at this hotel.

How close is Grand Mercure Puka Park Resort to downtown Pauanui?

Grand Mercure Puka Park Resort is 1 mi away from Pauanui.

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 417 reviews
Rating 8 - Good. 104 out of 417 reviews
Rating 6 - Okay. 34 out of 417 reviews
Rating 4 - Poor. 11 out of 417 reviews
Rating 2 - Terrible. 0 out of 417 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Marie

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was extremely tired, staff very friendly especially Heather on reception. The complex as a whole would benefit from a revamp.
Stayed 2 nights in Nov 2025

8/10 Good

Paul R

Liked: Cleanliness, amenities
Staff uniformly nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Even booked another night longer. Really enjoyed the breakfast buffet, hot tub, sauna, and the sense of place in the forest.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Lovely cosy room in amongst the trees. The dinner in the restaurant was also very good; however breakfast could be improved (pastries were stale and healthier options were limited)
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of Steps to room was a bit of a surprise, glad it was not raining, Room was A1, View was bush so no view but this was expected. General staff were good special call out to our waitress Amelia who looked after us over our 3 day stay, very professional and helpful everything that makes a normal stay into something special. also Lauren and Zade who also stepped up to make our stay great. Overall well worth the stay.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A different stay with chalets in the forest. Have no complaints, or concerns after have stay. Will stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane and Rudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful setting. Wouldn't suit people with a cessibility issues although a buggy can be booked for transport to and fro. Comfortable and convenient accommodation.Great shower. Loved the private deck overlooking bush. Beautiful pool area. Would go again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil setting, very tidy premises, amazing views and friendly staff. Thanks Heather and Zade for looking after us on our stay. Note to guests restaurant and in-room dinning closes at 8:30 currently and no robes or slippers available. Thoroughly enjoyed our stay - we will be back for some more cedar hot tub!
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay set in beautiful bush surrounds. Fantastic facilities with friendly and welcoming staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Veeshana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed the facilities available however was disappointed by the fact that I booed a room with a king size bed and it was made up of 2 single beds joined together. Also instead of a king duvet we were given 2 single duvets which kept dislodging when we slept. My partner and I were very disappointed and frustrated as we specifically paid more to book this room and the Tv was not programmed so we could not even watch TV. Hopefully the hotel will get in touch and try to make amends.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Television not easy to use Staff great
Stayed 1 night in Sep 2025

6/10 Okay

Swati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No room service on a Sunday was a bummer specially as the weather was really bad and no room service was really inconvenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing solo getaway. The staff were lovely and really helpful. They let me check in early which was a nice surprise. I particularly enjoyed the heated pool and spa and the close proximity to the beach and pauanui hike. The staff also showed genuine care and told me to be careful on my way down from the hike as it can be slippery when wet. I would definitely come again
Poolside
Dining area. Recommend the lamb rump
Stayed 1 night in Aug 2025

8/10 Good

Allan John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice setting with cabins sited in a bush location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Front office girls were great!
Stayed 2 nights in Aug 2025

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation beautiful location walkable to beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

GURBIR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Stayed 2 nights in May 2025

10/10 Excellent

Brenda, Muskegon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
Stayed 1 night in Apr 2025

10/10 Excellent

bertrand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en montagne offrant un décor tropical magique. Piscine et bain de cèdre chauffé. Restaurant sur place de qualité. Emplacement très tranquille nécessitant transport pour toute sortie Le site est en forte pente et convient peu aux personnes à mobilité réduite.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to wake up

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwards & Co

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025