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"There was nothing to not like. My sons and I stayed for a week. We were made to feel like we were at home. I cant say enough about our stay. We will b
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At this Palm Beach hotel, you'll be within half a mile (1 km) of Lake Worth Beach and 6 miles (10 km) of Worth Avenue. Also within 9 miles (15 km) are Palm Beach Zoo & Conservation Society and The Society of the Four Arts.
Private beach, dining
A private beach, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Dine at the beachfront restaurant and relax with beach umbrellas. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and Frette Italian sheets, the 134 guestrooms offer thoughtful touches like pillow menus and bathrobes. LCD TVs come with cable channels, and other amenities include free WiFi and minibars.
Tideline Ocean Resort and Spa ratings based on 14 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Tideline Ocean Resort and Spa
Everyone (10)Couples (1)Family (2)
2 out of 5
I just stayed at the Tideline Resort for 3 nights with my husband. After reading many of the reviews, I must agree that the hotel is frustratingly understaffed. The only positive thing to say about the Tideline is that the staff they DO HAVE, is overworked and do their best to accommodate the guests.
I rarely write reviews but I couldn’t refuse. We checked into the hotel early and were pleased to know only “one room” was already available. This should have been my first red flag. Clearly a room nobody else wanted. Room 222. Floor 2 smelled like mildew, the balcony door wouldn’t open, and the walls were paper thin! I could hear guests having... “relations” next door! Above our room, a washer and dryer ran constantly, rattling, keeping us from napping and relaxing. On top of that, glass was shattered near the elevator, no one cleaned it for a day and a half. People are in flip flops, this is not safe!
Having been subjected to the “relations” going on next door, I was fed up and asked for a room change. They moved us to the 5th floor, which smelled better. The bed though, horrific! Every inch you moved the bed would creak!!
The beach is NOT private. They rent chairs for $20 to the public, towels are not always available, the coffee dispenser was empty 2 of 4 days, there was no soap in the public bathrooms (how do employees wash their hands?) and because the beach is understaffed food remains on the beach with seagulls flocking by frequently to grab some left over lunch!
Posted by A.Marie, from New Jersey on Feb 19, 2020
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5 out of 5
There was nothing to not like. My sons and I stayed for a week. We were made to feel like we were at home. I cant say enough about our stay. We will be back again. Senia from the spa was amazing. Johnnie at the front desk is a gem. I am bad at names and dont remember everyones name however they are 5 star all the way. Brandon's bar and staff were amazing as well. Thank you so very much.... Michelle. Dustin. Joe
Posted by a verified traveler on Oct 6, 2019
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Comment from Hotel Management
Nov 22, 2019
by Tideline Resort
We truly appreciate your positive feedback! We will be sure to recognize those individuals and commend their hard work. Thank you for staying with us!
1 out of 5
No washcloths, no cleaning service, no towels at the beach, no towels at the pool, no response from a manager
Posted by a verified traveler on Jul 7, 2019
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Comment from Hotel Management
Jul 8, 2019
by Karla C.
Dear Guest,
We are sorry to hear about your previous encounter with us, i can assure you this is not how we truly operate. We would love to further discuss your experience and see how we can rectify any issues you may have had. That being said, we appreciate your feedback and i will make sure to forward this information to my operations team.
Hope to hear from you soon!
5 out of 5
Posted by a verified traveler on Apr 24, 2019
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Comment from Hotel Management
Apr 25, 2019
by Priscilla.O
Thank you for your feedback! We hope you return again soon for more fun in the sun!
4 out of 5
The hotel sits on the beach and has a nice deck looking out at the beach where I ate lunch and dinner. I found the food to be very good. Three things that bothered me: 1) the Resort fee. After booking you then see that in addition to your room rate there is a $30 resort fee. I know other hotels do this too, but it is annoying. Put it in the price of the room. 2) More annoying was the $30 valet fee. Nowhere was that mentioned when I was booking. 3) I use AT&T, maybe Verizon is better in that location, but I had incredibly weak mobile service. Despite the above three comments, I enjoyed my stay. Room was nice. Staff very nice. Location was good.
Posted by a verified traveler on Mar 4, 2019
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Comment from Hotel Management
Mar 5, 2019
by Emily N.
Thank you for taking the time to provide us this feedback, we certainly appreciate it.
4 out of 5
Posted by a verified traveler on Sep 9, 2018
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Comment from Hotel Management
Sep 12, 2018
by Priscilla O.
We are so happy you decided to come check us out, and that you had such an amazing stay. We sincerely appreciate your business, and hope to see you again very soon.
4 out of 5
Very clean rooms
Everything with hotel was good, staff was very accommodating. My only complaints was food was a bit over priced and the view was literally a partial view on the deluxe king room so I wouldn’t pay the extra for the deluxe king partial view as it wasn’t any better than a regular king room with partial view..just a little closer to ocean... other than that no complaints.
Posted by a verified traveler on Jul 10, 2018
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Comment from Hotel Management
Jul 14, 2018
by Priscilla O.
Thank your rating! We are super pumped you enjoyed your stay. We appreciate your business.
2 out of 5
No water pressure, sand on floor, not cleaned, didn’t like idea of mandatory valet parking & price, it is off season. Everything was very expensive for being off season , the hotel was extremely empty we should have been catered to a little bit, then they charged my account twice, had to call capital one to have the duplicate taken off. Umbrellas were broken, chairs were ripped & rusty. Would not recommend to any one, if anything I need a refund price adjustment !!!!!
Posted by lauren, from jackson , nj on Jun 12, 2018
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Comment from Hotel Management
Jun 22, 2018
by Priscilla O
Thank you for your feedback. We apologize for any inconvenience you encountered during your stay and will make sure we are making the appropriate changes to prevent any issues in the future. We appreciate your business and hope you had a safe trip back home.
1 out of 5
Horrible hidden fees, no ice buckets and double ch
So we arrived for 5 days I noticed in the itinerary that there was a 100$ a night charge on arrival for "incidentals" and it was 27$ a day for valet which we never knew about. There was no ice buckets in the room and the only fridge was filled with expensive liquors and drinks. We had to call front desk to have a bucket of ice delivered which took forever. Then after our stay our total bill was 170$ or so, and instead of taking it out of the 500$ I payed when I arrived they charged my card AGAIN for 170$!! So my wife calls them and they give her another number to call and she's told it will be 5-10 days till we received the money...Really!! Most horrible expensive with hidden fees... I've never stayed at such a horrible resort. I'm just glad we didn't hang around there to much.
Posted by Chris, from Houston Tx on May 3, 2018
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Comment from Hotel Management
May 4, 2018
by Priscilla O.
Thank you for your rating. We apologize for the issues you encountered during your stay. We are working with management to get to the bottom of what occurred. We appreciate your business.
Cons:-Front desk staff could be improved
-Pool in parking lot was disappointing
Location:Fort Worth area, beautiful beaches, walking distance to nearby diners. Right next to Four Seasons. 5-10 miles from West Palm, shopping, restaurants...
We stayed for 3 nights at the Tideline. Upon arriving, we were pleased with the modern design and being right on the water, we really liked the fruit flavored water in the lobby! We were a little disappointed with the pool, as we thought it would be on the beach side, however it was in the parking lot. We were a little disappointed with the check-in process, as the front desk assistant told us our room would be ready "very soon" however we waited another two hours until our room was ready. We got into room and waited another three hours for our luggage to come up. We were really pleased with our room, which was pretty large and clean. The cleaning staff was friendly and changed the sheets and towels right away when we asked. Some of the staff was very friendly (we loved our waiter, Gregory!) and others were fairly incompetent. The bartenders were all great and friendly. The hotel is right next to the Four Seasons, which we stopped into several times. Overall, great facility, so-so staff, great location. We were happy with our stay, as it was just what we were looking for, however unsure if we would come back.
Posted by Nick, from Washington, D.C. on Mar 13, 2018
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Comment from Hotel Management
Mar 16, 2018
by Priscilla O.
Thank you for your rating. We appreciate the feedback and will be sure to use this to ensure we are making the appropriate changes to ensure flawless stays for our guests. Thank you for your business.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. After a day at the beach, enjoy amenities at Tideline Ocean Resort and Spa like an outdoor pool, a 24-hour fitness center, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a steam room, a garden, and a terrace. Free self parking is available. This 4-star Palm Beach hotel is smoke free.
1 building
134 guestrooms or units
5 levels
5000 sq ft of conference space
465 sq m of conference space
Built in 1980
Dining venue
Bar by the pool
Bar or lounge
Umbrellas for the beach
Umbrellas for the pool
Charging station for electric cars
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Wedding services available
Terrace
Garden
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (16.2 km / 10.1 mi)
Train station: Lake Worth Station (3.6 km / 2.2 mi)
Parking: Free self parking
Room Amenities
Tideline Ocean Resort and Spa offers 134 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
Minibar
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Frette Italian linens
Hypo-allergenic bedding
Down blanket
Pillow options
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Brandons by the Beach - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Golfing nearby
Parasailing nearby
Bicycle rentals on site
Hiking/biking trails nearby
Swimming nearby
Water sports equipment
Yoga classes/instruction on site
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 1 AM
Minimum check-in age is: 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150 per pet, per stay
Weight limit: 30 lbs
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per night
Resort fee: USD 32.77 per accommodation, per night
The resort fee includes:
Pool access
Spa access
Beach access
Beach loungers
Beach towels
Health club access
Fitness center access
Fitness/yoga classes
Sporting facilities or equipment
Internet access
Newspaper
In-room safe
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 20 and USD 40 per person (approximately)
Pet fee: USD 150 per pet, per stay
Rollaway bed fee: USD 25 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Tideline Ocean Resort and Spa is home to Brandons by the Beach, which features American cuisine, ocean views, and a beachfront location.
This hotel offers free self parking.
Tideline Ocean Resort and Spa is 10.1 mi (15-min drive) away from the West Palm Beach, FL (PBI-Palm Beach Intl.) airport, the closest popular airport to the property.
Tideline Ocean Resort and Spa features an outdoor pool.
This hotel is on a private beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Free breakfast isn't provided at Tideline Ocean Resort and Spa, but full breakfast is offered for a fee of between USD 20 and USD 40 per person. It's available every day from 8:00 AM to 10:00 AM.
Check-in is from 4 PM - 1 AM.
Airport shuttle services are not available at Tideline Ocean Resort and Spa.
No, there is no casino at this hotel, but Lake Worth Casino Building and Beach Complex (5-min walk) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
