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Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel

2.5-star property
36101 Date Palm Dr, Cathedral City, CA 1-855-201-7819

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4.3 out of 5
Excellent!
See all 19 Travelocity Reviews

"Pool was nice and clean, breakfast was a joke " More

By a verified traveler on Sun 23 May 2021

Points Of Interest

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Hotel Description

Hotel near San Jacinto Mountains in Cathedral City

In Cathedral City

Within 2 miles (3 km) of this Cathedral City hotel, you'll find San Jacinto Mountains and Cathedral City Marketplace. Cancer Survivors Park and Big League Dreams Sports Park are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 94 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Premium bedding, free local calls, and hair dryers are also available. Weekly housekeeping is available.

Standard Room, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 8 - Aug 9

Suite, 1 King Bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel

Everyone (7) Couples (1) Family (12)
4 out of 5
Pool was nice and clean, breakfast was a joke

Posted by on May 23, 2021

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Comment from Hotel Management

May 23, 2021 by Bill P - GM

Thank you so much for your review. We do appreciate hearing from all of our guests. We do look forward to seeing you in the future

4 out of 5
Very friendly staff

Posted by on May 5, 2021

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Comment from Hotel Management

May 7, 2021 by Bill P - GM

Thank you for your review. We do appreciate hearing from all of our guests. We look forward to seeing you in the future

5 out of 5

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 18, 2021 by Bill P - GM

Thank you so much for your review. We do appreciate hearing from all of our guests. We do look forward to seeing you in the future

3 out of 5

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 10, 2020 by Bill P - GM

Thank you so much for your review. We do appreciate hearing from all of our guests. We do look forward to seeing you in the future

3 out of 5
Pool was very dirty! Not supervising the pool area by letting too many people in at once and allowing them to drink alcohol with very loud music.

Posted by , from Cathedral, CA on Sep 8, 2020

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Comment from Hotel Management

Sep 10, 2020 by Bill P - GM

Thank you so much for your review. We do appreciate hearing from all of our guests. I am sorry you felt that other guests were not behaving as appropriately as you would have wanted.Unfortunately this Hotel can not supervise all of our guests actions when outside the building. With nearly 100 signs throughout the building reminding all guests to social distance and to wear a mask we really rely on all the adults to police themselves. We do hope you chose to give us another opportunity in the future.

5 out of 5
Great hotel very nice and clean and comfortable bed !!!

Posted by , from Palm spring California on Jul 5, 2020

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Comment from Hotel Management

Jul 10, 2020 by Bill P - GM

Thank you for your review. We do appreciate hearing from all of our guests. Great to hear that you were comfortable during your stay. We look forward to seeing you in the future

5 out of 5
Poor timing as a sand storm came through on the day of our visit. However can say without a doubt the accomodations were excellent nevertheless. Wonderful breakfast!

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 13, 2020 by Bill P - GM

Thank you for choosing the Holiday Inn Express in Cathedral City. Glad to know despite the sand you did enjoy yourselves We look forward to seeing you here in the future

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 23, 2019 by Bill P-GM

Thank you for taking the time to tell us about your experience at Holiday Inn Express CATHEDRAL CITY (PALM SPRINGS). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express in Cathedral City

5 out of 5
Good clean room, comfortable bed and a nice breakfast with plenty of variety and options.

Posted by , from Whittier on Sep 15, 2019

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Comment from Hotel Management

Sep 17, 2019 by Bill P-GM

Thank you for taking the time to tell us about your experience at Holiday Inn Express CATHEDRAL CITY (PALM SPRINGS). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express in Cathedral City

4 out of 5
The staff was very friendly. The breakfast was good. Had a variety to choose from. The hall carpets looked very dirty with spots. The pool water was nasty. You couldn’t see the bottom. (4ft.) Kids should be on bottom floor. Heard running above us all evening.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Bill P-GM

Thank you for taking the time to tell us about your experience at Holiday Inn Express CATHEDRAL CITY (PALM SPRINGS). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel

Location 36101 Date Palm Dr, Cathedral City, CA 92234

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. An outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel. Self parking is free. This Cathedral City hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotels and Suites Cathedral, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Cathedral City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Cathedral
  • Holiday Inn Express Hotels Cathedral
  • Holiday Inn Express Hotels Cathedral Hotel
  • Holiday Inn Express Hotels Suites Cathedral

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.