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Oriental Hotel Universal City

4.0 star property
4-star hotel near Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby
In-room safe, blackout drapes, iron/ironing board, free WiFi
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪4 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪10 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪72 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.2 out of 10
Very good
(18 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(11 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds
  • Free WiFi

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(23 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(74 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(41 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds
  • Free WiFi

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • Free WiFi

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • Free WiFi

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Osaka

Konohana stay.A stay at this Konohana hotel places you within half a mile (1 km) of Universal Studios Japan and 3 miles (5 km) of Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 miles (10 km).

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 miles
  • Universal Studios Japan - 4 min walk - 0.3 miles
  • Zepp Osaka Bayside - 13 min walk - 0.7 miles
  • Osaka Aquarium Kaiyukan - 10 min drive - 3.4 miles
  • Legoland Discovery Center - 10 min drive - 3.4 miles

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - ‬10 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬10 min walk

About this property

Oriental Hotel Universal City

4-star hotel near Universal Studios Japan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

  • 330 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka

Oriental Hotel Universal City Hotel

Oriental Hotel Universal City Osaka

Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

How close is Oriental Hotel Universal City to the airport?

Oriental Hotel Universal City is 15.8 mi (43-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Jul 2, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oriental Hotel Universal City have an airport shuttle?

Airport shuttle services are not available at Oriental Hotel Universal City.

Does Oriental Hotel Universal City offer free breakfast?

Free breakfast isn’t provided at Oriental Hotel Universal City, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1700 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Oriental Hotel Universal City?

No, there is no casino at this hotel.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Oriental Hotel Universal City?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per day.

Does Oriental Hotel Universal City have a pool?

Oriental Hotel Universal City does not have a pool.

Does Oriental Hotel Universal City have a restaurant?

Yes, there is a restaurant on site.

Does Oriental Hotel Universal City have a spa?

There are no spa services available at this hotel.

How close is Oriental Hotel Universal City to downtown Osaka?

Oriental Hotel Universal City is 4 mi away from Osaka.

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 933 out of 1427 reviews
Rating 8 - Good. 334 out of 1427 reviews
Rating 6 - Okay. 108 out of 1427 reviews
Rating 4 - Poor. 25 out of 1427 reviews
Rating 2 - Terrible. 27 out of 1427 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a mid tier hotel with a great location if you’re going to universal, great options at breakfast.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ramon, Santa Ana

Stayed 1 night in Feb 2026

8/10 Good

MAEDA

部屋はとても清潔で綺麗でしたが、バスタブの水垢やカビが目立っていたのが残念です。 また、レストランの女性スタッフに、髪の毛が長かったり、簡易的やクリップで留めてあるだけで飲食を扱う身だしなみには不適切な気がします。
Stayed 2 nights in Feb 2026

10/10 Excellent

Zheila

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The place was very clean and well-maintained. It’s also within walking distance to Universal Studios, which made everything so convenient. The staff were friendly and accommodating throughout our stay. I especially appreciated how helpful they were when I needed a last-minute cab ride to the airport — they arranged it quickly and made the process stress-free. I will definitely come back and book here again. Highly recommended!
Stayed 2 nights in Feb 2026

10/10 Excellent

EUNSOOK

Traveled with family
Liked: Cleanliness, staff & service, amenities
방 상태, 청소 모두 좋았습니다.
Stayed 4 nights in Feb 2026

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2026

10/10 Excellent

SAYURI

Stayed 2 nights in Feb 2026

10/10 Excellent

Tanya

Stayed 2 nights in Feb 2026

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2026

2/10 Terrible

YOKO

Stayed 1 night in Feb 2026

10/10 Excellent

SONIA

Stayed 2 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexis

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristy, richmond hill

Stayed 2 nights in Jan 2026

8/10 Good

Edna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom amenities and the fact that for children free afternoon snacks !
Stayed 1 night in Jan 2026

10/10 Excellent

SEONGRYONG

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vinodh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, good amenities and loved the location to Universal Studio. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 4 nights in Oct 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, daily service, very good staff and english speaking. Location is very close to the train station connecting to other hubs. The theme park has all kinds of restaurants convenient stores, bus transportation straight to and from kansai airport. Highly recommended.
Stayed 5 nights in Jan 2026

10/10 Excellent

isiac

Stayed 3 nights in Jan 2026

10/10 Excellent

camilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't eat breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we checked in, the staff was welcoming, friendly, and accommodating. The property was spotless and the rooms were great!!! Would definitely come back and choose this property.
Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is fine- we’re out of the room most of the day to be at the park anyways. It was clean and served its purpose. My only complaint with this hotel- I know check in time is at 3pm, but I was 7 min early and they seriously turned me away and told me to come back at 3pm. So I went to the bathroom, came back out and at 2:59 I was back in line and they did finally check me in, although they seemed to be having a little trouble, I’m not sure why, it was a little unclear. They do have a lounge area if you arrive early where there are some sweet snacks and coffee, etc which was nice. I had been waiting there for about an hour because again, I understand I was too early for check in. However at no point was I offered an early check in rate either.. which is a little unusual. But I didn’t fight it since I wasn’t really in a hurry that day. I just thought it was petty to turn me away at 2:53pm. I did not eat at the hotel as we got up too early to do breakfast there. In the evenings, after coming back from the park, they offer free hotdogs, 1 per person, which I did not have since I don’t like hotdogs but if that’s something you’re into, it’s available after the park closes. Also, beds are hard but… so are most beds in Japanese hotels so that’s kind of expected. The couch is softer than the beds. Overall, the best thing about this hotel is the location. Just wanted to be close to the park. Rooms were comfortable and served its purpose.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gisan

Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha Yi Yin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff were nice, very close to universal studios, and a lot of restaurants below the hotel. Very convenient
Stayed 6 nights in Jan 2026