Hotel Riu Palace Aruba - All Inclusive

4.0 star property
4-star beachfront property near Eagle Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Aerial view
Lobby
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub

Explore the area

Map
J.E. Irausquin Blvd 79, Noord
  • The Casino at Hilton Aruba
    ‪3 min walk‬
  • Hyatt Regency Casino
    ‪9 min walk‬
  • Eagle Beach
    ‪2 min drive‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪10 min drive‬

Room options

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 420 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

  • Sleeps 3
  • 1 King Bed

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 2 King Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (ROH | C)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(226 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony, Ocean View (C)

  • 420 sq ft
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite (C)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (ROH | C)

  • 344 sq ft
  • Sleeps 8
  • 2 King Beds

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Room -8 guests- Junior with Sea View

  • Sea view
  • Sleeps 8

You may also like

About the neighborhood

Noord

Beachfront retreat .Within a 10-minute walk of this Palm Beach property, you'll find Palm Beach and Hyatt Regency Casino. Eagle Beach and Divi Golf and Beach Resort are also within 3 miles (5 km).

What's nearby

  • The Casino at Hilton Aruba - 3 min walk - 0.2 miles
  • Palm Beach - 3 min walk - 0.2 miles
  • Hyatt Regency Casino - 9 min walk - 0.5 miles
  • Eagle Beach - 2 min drive - 1.2 miles
  • Stellaris Casino - 2 min drive - 1.4 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪Salt & Pepper - ‬6 min walk
  • ‪Papillon Restaurant - Aruba - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Mambo Jambo - ‬6 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

4-star beachfront property near Eagle Beach
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Dutch, English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Palace Aruba - All Inclusive to the airport?

Hotel Riu Palace Aruba - All Inclusive is 6.7 mi (14-min drive) away from the Queen Beatrix Intl. Airport (AUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Aruba - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Aruba - All Inclusive on Jul 7, 2025 start from $622.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Aruba - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Aruba - All Inclusive.

How close is Hotel Riu Palace Aruba - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Aruba - All Inclusive offer free breakfast?

Hotel Riu Palace Aruba - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Riu Palace Aruba - All Inclusive?

No, there is no casino at this property, but The Casino at Hilton Aruba (3-min walk) and Hyatt Regency Casino (8-min walk) are nearby.

What time is check-in at Hotel Riu Palace Aruba - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Aruba - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Aruba - All Inclusive have a pool?

Hotel Riu Palace Aruba - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Palace Aruba - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Aruba - All Inclusive have a spa?

This property has a spa, which features mani/pedis, reflexology, and hot stone massages.

How close is Hotel Riu Palace Aruba - All Inclusive to downtown Noord?

Hotel Riu Palace Aruba - All Inclusive is 1.2 mi away from Noord.

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 952 out of 1788 reviews
Rating 8 - Good. 402 out of 1788 reviews
Rating 6 - Okay. 236 out of 1788 reviews
Rating 4 - Poor. 113 out of 1788 reviews
Rating 2 - Terrible. 85 out of 1788 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Agatino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large resort , great food great pools , the staff was awesome by bar Watiers josesway was great, lovely energetic pool staff and activities , nightly entertainment fun , all the bars were nice so many different options , bartenders by the live stage were so nice attentive jossy and Mimi , amazing beaches , we stood at the palace and were able to hang out arcades only next door , hotly recommended this resort, a little pricey but worth it
Stayed 5 nights in Mar 2025

10/10 Excellent

Lauren Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superior
Stayed 7 nights in Mar 2025

10/10 Excellent

Victor, Watertown

Liked: Cleanliness, amenities
A very clean and friendly establishment. I've stayed there 3 times and was never disappointed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristine, telford

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I would’ve changed was the fact that there was construction every morning right outside my balcony window starting at 7 AM… But everything else was perfect
Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome! Great location, great amenities. I wish the room was a little cooler temperature wise but that’s my only complaint
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 7 nights in Mar 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am not the one to write a review, nor have I ever written a review, but I had too after spending $3,500 for not even a week. This was our first trip to Aruba and may be our last. We arrived and were greeted by great staff. When we got to our room, there was an overwhelming smell of mildew and the furniture was very old/outdated and stained. The tub drain was broken and the parts were left inside the tub. The room was dirty and still had hair on the floor in the bathroom from the previous customer. We had an issue with a light blinking in our room, which was taken care of very quickly, but they left a mess on the floor where the light was changed. Regarding the resturaunts, the buffet food was OK, but the outdoor seating had flies and birds everywhere. You CANNOT make reservations at the specialty dining resturaunts. You must go there before they open and stand in line with your entire party or you cannot eat there. Most of the beach chairs were broken, and forget about actually trying to find a spot to sit. Many mornings, all the chairs at the pool and beach were claimed by someone leaving their towel on them and not returning. Overall, Riu needs to update and catch up with the resorts around them. My wife and I walked down the beach and walkway to see the other resorts which were more up to date and would have rather spent a little more to not have that experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

crysthia lynn

Stayed 6 nights in Mar 2025

10/10 Excellent

ANTONIO

Stayed 4 nights in Mar 2025

8/10 Good

Eleanor

Liked: Cleanliness
Stayed 6 nights in Mar 2025

6/10 Okay

Joseph

Traveled with group, Traveled with family
Liked: Staff & service
Staff was great ! Needs updating . Food was good !
Stayed 10 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness
The people that worked there were great-everyone!
Stayed 7 nights in Mar 2025

10/10 Excellent

Mirsad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s nice and very very clean nice people in resort big big 10
Stayed 9 nights in Mar 2025

10/10 Excellent

Henrique Jose Pinho,

Stayed 6 nights in Mar 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

4/10 Poor

Judy

Disliked: Property conditions & facilities
Elevator not working our entire stay. Not told about this at checkin and not provided an alternate location on the property
Stayed 4 nights in Mar 2025

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and beach and staff are wonderful. Very clean! But our room was very outdated. Again- clean but boy does it need some updates. Our television did not work as they just messed with the cable a little bit and shrugged. The workout facility was closed for repairs and they started construction in the hallways at 9am sharp. The elevator needed work while we were there. We almost got stuck. There were no stairs?? So we used the housekeeping elevators which worked fine. The food was good- breakfast is the best! Great location and within walking distance to a cool area with restaurants and bars and shops. Nightly entertainment was an added bonus and fun to watch. We were there for the beach and it was stunning and the water was amazing. Had to get up at 6am to reserve a hut on the beach otherwise you were out of luck. Great overall stay!

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Food at lunch was just okay but that’s what I expect from all inclusive food. Dinner at the buffet was always great. Staff was very friendly and helpful. Loved it
Stayed 5 nights in Mar 2025

10/10 Excellent

clara

Stayed 5 nights in Mar 2025

6/10 Okay

Robert S

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I thought everything was great. except for two things. Need more huts on the beach and the rooms are quite outdated need a do-over. Brand new on each side of your property.
Stayed 10 nights in Mar 2025

4/10 Poor

JULIO C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular experiencia

El edificio tres donde nos enviaron al piso octavo, no tenía ascensor, tocaba ir por el ascensor de servicio y daba asco, desde el ingreso a una puerta, donde había cosas tiradas, colchones, cunas, es un lugar horrible, las condiciones generales del hotel son malas, muy viejas y nada que ver con las fotos, el sofá cama de la habitación tenía un colchón muy sucio y lleno de óxido.
Stayed 4 nights in Mar 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service
Out second time here..there are a few things that were declined from last year…namely only 1 working elevator and the fitness center was closed. All the staff is outstanding. The food was pretty much as good as last year…we don’t bother with the restaurants and just enjoy the buffet. We heard they are going to start major renovations soon, but we will probably be back in 2026
Stayed 6 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 7 nights in Mar 2025

10/10 Excellent

Maria A

Liked: Amenities
It was kept very clean
Stayed 5 nights in Mar 2025