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5.0 out of 5

"Indication at JR station not clear and misleading. The hotel entrance is also difficult to find. " More

By a verified traveler on Sat 19 Oct 2019

Hotel Description

4-star hotel near Tsutenkaku Tower

In shopping district

Your stay at this Abeno hotel places you within 2 miles (3 km) of Tsutenkaku Tower and Nipponbashi. Also, Kyocera Dome Osaka is within 3 miles (5 km) and Osaka Castle is within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free Internet, refrigerators

The 202 guestrooms offer free WiFi and free wired Internet, refrigerators, and flat-screen TVs. Free bottled water, in-room massages, and hair dryers are also available.

Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$75* Per night/room Aug 16 - Aug 17

Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Semi-double Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Double Room, Non Smoking (Adjoining Room not connected -2Rooms)(No meal/bed for child 0-11)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Trusty Osaka Abeno ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Trusty Osaka Abeno

Everyone (2) Family (1)
5 out of 5
Indication at JR station not clear and misleading. The hotel entrance is also difficult to find.

Posted by on Oct 19, 2019

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5 out of 5
Everything was great.Only disadvantage is that the room is small.Great staff and location.Strongly recommended.

Posted by on Jan 27, 2019

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5 out of 5

Nice hotel near train station in busy part of town

Pros: The central location was very convenient.
Cons: We had trouble finding the hotel as the signage is only visible from a certain direction.
Location: Lots of shopping is available in the vicinity. Train station is just feet away, so can easily visit sights in Osaka.
We stayed here for 3 nights recently while on vacation. The location was very convenient, as it was just steps away from the train station, with many eating options nearby. The room was nicely appointed albeit a little on the small side. The free breakfast had a nice variety of choices. We especially enjoyed the Japanese options.

Posted by , from Alamo, CA on Jun 19, 2017

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Trusty Osaka Abeno. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 202 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Kansai Intl. Airport (KIX) (54.4 km / 33.8 mi)
  • Train station: Tennoji Station (0.8 km / 0.5 mi)
  • Metro station: Tennoji-ekimae Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Trusty Osaka Abeno offers 202 accommodations with complimentary bottled water and slippers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

TERRACE Cafe Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rin-Tei - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 1980 for adults and JPY 1980 for children (approximately)
  • Nearby parking fee: JPY 2500 per night (328 ft away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Trusty Abeno
  • Hotel Trusty Abeno Osaka
  • Hotel Trusty Osaka Abeno
  • Trusty Abeno
  • Trusty Osaka Abeno
  • Hotel Trusty Osaka Abeno Hotel
  • Hotel Trusty Osaka Abeno Osaka
  • Hotel Trusty Osaka Abeno Hotel Osaka

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.