Shinsaibashi Higashi Crystal Hotel

3.0 star property
3-star hotel near Dotonbori

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Photo gallery for Shinsaibashi Higashi Crystal Hotel

Exterior
Daily buffet breakfast (JPY 1000 per person)
Twin Room, Non Smoking | Down comforters, desk, blackout drapes, iron/ironing board
Hallway
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    ‪1 min walk‬
  • Kuromon Market
    ‪4 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

  • 172 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Double Room Non-smoking

  • Sleeps 2

Standard Twin Room Non-smoking

  • Sleeps 2

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About the neighborhood

Osaka

Minami stay.Within a 10-minute walk of this Minami hotel, you'll find Dotonbori and Kuromon Market. Also, Nipponbashi is within half a mile (1 km) and Tsutenkaku Tower is within 2 miles (3 km).

What's nearby

  • Dotonbori - 1 min walk - 0.1 miles
  • Kuromon Market - 4 min walk - 0.3 miles
  • Dotonbori Glico Sign - 8 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Tsutenkaku Tower - 2 min drive - 2.2 miles

Getting around

  • Kitntetsu-Nipponbashi Station - 8 min walk
  • Nippombashi Station - 8 min walk
  • Itami Airport (ITM) - 28 min drive

Restaurants

  • ‪日本橋 さか一 - ‬2 min walk
  • ‪朋友雑穀食府 - ‬2 min walk
  • 喫茶ステレオ
  • ‪一陽 - ‬3 min walk
  • ‪来来 - ‬2 min walk

About this property

Shinsaibashi Higashi Crystal Hotel

3-star hotel near Dotonbori
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and an elevator are also featured at Shinsaibashi Higashi Crystal Hotel.

This 3-star Osaka hotel is smoke free.

  • 73 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Shinsaibashi Higashi Crystal Hotel offers 73 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinsaibashi-Higashi Crystal
Shinsaibashi Higashi Crystal
Shinsaibashi Higashi Crystal Hotel Hotel
Shinsaibashi Higashi Crystal Hotel Osaka
Shinsaibashi Higashi Crystal Hotel Hotel Osaka

Frequently asked questions

How close is Shinsaibashi Higashi Crystal Hotel to the airport?

Shinsaibashi Higashi Crystal Hotel is 11.1 mi (28-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

Does Shinsaibashi Higashi Crystal Hotel have an airport shuttle?

Airport shuttle services are not available at Shinsaibashi Higashi Crystal Hotel.

Does Shinsaibashi Higashi Crystal Hotel offer free breakfast?

Free breakfast isn’t provided at Shinsaibashi Higashi Crystal Hotel, but buffet breakfast is offered for a fee of JPY 1000 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Shinsaibashi Higashi Crystal Hotel?

No, there is no casino at this hotel.

What time is check-in at Shinsaibashi Higashi Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Shinsaibashi Higashi Crystal Hotel?

Free parking is not available at this hotel.

Does Shinsaibashi Higashi Crystal Hotel have a pool?

Shinsaibashi Higashi Crystal Hotel does not have a pool.

Does Shinsaibashi Higashi Crystal Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Shinsaibashi Higashi Crystal Hotel have a spa?

There are no spa services available at this hotel.

How close is Shinsaibashi Higashi Crystal Hotel to downtown Osaka?

Shinsaibashi Higashi Crystal Hotel is 1.7 mi away from Osaka.

Shinsaibashi Higashi Crystal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 275 reviews
Rating 8 - Good. 122 out of 275 reviews
Rating 6 - Okay. 22 out of 275 reviews
Rating 4 - Poor. 5 out of 275 reviews
Rating 2 - Terrible. 4 out of 275 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Traveled with partner
Liked: Cleanliness
It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Stayed 3 nights in Jan 2020

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful

Excellent staff, very accommodating... Big thank you too the staff, very grateful 🙏
Stayed 3 nights in Nov 2019

10/10 Excellent

Hail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to everything especially the centre of Osaka
Stayed 4 nights in Nov 2019

8/10 Good

Asli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks guys! Location and service was goodw
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Ok hotel for the price and location

The room was very small, enough for 2 large size luggage and not much walking space after that. The small tub was nice for a soak after a whole day of walking. Wish there could be more hooks to hang jackets/clothes. The bed was firm and the blanket was comfortable. No view to see, as it wasn't possible to open the frosted window. 6-10min walk to most of the major shopping and train station.
Stayed 5 nights in Nov 2019

8/10 Good

PS, Vancouver, BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked newly renovated. Beds were comfortable. If you want your room cleaned, you have to leave your room keys at the front desk by the cut-off time.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and convenient location, facilities are quite new.
Stayed 1 night in Jul 2019

6/10 Okay

Emil

Not bad, but the worst of that brands hotels

It was ok, the area is slightly dodgy (for Japan). The hotel also had ran out of room clothes and other amenities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was wonderful stay. Staffs were very kind.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and quiet. It’s not too far from the shops. Thanks
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Stephanie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small, but location is good. Very close to Shinsaibashi. Easy to shop and eat around. A nice place to stay for a short trip.
Stayed 1 night in Oct 2018

8/10 Good

Dorothy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, staffs were helpful. Hotel was close to subway & walking distance to Dotonburi
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Wish customer service read mail from customers.

No reply on my direction enquire this time. Expect more prompt customer service reply by mail.
Stayed 2 nights in Sep 2018

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quiet,good price to stay here. Hotel close to shopping area, very convience.Will stay here next trip.
Stayed 5 nights in Jul 2018

8/10 Good

Lisa, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with most hotels in Osaka, the rooms are very small, but it was clean, more spacious than another hotel I’ve been to, had a laundry room which was helpful to clean our clothes, and the hotel staff was very nice. We only stayed one night so it was perfectly acceptable. Room would be too small to spend a week in it though. Great location near Dontonburi but without all the noise and commotion. Great stay.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort