8/10 Good
b m.
Apr 13, 2024
Liked: Cleanliness
Great updates & location
The location is fabulous for skiing Park City. The owners clearly put a lot of money into recent high-end renovations & the property itself is lovely.
The only downside was the management company and difficult/lack of communication. We arrived to a fridge with no ice and we did not have a car to go get ice. The property manager told us we could walk to the 7-11 to buy ice when we called him at 7:30pm when we arrived at the house. That wasn’t the best introduction to the house! Pretty poor customer service for the price we paid to rent the property! They finally sent someone to the house on Monday without any notice to us and told us the ice maker was broken, no offer for ice trays or anything else. The second floor was also VERY cold (64 degrees) and we were never told how to fix it, nor could we find a thermostat.
Overall the property was great, but I think the owners should re-consider the property management company.
b m.
Stayed 7 nights in Mar 2024