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Palazzo Montebello

4.0 star property
4-star boutique hotel near Basilica of Santa Maria Novella

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Photo gallery for Palazzo Montebello

Courtyard
Reception
Lobby
Lobby
Food court

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Garibaldi, 14, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Terrace

Premium Double Room, Terrace | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Single Room

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Florence

Historic Centre of Florence stay.With a stay at this Historic Centre of Florence hotel, you'll be within half a mile (1 km) of Basilica of Santa Maria Novella and 2 miles (3 km) of Ponte Vecchio. Piazza della Signoria and Palazzo Vecchio are also within 2 miles (3 km).

What's nearby

  • Leopolda Station Exhibition Center - 5 min walk - 0.3 miles
  • Piazza di Santa Maria Novella - 8 min walk - 0.5 miles
  • Basilica of Santa Maria Novella - 11 min walk - 0.6 miles
  • Cathedral of Santa Maria del Fiore - 16 min walk - 0.9 miles
  • Ponte Vecchio - 17 min walk - 1.0 mile

Getting around

  • Porta al Prato - Leopolda Tram Stop - 4 min walk
  • Porta al Prato Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • ‪Gamberini - ‬3 min walk
  • ‪Le Sorelline WineBarCafè - ‬6 min walk
  • ‪Nirvana Veg Restaurant Firenze - ‬2 min walk
  • ‪Il Profeta - ‬4 min walk
  • ‪Montebello Splendid Hotel Florence - ‬1 min walk

About this property

Palazzo Montebello

4-star boutique hotel near Basilica of Santa Maria Novella
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, spa services, and a terrace are also featured at the boutique Palazzo Montebello. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Palazzo Montebello offers 55 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per day)
  • Limited onsite self parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Property Registration Number IT048017A1HU2WVBZB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Montebello Splendid
Montebello Splendid
Montebello Splendid Florence
Montebello Splendid Hotel
Montebello Splendid Hotel Florence

Palazzo Montebello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelica

Stayed 1 night in Nov 2025

8/10 Good

Sameer

Liked: Cleanliness, amenities
Clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill, Coeur d'Alene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful, staff was kind, room was so lovely!
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, conveniently located outside the hustle of the city but close enough to get to wherever you need to go in under 20 min walk
Stayed 5 nights in Nov 2025

10/10 Excellent

Suyog

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Had and issues with a room but they were able to give us a new room which was even better than the previous. Very friendly and helpful staff. Breakfast was standard but very good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Staff were extremely helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities
We loved the small and charming hotel and cannot wait to go back!! Our lovely host and hostess were so helpful giving us local recommendations for restaurants and activities. The hotel is adorable. Breakfast is good. Ample parking. Would absolutely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

rob

Limited buffet breakfast menu + scrambled eggs and extras at no extra cost - euro 28 each. However ask for an omelette and its an extra euro 12 = 40 euro which is way over priced. No cooked food after 11am and the breakfast area closed - bar snacks thereafter, using pre prepared food - more like a 3 star hotel. Room was small and next to a lift. Stayed a week and you would have thought a better room would have been allocated. No issue with staff who were helpful and friendly. Mosquitos an issue in the room.
Stayed 7 nights in Oct 2025

6/10 Okay

Koichi

Disliked: Staff & service
Hotel looks quite new but some facilities need repair or renovation. The receptionist are quite aggressive and they insisted they didn’t receive my personal request through Hotrls.com system. Maybe your systems have not been connected well? Anyway, it looks nice hotel but some service are quite poor and not efficient but they wanted to insist they were right not customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart James

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. Beautiful, comfortable, large rooms and lovely staff! Thank you so much.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Excellent in room coffee options. Clean room. Pillow menu. Staff was helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Florence. Totally enjoyed the hotel staff. Exceptional front desk staff.
Stayed 2 nights in Oct 2025

8/10 Good

Jess

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and warm, we are travelling with kids, the hotel has rooms which suit family. Services are very good. The hotel is in a quiet location, 20mins’ walk to the centre, 15mins’ walk to the main train station, very convenient.
Stayed 3 nights in Oct 2025

8/10 Good

Marcela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property and I love the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Our room was referred to as "boutique" which must have been code for tiny. That was a disappointment. Otherwise, everything was just great, and the property is lovely.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in, the refrigerator was leaking with water. Our bell hop stepped in and tracked muddy water in the room, which I cleaned up. They said they would move rooms but they never did. Unplugged that fridge, so I had to give the front desk staff my leftover carbonara and tiramisu to chill. We requested ice after 11pm, they said this was not possible. Ice is only available at the bar, really? First hotel i've stayed in with no ice maker. I requested an extra blanket because my gf gets cold. They only have 1 person working at night and could not leave the desk, so I had to walk down to get it. Same went for an extra bottle of water then next night. The hairdryer did not work well- turned off and on. Gf said it was the worst hairdryer she's ever used. New property, paint was peeling in the bathroom. For the price I was paying, all of this was unfortunate. When I spoke to the front desk about all these issues during check out, he offered me a free cup of coffee. What a joke. Nice aesthetics in the lobby but don't stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location, in walking distance to the centre of Florence. The hotel is modern and has new interiors, the staff were friendly and the breakfast was a great selection! Would definintely recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate room first rate service great time. Enrico in particular really took care of us with info taxis etc. Highly recommend this property
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly and accommodating staff. The room was spacious and very clean.
Stayed 2 nights in Sep 2025