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4.3 out of 5

"Great hotel overall. The miscommunication regarding late check out however, overall very accommodating. " More

By a verified traveler on Fri 20 Oct 2023

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Hotel Description

4-star motel near Nudgee Golf Club

Northgate stay

Your stay at this Northgate motel places you within 3 miles (5 km) of Nudgee Golf Club and Eagle Farm Racecourse. Also, St Joseph's Nudgee College is within 3 miles (5 km) and Brisbane Entertainment Centre is within 6 miles (10 km).

Free shuttle, parking

An outdoor pool, free self parking, and laundry facilities are featured at this motel. Guests will appreciate perks like free WiFi and free airport drop-off. A terrace and luggage storage are also provided.

Basic Room, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Apr 26 - Apr 27

Standard Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room, 1 Bedroom, Kitchenette

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 1 Twin Bed, Accessible

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Novena Palms Motel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novena Palms Motel

Everyone (3)
5 out of 5

Posted by on Oct 20, 2023

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5 out of 5
Great hotel overall. The miscommunication regarding late check out however, overall very accommodating.

Posted by on Oct 20, 2023

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3 out of 5

Disappointed

Pros: It had very clean room, spacious, excellent security, friendly owner.
Cons: Web site needs to state CLEARLY the shuttle hours, when it's available and that it does not get people at the airport.
Location: Near airport
We were disappointed that the airport shuttle was not available on Sundays, as we needed it that day, and that it was only available from the hotel to the airport, not from the airport to the motel. We ended up spending so much on taxi fare that we could have stayed at a more expensive hotel and closer to the airport for less than we spent overall. No hot water in bathroom. Dinner offered only until 7:00 PM and we were lucky to arrive by then. However, the dinner was delicious and we enjoyed the exotic choices.

Posted by , from Sandy Utah on Aug 1, 2015

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Property Features

Novena Palms Motel offers its guests an outdoor pool, a terrace, and laundry facilities. Public spaces have free WiFi. A shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Brisbane Northgate Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking

Room Amenities

Novena Palms Motel offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Staffed front desk
  • Front desk opens daily at 9:00 AM
  • Social distancing measures are in place
  • Front desk closes daily at 6:00 PM
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novena Palms Motel Northgate
  • Novena Palms Northgate
  • Novena Palms Motel
  • Novena Palms
  • Novena Palms Motel Motel
  • Novena Palms Motel Northgate
  • Novena Palms Motel Motel Northgate
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.