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Sanctuary Pakbeng Lodge

3.0 star property
3-star eco-certified hotel near Pakbeng Pier

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Photo gallery for Sanctuary Pakbeng Lodge

Outdoor pool
Suite, Balcony | Minibar, desk, blackout drapes, soundproofing
Aerial view
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Pool
  • Room service

Explore the area

Map
Ban Done Khame, Pakbeng
  • Pakbeng Pier
    ‪5 min walk‬
  • Pakbeng Market
    ‪12 min walk‬
  • Mekong Elephant Park

Room options

View all photos for Suite, Balcony

Suite, Balcony | Minibar, desk, blackout drapes, soundproofing

Suite, Balcony

  • River view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Minibar, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room, Balcony

  • River view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Minibar, desk, blackout drapes, soundproofing

Superior Double or Twin Room, Balcony

  • River view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Suite Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Or Twin Room With Mekong Elephant Experience Tour

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Pakbeng

On river.Your stay at this Pakbeng hotel places you within a 10-minute walk of Pakbeng Pier and Pakbeng Market.

What's nearby

  • Pakbeng Pier - 5 min walk - 0.3 miles
  • Pakbeng Market - 12 min walk - 0.7 miles

Restaurants

  • ‪Dokkhoun Restaurant - ‬6 min walk
  • ‪Sabaidee - ‬6 min walk
  • ‪Khopchaideu Restaurant - ‬3 min walk
  • ‪Hassan - ‬6 min walk
  • ‪Hive Bar - ‬10 min walk

About this property

Sanctuary Pakbeng Lodge

3-star eco-certified hotel near Pakbeng Pier
Sanctuary Pakbeng Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Sanctuary Pakbeng Lodge. Self parking is free.

  • 30 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Supervised kid's activities
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Bar or lounge
  • Dining venue
Sanctuary Pakbeng Lodge offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies. This Pakbeng hotel provides complimentary wired and wireless Internet access. Bathrooms include showers and slippers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Lao

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free cruise terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Sanctuary Pakbeng Lodge
Sanctuary Pakbeng
Pakbeng Hotel Pakbeng
Sanctuary Pakbeng Lodge Hotel
Sanctuary Pakbeng Lodge Pakbeng
Sanctuary Pakbeng Lodge Hotel Pakbeng

Frequently asked questions

How close is Sanctuary Pakbeng Lodge to the airport?

Sanctuary Pakbeng Lodge is 89.9 mi (209-min drive) away from the Oudomxay (ODY) airport, the closest popular airport to the property.

Does Sanctuary Pakbeng Lodge have an airport shuttle?

Airport shuttle services are not available at Sanctuary Pakbeng Lodge.

Does Sanctuary Pakbeng Lodge offer free breakfast?

Sanctuary Pakbeng Lodge offers free continental breakfast every day.

Is there a casino at Sanctuary Pakbeng Lodge?

No, there is no casino at this hotel.

What time is check-in at Sanctuary Pakbeng Lodge?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Sanctuary Pakbeng Lodge?

This hotel offers free self parking.

Does Sanctuary Pakbeng Lodge have a pool?

Sanctuary Pakbeng Lodge features an outdoor pool.

Does Sanctuary Pakbeng Lodge have a restaurant?

Yes, there is a restaurant on site.

Does Sanctuary Pakbeng Lodge have a spa?

This hotel has a spa, which features massages.

How close is Sanctuary Pakbeng Lodge to downtown Pakbeng?

Sanctuary Pakbeng Lodge is 0.7 mi away from Pakbeng.

Sanctuary Pakbeng Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

natalie

Liked: Cleanliness, property conditions & facilities
Nothing terrible but nothing stood out either. Nice views from the room but not worth the cost compared to the surrounding properties.
Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful one night here. We loved our room and the foot massages we got there. Our dinner was great and breakfast too. Lovely staff and all were very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Leif, BOULDER

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Caution…. The hotel did a bait and switch on me. What you see in the photos on Travelocity isn’t necessarily what you will receive. I booked and paid for a balcony suite. Instead, I was given a ground floor room. “Sorry, it’s already full.” Instead of taking any sort of responsibility, they blamed everyone but themselves. They even had the audacity to say that I was the first booking they ever had off of Travelocity. I would use caution before booking with them.

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensational hotel

What a fabulous hotel is the Pakbeng Sanctuary Lodge. A stunning view over the Mekong River, beautiful rooms and a lovely bar/ restaurant. There are 2 areas, the lower with superior rooms, a restaurant and swimming pool, and the upper with deluxe rooms and suites, also with a separate restaurant. We were upgraded to a suite and it was luxurious. The food is lovely and the drinks cold. The included breakfast was tasty.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room overlooking the Mekong

A beautiful hotel on the top of the hill overlooking the Mekong River. They picked me up at the boat and transported me to an oasis. This place was a great way to relax after my 6 hour boat ride to get there. The people that worked there were friendly and the view from my patio was amazing. I loved watching the sun set over the river. I only wish I could have had more time to enjoy this place before starting my second day journey to Luang Prabang.
Stayed 1 night in Jan 2023

10/10 Excellent

AG, Lisboa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, except breakfast that was average and bellow what to expect
Stayed 1 night in Feb 2020

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay more than one night. Trip highlight.

An absolute marvelous hotel overlooking the Mekong. If you're travelling down by boat either way make the effort to stay 2 nights and not rush off on the next morning boat. Be awakened by elephants trumpeting on the banks opposite. The rooms are plush and spacious the staff are exceptional,big thanks to Fon. Great management team. And Wendy Leggat who runs the elephant sanctuary is a gem. To visit the elephants is a must. Great pool. Very nice restaurant with a fine set menu plus breakfast is great. Highly recommended we didn't want to leave. Many thanks.
Stayed 2 nights in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stop over on the Mekong.

We stayed at the Sanctuary as we had stayed in the sister hotel in Luang Prabang and loved it. We found this one not to be as polished but still an enjoyable stay. Pakbeng is a 'stop-over' place as the boat cruise along the Mekong stops here meaning there was very little around in the local vicinity meaning we didn't leave the complex. We were upgraded to a 'deluxe' room but felt it lacked that prestige feel e.g. bed wasn't as comfortable as we've had previously and only 1 pillow. The staff were very attentive, including the manager who welcomed us personally. The food was delicious and we enjoyed a bottle of red wine in the room as well as with dinner as it was so good. The view is exquisite along the Mekong and we even saw elephants bathing in the water on the opposite bank at 7am as we left. Amazing. The hotel has it's own private pier to the river so our cruise picked us up there which was a real perk. The team helped us with our bags to the river making the whole process very easy. We requested a breakfast box as we were leaving so early and were spoilt! We had an omelette each, crepes, toast with butter/jam and fresh fruit. Excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff were really helpful and friendly. Lovely view
Stayed 1 night in Jul 2019

4/10 Poor

DAVID, UK

Liked: Room comfort
Disliked: Staff & service

Read the reviews elsewhere before booking

Seriously I don't understand how people give this place 10/10 the best thing about the place was the view. The room was ok. The water to the room was intermittent. Twice I was in the shower covered in suds and the water stopped. On mentioning this to staff they seemed surprised although looking at other reviews this has been an issue for 4 years. The menu was limited with only one vegetarian option. The beer was 3 times more expensive than elsewhere. The elephants across the river were about 1 km away. Don't believe the pictures. This place is expensive compared to elsewhere and I certainly wouldn't stay here again. Oh and the WiFi was terrible.
Stayed 2 nights in Aug 2019

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

We had a very brief stay at this beautiful hotel. Staff were amazing with a very big welcome from Ben the manager. Rooms were beautiful with all the amenities you need. The view was amazing and the town while very primitive, very interesting. Would have liked to stay another night the appreciate the area.
Stayed 1 night in Jul 2019

10/10 Excellent

STAIMESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
all is good and i think you shoudl not force people to write so may characters as some people have limited ability in writing and foreigh languages
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good with our stay at this place Serives are good and check in was smooth
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are im good condition, except that they should have WIFI in room
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing retreat

Our stay here was fantastic. The staff are amazing, Ben , the GM,was incredibly helpful and the resort is gorgeous. To wake up in the morning and see elephants bathing in the Mekong is magical. If you’re traveling through Pakbeng consider staying for a day or two we look forward to coming back.... Scott and Amanda California
Stayed 1 night in Aug 2018

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay by the river

Very nice lodge with a terrace overlooking the Mekong River.
Stayed 1 night in Aug 2018

8/10 Good

K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with amazing views of the Mekong. Wifi could be better!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with Mekong views

Lovely hotel on the banks of the Mekong. Beautiful river views from our balcony. Half board included a very good dinner. Staff and service were excellent.
Stayed 1 night in Aug 2018

10/10 Excellent

Jack, Asheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on a Mekong river cruis from Chiang Rai to Luang Probang and stayed overnight her. Excellent place, wonderful staff and excellent food. Would stay again
Stayed 1 night in Feb 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and comfortable which was a change from many places along the river. The view of the sunset was amazing! We pre-ordered dinner since we are vegetarians and it was super delicious. It rained that night and some rain came in under our front door, that was the only issue.
Stayed 1 night in Jan 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and good food.

They initially had only one of our two rooms booked but sorted it out quickly with no fuss. Setting on riverside was great and watched elephants bathing at breakfast time. Evening set menu was very good. If you wanted an alternative meal then you could walk into the village. Staff helpful and friendly. A good choice for a mid range hotel in Pakbeng.
Stayed 1 night in Jul 2017