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Château de l'Ile & Spa

5.0 star property
5-star luxury hotel near Train Station Square

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Photo gallery for Château de l'Ile & Spa

Terrace/patio
Front of property
Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; garden views
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540
  • Popular LocationTrain Station Square10 min drive
  • Popular LocationStrasbourg Cathedral10 min drive
  • Popular LocationStrasbourg Christmas Market12 min drive
  • AirportStrasbourg (SXB-Strasbourg Intl.)15 min drive

Room options

View all photos for Traditional Room

1 bedroom, in-room safe, desk, soundproofing

Traditional Room

  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room (Balcon)

Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing

Superior Room (Balcon)

  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Castle Room

Castle Room | 1 bedroom, in-room safe, desk, soundproofing

Castle Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, desk, soundproofing

Classic Room

  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

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May 14 - May 15
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About the neighborhood

Ostwald

On river.You'll find L'Illiade and La Vigie Shopping Center within 2 miles (3 km) of this hotel. Aushopping Illkirch Baggersee and Museum of Chocolate Secrets are also within 3 miles (5 km).

What's nearby

  • Meinau Stadium - 9 min drive
  • Train Station Square - 10 min drive
  • Strasbourg Cathedral - 10 min drive
  • Place Kléber - 11 min drive
  • Strasbourg Christmas Market - 12 min drive

Getting around

  • Graffenstaden Station - 4 min drive
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 18 min drive

Restaurants

  • Domino's Pizza - 4 min drive
  • Bistro Régent - 4 min drive
  • McDonald's - 6 min drive
  • Miro - 15 min walk
  • Hôtel Restaurant Tankstell - 7 min drive

About this property

Château de l'Ile & Spa

5-star luxury hotel near Train Station Square
Château de l'Ile & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Château de l'Ile & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Ostwald hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1891
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Château de l'Ile & Spa offers 62 accommodations with minibars and safes. Digital television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Free crib
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in January.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Indoor pool
  • Public bath
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile & Spa Hotel
Château de l'Ile & Spa Ostwald
Château de l'Ile & Spa Hotel Ostwald

Frequently asked questions

How close is Château de l'Ile & Spa to the airport?

Château de l'Ile & Spa is 6.5 mi (18-min drive) away from the Strasbourg (SXB-Strasbourg Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Château de l'Ile & Spa?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Château de l'Ile & Spa on May 14, 2024 start from $111.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Château de l'Ile & Spa have an airport shuttle?

Château de l'Ile & Spa offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per vehicle, one-way.

How close is Château de l'Ile & Spa to the beach?

This hotel is 15.6 mi (29-min drive) from Plage de la Ballastière de Bishheim-Schiltigheim and 18.7 mi (32-min drive) from Uferabflachung Süd. Don't forget your sunscreen!

Does Château de l'Ile & Spa offer free breakfast?

Free breakfast isn’t provided at Château de l'Ile & Spa, but buffet breakfast is offered for a fee of EUR 24 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Château de l'Ile & Spa?

No, there is no casino at this hotel, but Casino Diamond (15-min drive) is nearby.

What time is check-in at Château de l'Ile & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Château de l'Ile & Spa?

This hotel offers free self parking.

Does Château de l'Ile & Spa have a pool?

Château de l'Ile & Spa does not have a pool.

Does Château de l'Ile & Spa have a restaurant?

Château de l'Ile & Spa is home to La Winstub de l'Ile, which features garden views.

Does Château de l'Ile & Spa have a spa?

This hotel has a spa, which features facials, body scrubs, and hot stone massages.

How close is Château de l'Ile & Spa to downtown Ostwald?

Château de l'Ile & Spa is 0.2 mi away from Ostwald.

Château de l'Ile & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 297 reviews" "
Rating 8 - Good. 74 out of 297 reviews" "
Rating 6 - Okay. 37 out of 297 reviews" "
Rating 4 - Poor. 15 out of 297 reviews" "
Rating 2 - Terrible. 4 out of 297 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023

6/10 Okay

kambiz

Liked: Cleanliness, staff & service
Air conditioning not e
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Henrik

Stayed 1 night in Mar 2023

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Matias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
Stayed 4 nights in Dec 2019

10/10 Excellent

Valerie, er City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Stayed 1 night in Dec 2019

8/10 Good

Keiji

Business traveler
Liked: Cleanliness, staff & service
Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Stayed 1 night in Nov 2019