Skip to main content
Beginning of main content

"Good value. Clean and comfortable beds. Close to highway for on and off. " More

By a verified traveler on Wed 06 Apr 2022

Enter dates to see availability

Hotel Description

Hotel near Essex Island Marina in Old Saybrook

City center stay

Within 6 miles (10 km) of this hotel, you'll find Essex Steam Train and Essex Island Marina. Essex Library and Harvey's Beach are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 120 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, free weekday newspapers, and free local calls are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$95* Per night/room May 18 - May 19

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Old Saybrook - Westbrook ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Old Saybrook - Westbrook

Everyone (6) Couples (2) Family (3)
5 out of 5
Good value. Clean and comfortable beds. Close to highway for on and off.

Posted by on Apr 6, 2022

Was this review helpful to you?
5 out of 5
staff was friendly and helpful. Property was clean and well-maintained. Room was large, comfortable. Thanks.

Posted by , from EAST CHATHAM on Mar 21, 2022

Was this review helpful to you?
4 out of 5
Having come from out of state, we needed a ride to the venue we were going to. Anthony, the nice young man on the desk, was very helpful in securing a ride for us. Only thing we didn't care for was the room being so far from the entrance. My friend & I both have leg problems so it was quite a tiring walk. The bar in the hotel is a pretty energetic place. It appears to be the local bar for people from the area to go. Overall, we enjoyed our stay. We would definitely stay there again if we ever go back to the area.

Posted by on Feb 17, 2022

Was this review helpful to you?
4 out of 5
cleanliness

Posted by on Nov 16, 2021

Was this review helpful to you?
4 out of 5
The property was pleasant, easy access with plenty of parking.

Posted by on Aug 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2021 by Mark Battista

Thank you for your wonderful comment!

4 out of 5

Posted by on Jul 17, 2021

Was this review helpful to you?
5 out of 5

Posted by on Aug 26, 2019

Was this review helpful to you?
2 out of 5
The place was not very clean. It was not absolutely disgusting, but it was not clean. The entire place was in need of either a deep cleaning or a renovation. The carpeted floors in the room were sticky. When I wiped up a bathroom floor water spot the towel became brown. The entire place smelled musty and dank and we had to open our windows for several hours to make the room smell passable (it was over 80 degrees out) Front desk staff gruff and unfriendly doing the bare minimum in a mechanical way. The dining room attendant was very friendly and helpful but the food was subpar, on the order of the very cheapest of places rather than a decent hotel. For the price we paid $225/night it was an enormous disappointment.

Posted by on Jul 21, 2019

Was this review helpful to you?
3 out of 5
Fascility is large and old. Not viewable from the highway so a bit difficult to find. Minimal people staying there. Staff is good. Bed comfortable. Breakfast so-so.

Posted by on Mar 25, 2019

Was this review helpful to you?
4 out of 5

Pool hours

Pros: Clean and rooms were nice size. Bed was ok. Breakfast was good.
Cons: I would have liked to swim for exercise in the pool but needed to have earlier hours, before 9AM and later hour, after 9Pm.

Posted by , from ca on Oct 21, 2016

Was this review helpful to you?

About the Quality Inn Old Saybrook - Westbrook

Location 100 Essex Rd, Old Saybrook, CT 06475

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free. This Old Saybrook hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Old Saybrook Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Comfort Inn Hotel Old Saybrook
  • Comfort Inn Old Saybrook
  • Quality Inn Old Saybrook
  • Quality Old Saybrook
  • Quality Old Saybrook Westbrook
  • Quality Inn Old Saybrook - Westbrook Hotel
  • Quality Inn Old Saybrook - Westbrook Old Saybrook
  • Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Old-Saybrook-Hotels-Quality-Inn-Old-Saybrook---Westbrook.h3988-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Old-Saybrook-Hotels-Quality-Inn-Old-Saybrook---Westbrook.h3988-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Old-Saybrook-Hotels-Quality-Inn-Old-Saybrook---Westbrook.h3988-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.