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Quality Beach Resorts and Spa Patong

4.0 star property
4-star beach hotel near Patong Beach, connected to a shopping center

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Photo gallery for Quality Beach Resorts and Spa Patong

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View | Balcony view
Property video
Daily buffet breakfast (THB 400 per person)
Deluxe Pool Front | Terrace/patio
Signature Suite, 2 Bedrooms (Grand) | Living area | 43-inch Smart TV with digital channels, books

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
186/20 Thaweewong Road, Patong, Phuket, 83120
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Bangla Road
    ‪5 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Corner

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Balcony, Corner

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium)

Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Balcony, Pool View (Premium)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool Access (Premium)

Deluxe Room, Pool Access (Premium) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, Pool Access (Premium)

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 Bedroom, Balcony

Signature Room, 1 Bedroom, Balcony | Living area | 43-inch Smart TV with digital channels, books

Signature Room, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Patong)

Suite, 1 Bedroom (Patong) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Patong)

  • 534 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms (Grand)

Signature Suite, 2 Bedrooms (Grand) | View from room

Signature Suite, 2 Bedrooms (Grand)

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Room

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Balcony Twin Garden View

Deluxe Balcony Twin Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Twin Garden View

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Balcony King Garden View

Deluxe Balcony King Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Garden View

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Balcony King Pool View

Deluxe Balcony King Pool View | 1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Front

1 bedroom, minibar, in-room safe, desk

Deluxe Pool Front

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Premium Balcony

Family Premium Balcony | 1 bedroom, minibar, in-room safe, desk

Family Premium Balcony

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View | Living area | 43-inch Smart TV with digital channels, books

Premium Quadruple Room, 1 Bedroom, Non Smoking, Pool View

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Premium Suite

1 bedroom, minibar, in-room safe, desk

One Bedroom Premium Suite

  • Sleeps 2

View all photos for Deluxe Balcony King Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony King Room

  • Sleeps 2

View all photos for Deluxe Balcony Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Twin Room

  • Sleeps 2

View all photos for Deluxe Premium Balcony Room

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Balcony Room

  • Sleeps 2

View all photos for One Bedroom Studio

1 bedroom, minibar, in-room safe, desk

One Bedroom Studio

  • Sleeps 2

View all photos for Two Bedroom Premium Suite

1 bedroom, minibar, in-room safe, desk

Two Bedroom Premium Suite

  • Sleeps 4

View all photos for Suite Room City View

1 bedroom, minibar, in-room safe, desk

Suite Room City View

  • Sleeps 2

View all photos for Deluxe Pool Front Room

1 bedroom, minibar, in-room safe, desk

Deluxe Pool Front Room

  • Sleeps 2

View all photos for Deluxe King Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe King Balcony Garden View

  • Sleeps 2

View all photos for Deluxe Twin Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Balcony Garden View

  • Sleeps 2

View all photos for Deluxe Premium Pool Access Room

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Pool Access Room

  • Sleeps 2

View all photos for Deluxe Balcony Pool View

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Pool View

  • Sleeps 2

View all photos for Deluxe Balcony Room

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Room

  • Sleeps 2

View all photos for Deluxe Balcony Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Balcony Garden View

  • Sleeps 2

View all photos for Family Premium Balcony

1 bedroom, minibar, in-room safe, desk

Family Premium Balcony

  • Sleeps 2

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Diamond Cliff Resort & Spa, Patong Beach

Patong
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 1,026 reviews
Diamond Cliff Resort & Spa, Patong Beach

About the neighborhood

Patong

Seaside stay .Within a 10-minute walk of the hotel, you'll find Patong Beach and Bangla Road. Also, Jungceylon Shopping Center is within half a mile (1 km) and Karon Beach is within 6 miles (10 km).

What's nearby

  • Patong Beach - 2 min walk - 0.1 miles
  • Bangla Road - 5 min walk - 0.3 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Kalim Beach - 2 min drive - 1.2 miles

Getting around

  • Phuket Intl. Airport (HKT) - 54 min drive

Restaurants

  • ‪Beyond Patong - ‬2 min walk
  • ‪Bodega Hotel - ‬3 min walk
  • ‪Tantra - ‬1 min walk
  • ‪James & Joyce Irish Pub - ‬2 min walk
  • ‪On The Go - ‬1 min walk

About this property

Quality Beach Resorts and Spa Patong

4-star beach hotel near Patong Beach, connected to a shopping center
Quality Beach Resorts and Spa Patong offers its guests a children's pool, an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Quality Beach Resorts and Spa Patong. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. A complete renovation of Quality Beach Resorts and Spa Patong was completed in March 2022.

Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 88 guestrooms or units
  • 4 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Quality Beach Resorts and Spa Patong offers 88 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

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Diamond Cliff Resort & Spa, Patong Beach
  • Pool
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: THB 400 for adults and THB 200 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Bingo
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Games
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quality Beach Resorts and Spa Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Quality Resorts Patong Patong
Quality Resort Spa Patong Beach
Shanaya Beach Resort Spa Phuket
Quality Beach Resorts Spa Patong

Frequently asked questions

How close is Quality Beach Resorts and Spa Patong to the airport?

Quality Beach Resorts and Spa Patong is 19.6 mi (54-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

Does Quality Beach Resorts and Spa Patong have an airport shuttle?

Quality Beach Resorts and Spa Patong offers an airport shuttle 24 hours a day, for a charge of THB 1200 per vehicle, one-way.

How close is Quality Beach Resorts and Spa Patong to the beach?

This hotel is a short 2-minute walk from Patong Beach and 3.9 mi (13-min drive) from Karon Beach. Don't forget your sunscreen!

Does Quality Beach Resorts and Spa Patong offer free breakfast?

Free breakfast isn’t provided at Quality Beach Resorts and Spa Patong, but buffet breakfast is offered for a fee of THB 400 for adults and THB 200 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Quality Beach Resorts and Spa Patong?

No, there is no casino at this hotel.

What time is check-in at Quality Beach Resorts and Spa Patong?

Check-in start time: 11:30 AM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Quality Beach Resorts and Spa Patong?

Free parking is not available at this hotel.

Does Quality Beach Resorts and Spa Patong have a pool?

Quality Beach Resorts and Spa Patong features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Quality Beach Resorts and Spa Patong have a restaurant?

There are 2 onsite restaurants, offering options like Irish cuisine, garden views, and brunch.

Does Quality Beach Resorts and Spa Patong have a spa?

Pamper yourself with a day at Opal Spa, where you can enjoy facials, body treatments, and body scrubs.

How close is Quality Beach Resorts and Spa Patong to downtown Patong?

Quality Beach Resorts and Spa Patong is 0.4 mi away from Patong.

Reviews

Quality Beach Resorts and Spa Patong Reviews

7.0

Good

7.0/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 141 reviews
Rating 8 - Good. 28 out of 141 reviews
Rating 6 - Okay. 26 out of 141 reviews
Rating 4 - Poor. 18 out of 141 reviews
Rating 2 - Terrible. 22 out of 141 reviews

Reviews

10/10 Excellent

Jasem

Stayed 26 nights in Jul 2025

10/10 Excellent

Ronalynne Tumaneng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this place. Really clean and staff are very nice
Stayed 3 nights in Jun 2025

8/10 Good

Roger

Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Discounted For a Reason

Definitely wouldnt recommend. Paid for a king size bed, and got 2 twins pushed together that wasnt level to each other. Internet is very spotty and terrible. Also the hotel has no rights to privacy. All your guest are forced to hand over IDs before they're allowed to visit. Only plus about this hotel is that its alot Patong Beach.
Stayed 8 nights in Mar 2025

10/10 Excellent

Bela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 will definitely stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Grant

Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tassa

It was a good stay except for some maintenance noise which was quite loud sometimes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Surjit, WARWICK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to all the entertainment and restaurants. The beach is just across the breach road. Bangla road is a 10min walk away. Great pool and pool bar. Staff are outstanding, service with a smile at all times. We will return soon.
Stayed 5 nights in Feb 2024

10/10 Excellent

Maddison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Helpful and polite staff. Is a busy area so heads up! No parking or designated pick up! You just walk right up to it from the street. Can be loud at night depending on room location.
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome customer service

Stayed 4 nights in Dec 2023

6/10 Okay

Rebecca, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the pool was well kept. Loud obnoxious live music plays every night from around 8 to around 1. It sounded like really bad karaoke and made it difficult to sleep. Also, the food at the two restaurants within the hotel were both awful. All the nice restaurants and good shopping are a good walk away. I would recommend staying further down on Patong beach.
Stayed 8 nights in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right in patong but feels like you are not. A few hiccups with drivers but ellie and staff couldn't do enough for me. Lovely people and ideal location. I will be back. Negative- only options of food are Indian or Irish.staff.
Stayed 5 nights in Aug 2023

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hidden oasis in Patong

This hotel is like a little oasis in a busy area of Patong. Service is excellent, the decor and attention to detail is spot on. Swimming pool looks like a tropical pond at first but is actually very nice and quaint. Rooms are very clean and good value for money. Breakfast was okay but could be much better. It was served in the Irish pub on the roadside. Loud traffic. Breakfast should be served in their own restaurant as it's a nice setting.
Stayed 3 nights in Aug 2023

2/10 Terrible

Junefor, Richardson

Stayed 2 nights in Jun 2023

10/10 Excellent

TIAN HOCK

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my family trip here at this Resort, it is located in a convenient area within walking distance to many food stalls or shopping and facing the Seaview was great. The resort is clean & well maintained (except with no lift access for our level) however staff will assist to carry any of our baggage for us without any issues. Would like to specially compliment Ms Elle (the receptionist) for her good kind hospitality & service, she speaks and understand English which is extremely useful and helpful in many ways to us during our stay there. Overall stay at this resort was blissful and enjoyable.

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful with friendly staff The pool area is not typical hotel expectations to be able to laze about with no sun beds it is small (very) The rooms are spacious and clean, however the beds are crippling and the pillows horrendous.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little worn on the edges but excellent value.

Perfect place to stay in Patong at the price point it's at. I would stay here again with the understanding the hotel is a bit old and feeling sorta run down. Overall it's a full 5 stars, but they had issues with staffing shortages, room mix ups, numerous broken light bulbs, leaking AC unit, etc. But the location is great and it's at an excellent price point for what you get compared to other options in the area... just go with the expectation that it's not shiny and brand new and you'll be beyond happy.
Stayed 4 nights in Jan 2023

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever had with a hotel in my entire life, as my first time travelling in my own I expect to have a safe place to arrive to but as I get to my hotel they have told me my booking is cancelled with no refund or any information & there’s nothing I can do apart from pay 3x the price I had already paid .. I booked my room months in advance at a discounted rate, they had clearly rented out my booked room for a more expensive price and then kick me out forcing me to go to a near by backpackers as every hotel near by was also booked after 30 hours on my plane without proper food or sleep it was a very stressful experience and only being 21 years old I didn’t have disposable extra money to spend on random hotels, the hotel also tried to blame Expedia which was not the case at all Expedia had no idea at all about the cancelled booking and when I called they even told me it was still booked! The hotel sent me a FAKE EMAIL pretending they were Expedia so the blame wasn’t on them for rebooking my room. Do not book with this hotel defiantly not 4 stars you can find so many nicer places around with kinder people

2/10 Terrible

Maggie Macrina Man Kei

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Septic stench from drain plug in bathroom and noise unbearable
Stayed 11 nights in Sep 2022

10/10 Excellent

Ameel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean friendly stuff good location and there is loud music in back of hotel
Stayed 9 nights in Aug 2022

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! We stayed in a pool access room which was divine. Newly renovated resort, staff were wonderful, walking distance to everything we needed and straight across the rd from the beach. Absolute heaven! There was only two minor things, sometimes there was a smell coming from the bathroom pipes but the staff were very accomodating in fixing it. The other was the bed, king size but too hard for us. All in all though, a great holiday and we will go back again :)
Stayed 5 nights in Aug 2022

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The location is fantastic, staff helpful and the property is idyllic. The shower water pressure was a bit touch and go, and our ac could have been quieter. Overall, was relaxing despite being in the thick of the hustle and bustle of Patong.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

NOT A 4STAR HOTEL. FULL OF RUSSIANS

Hotel is definitely old. No way it is 4 stars. It caters to russians mainly. Room tiles is broken. Toilet smells. Toilet bowl is not clean. Balcony doors is broken too. BREAKFAST IS THE WORST IN THE ENTIRE OF PHUKET. NOT WORTH EVEN A DOLLAR. By 9am, food is done. They serve dry scrambled eggs with shells in it, burnt potatoes, iceberg lettuce and chopped up carrots for salads, watermelon that taste like onions, bad coffee and no milk for coffee. Not worth more than 20$ a night it being in phuket you can find better hotels with less stars.
Stayed 3 nights in Nov 2019