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Hotel Riu Palace Aruba - All Inclusive

Property class: 4
4-star beachfront property near Eagle Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

Aerial view
BBQ/picnic area
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, Palm Beach
    ‪2 min walk‬
  • Place, The Casino at Hilton Aruba
    ‪4 min walk‬
  • Place, Hyatt Regency Casino
    ‪10 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

View all photos for Room Standard

Free minibar, in-room safe, desk, blackout drapes

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 419 sq ft
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior with Side Sea View

  • 376 sq ft
  • Sleeps 4

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(265 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(116 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (U)

7.4 out of 10
Good
(6 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | B2C-US)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elie Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Partial Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | Elite Club | 18+ | E)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • 419 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite with Sea View

  • 656 sq ft
  • Sleeps 2

View all photos for Suite Premium with Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Premium with Sea View

  • 656 sq ft
  • Sleeps 2

Family Room -8 guests- Junior with Sea View

  • Sleeps 8

About the neighborhood

Noord

Beachfront retreat .Within a 15-minute walk of this Palm Beach property, you'll find Palm Beach and Hyatt Regency Casino. Eagle Beach and Divi Golf and Beach Resort are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 2 min walk - 0.1 miles
  • Bubali Bird Sanctuary - 3 min walk - 0.2 miles
  • The Casino at Hilton Aruba - 4 min walk - 0.3 miles
  • Butterfly Farm - 7 min walk - 0.4 miles
  • Hyatt Regency Casino - 10 min walk - 0.6 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 16 min drive

Restaurants

  • ‪Bugaloe Beach Bar & Grill - ‬7 min walk
  • ‪Gianni's Ristorante - ‬6 min walk
  • ‪Lola Taqueria - ‬6 min walk
  • ‪Soprano's Piano Bar - ‬8 min walk
  • ‪Grano Cafe - ‬9 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

4-star beachfront property near Eagle Beach
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. A complete renovation of Hotel Riu Palace Aruba - All Inclusive was completed in April 2026.

Smoking is allowed in designated areas at this 4-star Noord property.

  • 611 guestrooms or units
  • 11 levels
  • 3 buildings
  • 8 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Aruba - All Inclusive offers 611 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 1,555 reviews
Hotel Riu Palace Antillas - Adults Only - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Palace Aruba - All Inclusive to the airport?

Hotel Riu Palace Aruba - All Inclusive is 7.6 mi (16-min drive) away from the Queen Beatrix Intl. Airport (AUA) airport, the closest popular airport to the property.

Does Hotel Riu Palace Aruba - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Aruba - All Inclusive.

How close is Hotel Riu Palace Aruba - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Aruba - All Inclusive offer free breakfast?

Hotel Riu Palace Aruba - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Riu Palace Aruba - All Inclusive?

No, there is no casino at this property, but The Casino at Hilton Aruba (5-min walk) and Hyatt Regency Casino (10-min walk) are nearby.

What time is check-in at Hotel Riu Palace Aruba - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Aruba - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Aruba - All Inclusive have a pool?

Hotel Riu Palace Aruba - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Palace Aruba - All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Hotel Riu Palace Aruba - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages.

How close is Hotel Riu Palace Aruba - All Inclusive to downtown Noord?

Hotel Riu Palace Aruba - All Inclusive is 1.3 mi away from Noord.

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 989 out of 1873 reviews
Rating 8 - Good. 403 out of 1873 reviews
Rating 6 - Okay. 248 out of 1873 reviews
Rating 4 - Poor. 116 out of 1873 reviews
Rating 2 - Terrible. 117 out of 1873 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

James

Stayed 6 nights in Jan 2026

10/10 Excellent

Dmitry

Stayed 14 nights in Jan 2026

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Adam

Stayed 4 nights in Jan 2026

8/10 Good

Dennis

Stayed 5 nights in Dec 2025

8/10 Good

Robert

Stayed 4 nights in Nov 2025

6/10 Okay

Priya

Stayed 4 nights in Jan 2026

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. Beach was awesome. Service was great. Food was great.
Stayed 6 nights in Nov 2025

4/10 Poor

Sandy, Gaithersburg

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I am extremely disappointed with my recent stay at Riu Palace Aruba. I booked and paid for a Junior Suite with Ocean View, but the accommodations and overall experience fell far below what is expected from a resort of this caliber. Upon check-in, we were assigned Room 305, which was in unacceptable condition. The air conditioning did not work, there was no internet access, and the television was nonfunctional. The room also had a strong moldy odor, and the sofa was visibly torn and covered in mildew. We contacted the front desk around 11:00 AM to request assistance. Despite four follow-up calls throughout the day, no one came to address the issues until around 8:00 PM, only after we had already decided to change rooms due to the lack of response. For the second night, we were moved to Room 295, where the situation worsened. We encountered cockroaches on two consecutive nights. When we requested to be moved again, we were told no other rooms were available, forcing us to remain in a room with an active pest issue. We even had to place towels along the bottom of the door to prevent insects from entering. This was unacceptable, especially at a resort advertised as luxury. Room 295 also presented additional problems. There was no elevator servicing that area, making it difficult to transport luggage. The room was located close to ground level, resulting in excessive nighttime noise, and once again, the television did not work. None of this aligned with what we paid for.
Stayed 4 nights in Dec 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and comfortable. Room service and house keeping did a great job everytime we need something. I highly recommend RIU Palace for family and RIU Antillas for adults.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lana

Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Super attentive and appreciative that we chose them. By far the best experience we have come across in our trips. Dinning options were great as well with different meal coarses so it doesnt get boring
Stayed 5 nights in Jan 2026

4/10 Poor

Charles, Paoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and thoroughly enjoyed our stay on the Hotel Riu Palace Aruba. The hotel is located in a great location with great beaches and vibrant nightlife. The property was very clean, the staff were friendly and welcoming, and the food was diverse and very good throughout our stay. To top it off, the New Year’s Eve at the Moomba Restaurant was exceptional and a true highlight of the trip. While seating around the beach and pool was limited during peak times, it did not detract from an otherwise excellent overall experience.
View from our Hotel room.
Stayed 8 nights in Dec 2025

6/10 Okay

Leonard, Lincoln

Stayed 5 nights in Dec 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bareia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the resort. Staff was very friendly and rooms were clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Marta

Stayed 7 nights in Dec 2025

2/10 Terrible

Edita

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences I have ever had in my life! The rooms smell like mold to the point where my son got so sick to the point that I had to send him to the hospital! Plus I will never book with Expedia ever again very unhappy with the help I received with them with this whole booking!
Stayed 8 nights in Dec 2025

6/10 Okay

george

Traveled with family
Liked: Cleanliness, staff & service, amenities
yes
Stayed 7 nights in Dec 2025

6/10 Okay

Angie

Stayed 5 nights in Dec 2025

4/10 Poor

Randy

Traveled with family
Disliked: Amenities, property conditions & facilities
The frontline staff at RIU Aruba are genuinely friendly and want to help, and they deserve credit for their attitude. Unfortunately, the same can’t be said for the administrative staff, who came across as patronizing when issues arose and seemed to have very little autonomy or common sense in resolving them. Our experience started off poorly when they refused to let my wife check in without me, despite our flights being delayed separately. That set the tone. We then ran into multiple issues with both check-in and our room. We were repeatedly told things like “a bed is being sent,” only to be told later that it wasn’t possible—sometimes after we’d already been moved to another room. The lack of coordination was frustrating, and we often had to argue just to get solutions that were logical and reasonable. The property itself is also poorly maintained. During our stay, part of the pool bar actually broke and fell onto guests, which was alarming. Room cleaning was inconsistent as well—we often had to wait until late in the day for service. The food was another major disappointment. While you can eventually find something edible, the overall quality and presentation are very poor for a resort of this size and reputation. Overall, you do get what you pay for in this area, but given the disorganization, maintenance issues, and food quality, I wouldn’t recommend this hotel and would not return.
Stayed 8 nights in Dec 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice shower was alittle slippery . It was clean :).
Stayed 4 nights in Dec 2025

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 6 nights in Dec 2025