Thompson Palm Springs, by Hyatt

2.0 star property
Mediterranean hotel near Palm Springs Convention Center

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Photo gallery for Thompson Palm Springs, by Hyatt

Suite (Thompson) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
View from room
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

Map
414 North Palm Canyon Drive, Palm Springs, CA, 92262
  • Agua Caliente Casino
    ‪8 min walk‬
  • Palm Springs Art Museum
    ‪10 min walk‬
  • Palm Springs Convention Center
    ‪13 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

Suite (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

Suite, Accessible (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • Sleeps 2
  • 1 King Bed

Suite (Hardy)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Walk-up)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

Suite, Accessible Bathtub (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite (Las Palmas Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible Bathtub (Loft Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Balcony

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Alejo Walk-Up)

  • Sleeps 2
  • 1 King Bed

Suite (Alejo)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Upper Stories)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Upper Stories)

  • Sleeps 4
  • 2 Queen Beds

Suite (Palm)

  • 1420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Courtyard)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Palm Springs

Heart of Palm Springs.Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find Forever Marilyn and Agua Caliente Casino. Plaza de las Flores Shopping Center and Plaza Theatre are also within half a mile (1 km).

What's nearby

  • Agua Caliente Casino - 8 min walk - 0.5 miles
  • Palm Springs Art Museum - 10 min walk - 0.6 miles
  • Agua Caliente Cultural Museum - 12 min walk - 0.7 miles
  • Palm Springs Convention Center - 13 min walk - 0.7 miles
  • Las Palmas - 18 min walk - 1.0 mile

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 11 min drive

Restaurants

  • ‪Cascade Lounge - ‬8 min walk
  • ‪Clandestino - ‬6 min walk
  • ‪The Tropicale - ‬6 min walk
  • ‪Tonga Hut - ‬5 min walk
  • ‪Tac/Quila - ‬1 min walk

About this property

Thompson Palm Springs, by Hyatt

Mediterranean hotel near Palm Springs Convention Center
As a guest of Thompson Palm Springs, by Hyatt, you'll find 2 outdoor swimming pools, a fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Thompson Palm Springs, by Hyatt also features concierge services, 24-hour room service, and a water dispenser. For a fee, parking is available.

This Mediterranean Palm Springs hotel is smoke free.

  • 168 guestrooms or units
  • 5 buildings
  • 2 dining venues
  • Built in 2024
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Thompson Palm Springs, by Hyatt offers 168 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Crib (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Free bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • No elevator (single-level property)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.86 per accommodation, per night
  • Utility fee: USD 1.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered valet parking fee: USD 30.00 per night
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thompson Palm Springs, by Hyatt Hotel
Thompson Palm Springs, by Hyatt Palm Springs
Thompson Palm Springs, by Hyatt Hotel Palm Springs

Frequently asked questions

How close is Thompson Palm Springs, by Hyatt to the airport?

Thompson Palm Springs, by Hyatt is 3.1 mi (11-min drive) away from the Palm Springs Intl. Airport (PSP) airport, the closest popular airport to the property.

Does Thompson Palm Springs, by Hyatt have an airport shuttle?

Airport shuttle services are not available at Thompson Palm Springs, by Hyatt.

Does Thompson Palm Springs, by Hyatt offer free breakfast?

Free breakfast isn’t provided at Thompson Palm Springs, by Hyatt, but cooked-to-order breakfast is offered for a fee of USD 30 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Thompson Palm Springs, by Hyatt?

No, there is no casino at this hotel, but Agua Caliente Casino (9-min walk) and Agua Caliente Casino Cathedral City (11-min drive) are nearby.

What time is check-in at Thompson Palm Springs, by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Thompson Palm Springs, by Hyatt?

Free parking is not available at this hotel. Valet parking is available for USD 30.00 per night.

Does Thompson Palm Springs, by Hyatt have a pool?

Thompson Palm Springs, by Hyatt features 2 outdoor pools.

Does Thompson Palm Springs, by Hyatt have a restaurant?

Yes, there are 2 restaurants on site.

Does Thompson Palm Springs, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Thompson Palm Springs, by Hyatt to downtown Palm Springs?

Thompson Palm Springs, by Hyatt is 0.4 mi away from Palm Springs.

Thompson Palm Springs, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 98 reviews
Rating 8 - Good. 14 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very attractive property with a great pool and nice restaurant and bar. It was still under construction during our visit which created some inconvenience and somethings were not yet open. Staff were overall very good - particularly parking valets and restaurant and bar staff. The front desk staff could have been more helpful. Hidden on the website is the fact that the resort fees include a welcome drink. This was not offered on our check-in and I had to ask to receive it. This was a little awkward. Little other information about the hotel was offered. Overall it is a very nice place to stay and very convenient. It is a bit pricey but we accepted that.
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

crystal

Stayed 3 nights in Mar 2025

10/10 Excellent

Isela

Stayed 3 nights in Feb 2025

10/10 Excellent

Shauna, Shelburne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel, lovely rooms, friendly staff..
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time. The hotel and its staff are top notch.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great property. great vibe, great service
Stayed 2 nights in Mar 2025

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new beautiful property in the middle of everything! Just need to work a few kinks out and it will be perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food! Good walk score!
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great food!
Stayed 2 nights in Feb 2025

10/10 Excellent

claude

Stayed 1 night in Mar 2025

2/10 Terrible

Sylvia

Stayed 1 night in Mar 2025

8/10 Good

Dana, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property. Everyone was very nice and helpful and attentive. Greg, our bellman gave us some great restaurant recommendations. Rooms were very spacious. The food at Lola Rose was delicious. We would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights for a girls getaway weekend. Hotel was beautifully designed and decorated, great restaurants and pool area. However the staff was fantastic - wonderful experiences with the doorman (from LA originally - I’m so sorry I didn’t get your name) front desk (Marisol) and everyone we encountered. Only note was that the pool bar was understaffed so there was a long wait for service. Location was perfect - so many things in walking distance. Great hotel and would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way! Nothing we didn’t love about this hotel and will definitely be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great staff. We had a wonderful stay ... As the management is still doing renovations I would like to suggest adding a few more art work pieces to the rooms. They are clean, well appointment but feel a bit sparse. The artwork in the lobby is gorgeous. Terrific staff at this hotel. We stayed three nights and had a wonderful time. The views from the pool area are so beautiful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

Lori, Eugene

Disliked: Staff & service
Did not accommodate me at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald, Dana Point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new hotel in the heart of Palm Springs. Our room was nicely decorated and very comfortable. While the lobby is on ground level, all hotel rooms are above on the second and third levels. The Thompson's pool area is quite nice, though we didn't utilize it this trip due to the weather. The hotel restaurant and bar seem to both be very popular, with good reason. Parking is valet-only (which I wasn't thrilled about); however they offered electric vehicle charging at no additional charge. Both were included in the "resort fee."

10/10 Excellent

Minnette

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not consistent. Had issues with the shampoo and other shower containers not operating correctly. Hotel was nice and would go back but they are still working out some items with a new hotel. Location was great.
Stayed 5 nights in Jan 2025