I rented Karen and Michael's condo for my parents (80 years old) over Christmas to give them more space (we have a small place at Palisades). Karen and Michael sent crystal clear instructions ahead of time, checked in by email frequently, and were very friendly. My parents appreciated that the condo was clean, uncluttered, comfortable, and had a fantastic fireplace. The check-in, parking, and check-out were easy and smooth. Thank you for the great stay!