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"Every thing was great except tv didn’t have guide and we couldn’t find shows or movies to watch " More

By a verified traveler on Fri 01 Apr 2022

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Hotel Description

Hotel near Quail Springs Mall in Oklahoma City

In entertainment district

Within 2 miles (3 km) of this Oklahoma City hotel, you'll find Quail Springs Mall and Oklahoma Heart Hospital. Mercy Hospital Oklahoma City is within 2 miles (3 km) and Penn Square Mall is within 9 miles (15 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Aug 11 - Aug 12

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Springhill Suites Marriott Quail Springs ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Springhill Suites Marriott Quail Springs

Everyone (3) Couples (2) Family (4)
5 out of 5
Every thing was great except tv didn’t have guide and we couldn’t find shows or movies to watch

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 12, 2022 by Andrew Burch

I would like to thank you for choosing to stay with us during your travels through Oklahoma City! I do apologize for the lack of a TV guide in your suite, but can assure you that those are indeed required to be in all rooms. It is my hope that you will visit us again soon!

2 out of 5
Clean. Didn’t like that housekeeping just tried entering out room without even knocking

Posted by on Mar 29, 2021

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2 out of 5
Mattress and couch seem old. Not luxurious and it is a suite. Toilet is small and not elongated seat.

Posted by on Feb 24, 2021

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3 out of 5
The front desk was EXCELLENT .. very friendly and nice .. the room was very outdated . There was build up dust all along the walls and corner floor . Tub was very old and chipping paint . Toilet clogged . No breakfast due to coronavirus (onky muffins and apples and bananas that were very very brown). Only thing i can say good about this place is that the front desk were SUPER SUPER NICE AND FRIENDLY .

Posted by , from Florida on Jul 20, 2020

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Comment from Hotel Management

Sep 10, 2020 by Shannon

We appreciate you staying with us and providing details in regards to your stay. First, thank you for the great feedback on our desk staff. Also, we have noted your room cleanliness issues and have used your feedback as a training opportunity. We have made significant changes in our housekeeping department and we are seeing results. Our hope is that you will stay with us again soon and that your next review will be "EXCELLENT" in all areas. Again, thank you for the feedback!

2 out of 5
Had to change rooms 3x upon check in to find one where bathroom facilities actually worked! Room never cleaned. Have stayed here 5 months ago and had great stay; hotel deteriorated. Other great hotels nearby

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by Director of Sales

Valued Guest, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. I am sorry that comping the room and points added to your rewards account for a additional free night did not seem satisfactory. I hope we get a chance to redeem ourselves in the future and give you a better experience from the start.

4 out of 5
Great stay. I was very happy with the staff and quality. I was very happy that the bathroom was split and the shower area had a vent. If you need to work while staying here, bring your own light. There is no lighting at the desk, not even an overhead light.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Director of Sales

Thanks for staying with us. We appreciate your feedback! All of our rooms should have a light at the desk as well. I will definitely look into this. Thank you for letting us know.

4 out of 5

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Asst: General Manager

Thank you for your feedback

3 out of 5

Design flaw

The hotel is clean and the staff was ok. The breakfast staff cleaned up breakfast pretty early and quick. If you weren't down there 20 mins before 9 you didnt get food. The room design is horrible!!! The bed is so close to the A/C the room stayed super hot. We had to move our mattresses when we were in the room just to get some airflow. Night time was horrible. The shower is a whole other problem. You have to get in to turn on the water. Then either freeze or scold your self to get the temp correct. The design of these rooms is so bad. I would not stay there again.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Aug 7, 2018 by Asst: General Manager

We appreciate your feedback on your stay with us. I do want to apologize for any inconvenience this might have caused you. We will bring this issues to the proper management.

5 out of 5

Comfortable hotel with spacious room.

Pros: Easy internet connection. Desk and lamp provided.
Location: Numerous restaurants and shopping are in this area.
Stayed 3 nights and had good experience. Room had sofa, microwave, refrigerator, nice shower stall. Room was quiet and comfortable. Some areas of hotel are in process of redecorating.

Posted by on Sep 20, 2016

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5 out of 5

Good Value

Clean rooms. Nice fromt desk staff. Good breakfast. The only down side to this hotel it that the sofa bed is very uncomfortable.

Posted by on Feb 21, 2011

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About the Springhill Suites Marriott Quail Springs

Location 3201 W Memorial Rd, Oklahoma City, OK 73134

Property Features

Springhill Suites Marriott Quail Springs offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 957 square feet (89 square meters) and includes a conference center. The business-friendly Springhill Suites Marriott Quail Springs also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Oklahoma City hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 957 sq ft of conference space
  • 89 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Springhill Suites Marriott Quail Springs offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Flat-screen televisions come with cable channels and pay movies. Accommodations have kitchenettes with microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 4.99 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Marriott Quail Springs
  • Springhill Suites Marriott Quail Springs Hotel
  • Springhill Suites Marriott Quail Springs Hotel Oklahoma City
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  • Springhill Suites Marriott Quail Springs Hotel
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  • Hotel Springhill Suites Marriott Quail Springs
  • Springhill Suites Marriott Quail Springs Hotel
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  • Springhill Suites Marriott Quail Springs Hotel Oklahoma City

You should know

  • The seasonal pool will open in May and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.