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"Staff was awesome. The property needs work. AC repairs, dirty carpet, broken coffee machine . " More

By a verified traveler on Sat 28 Aug 2021

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Hotel Description

Enjoy the indoor pool at this Edmond hotel

In Edmond

Within 2 miles (3 km) of this Edmond hotel, you'll find E.C. Hafer Park and Pelican Bay Aquatic Center. Edmond Convention & Visitors Bureau and University of Central Oklahoma (UCO) are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a garden, and express check-out are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74* Per night/room Oct 30 - Oct 31

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

SureStay Plus Hotel by Best Western Edmond ratings based on 38 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Edmond

Everyone (17) Couples (1) Family (9)
4 out of 5
Staff was awesome. The property needs work. AC repairs, dirty carpet, broken coffee machine .

Posted by on Aug 28, 2021

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Comment from Hotel Management

Sep 23, 2021 by Dennis

Thank you for your positive feed back during these trying times; please come back in the future.

1 out of 5
This hotel is horrible! Complimentary breakfast was supposed to start at 6 AM. It is now 7:30 and all still nothing. I thought I would get some OJ and go back to my room and wait. The OJ machine was dirty and rusted all around the bottom. So I headed back to my room via the stairs. The stairs were all dirty and looked like they haven't been vacuumed in at least a month. Will avoid this place. Very dirty hotel.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 17, 2021 by Dennis

Sorry for the inconvenience you encounter here at the property. Couple of things. Breakfast is still grab n go. With waffles, muffins, breakfast burritos, breakfast sandwich, yogurt, cereal and milk both of water and bottle of juice. Second, we have a construction crews that been with us for months going in and out morning and nights. So the stairs ware are swept every morning and every night so we apologize for that. Lastly. The juice machine shows no signs of usages.

5 out of 5
The property is old, but clean. Great rates.

Posted by on May 18, 2021

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Comment from Hotel Management

May 18, 2021 by Dennis

Thank you for the wonderful review. Look forward to your next visit.

1 out of 5
The Best Western Edmond had NO RECORD of my reservation. We were fortunate they still had a room but had to pay again. Not a happy camper Regina Callender

Posted by , from Henderson, Tx on Jul 24, 2020

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Comment from Hotel Management

Jul 31, 2020 by Jovanni

Thank you for staying at Best Western, we appreciate the feedback. We'd like to apologize for the inconvenience you had on your stay. Best Regards.

5 out of 5

Posted by on Dec 16, 2019

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5 out of 5

Posted by on Dec 16, 2019

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4 out of 5
The staff were very kind and helpful. The room, bed, breakfast were all great. The only reason I didn’t give this hotel the highest rating is because it is two stories with no elevator. This may be why it is less expensive. We will stay again, as the lack of stairs is not a problem for us and we liked the oversized room we reserved.

Posted by on Nov 30, 2019

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2 out of 5

Posted by on Oct 20, 2019

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4 out of 5

Posted by on Aug 30, 2019

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2 out of 5
Had no HOT WATER FOR 2 DAYS AND NO RUNNING WATER 1 DAY.THE EMPLOYEES CAME IN AND HAD BREAKFAST ON TGERE BREAK WHEN YOU HAVE GUESTS EATING NOT VERY PROFESSIONAL NO CLASS.ANDALL THEY SPOKE IS SPANISH RIDICULOUS

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 13, 2019 by Best Western Hotels & Resorts

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again.

About the SureStay Plus Hotel by Best Western Edmond

Location 2700 E 2nd St, Edmond, OK 73034

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Edmond offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. SureStay Plus Hotel by Best Western Edmond also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Edmond hotel.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Edmond offers 60 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Edmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2016.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay, plus a deposit of USD 30.00 per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Edmond
  • BEST WESTERN Edmond Inn
  • Edmond BEST WESTERN
  • Surestay Plus By Edmond Edmond
  • Best Western Edmond Inn Suites
  • SureStay Plus Hotel by Best Western Edmond Hotel
  • SureStay Plus Hotel by Best Western Edmond Edmond
  • SureStay Plus Hotel by Best Western Edmond Hotel Edmond

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.