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"Room 201 is too close to the road for a peaceful night sleep. Except for that, everything about this hotel was above my expectations. Would stay he ... " More

By a verified traveler on Mon 17 Sep 2018

Hotel Description

Hotel near California State University East Bay in Hayward

City center stay

You'll find California State University East Bay and Alex Giualini Plaza Park within 2 miles (3 km) of this hotel. Hayward City Hall and Hayward Japanese Gardens are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-in, express check-out, and laundry facilities are also on offer.

Free WiFi, comfy beds

The 62 guestrooms feature comforts like memory foam beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Jan 24 - Jan 25

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Hayward ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Hayward

Everyone (3) Couples (1) Family (1)
1 out of 5
Heavy traffic of people going in and out. The tv in the room didn't work. It was a nightmare

Posted by , from Hayward California on Sep 3, 2020

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4 out of 5
Room 201 is too close to the road for a peaceful night sleep. Except for that, everything about this hotel was above my expectations. Would stay here again.

Posted by , from Savannah GA on Sep 17, 2018

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3 out of 5
Pros: Metal bouquet on the rails and sink.
Cons: The bathroom paint was peeling, and the floor was dirty.
Super great attempt at turning an older motel into a charming, colorful motel. The inside clearly showed an attempt to modernize the room, but the entire room should have been modernized.

Posted by on May 28, 2017

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5 out of 5

Excellent Customer Service

Pros: accommodations/facilities-clean and inviting, check in & check out-easy and hassle free, free breakfast-2 thumbs up, staff-kind & helpful
The front desk and housekeeping staff were so kind and helpful. They front desk was very accommodating and even allowed us to stay an hour past our check out. We give the free breakfast 2 thumbs up as well. It was a great way to start our day. We are planning a trip back to Hayward a year from now and will stay here in a heartbeat. We couldn't have been happier and felt so comfortable. We give The Quality Inn Hayward a 5-Excellent rating.

Posted by on Nov 29, 2015

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4 out of 5

Nice Hotel

This hotel was very clean and comfortable.The breakfast was good also.

Posted by , from Los Angeles, CA on Oct 1, 2013

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2 out of 5

The hotel made me feel very uncomfortable.!

Cons: Nothing close, Noisy, Poor breakfast
This hotel was not in a great area of town. It was located along an area selling used cars. I would not walk alone in the area. It was within walking distance of two restaurants that I wouldn't go to. The other restaurants were a mile and a half away. At the very best this is not more than two stars. Very disappointing.

Posted by on Dec 3, 2012

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4 out of 5

This hotel was comfortable and conveniently located.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: parking spaces not always available due to trucks.
This hotel is located close to my family, as well as shops, restaurants, and easy access to the Oakland Airport. Rooms are clean and the staff is friendly and helpful when needed. Parking is sometimes difficult since truckers stay there as well.

Posted by , from Texas on Nov 3, 2011

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4 out of 5

Good location

Great value for the money - super service and room was clean and comfortable.

Posted by , from Vacaville, CA on Feb 3, 2011

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5 out of 5

Everything was great but the clothes washer

My wife and I had a great time at the hotel. The staff was very friendly and helpful. The room was nice except for the usual strong musty like smell. We decided to put on a load of dirty laundry with the convenient coin operated washer and dryer. It took about 1 1/2 hours for the washer to fill but it never washed the clothes. So we told the front desk there was a problem with it. They said they would have it checked out. We were going to try the following night but got back to the hotel too late, so we do not know if they fixed the problem. All I can say is we did not leave with a clean load of clothes. However they did reimburse us the 1.25 we used for the load of wash.

Posted by on Aug 17, 2010

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4 out of 5

Great place to stay

My trip to the Oakland area was stressful and frought with difficulties. The staff at the Hayward Comfort Inn were the highlight of the trip. They were thoughtful and caring and helpful beyond belief. From carrying my long-delayed luggage to my room, arranging a taxi, even helping me pour my breakfast waffle correctly, they were kind and professional. The room was clean and well-appointed, a real bargain. The only negative is that the street is quite noisy, but ear-plugs worked well. I highly recommend this hotel.

Posted by on Jan 8, 2009

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Quality Inn Hayward also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available. This Hayward hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1985
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Oakland Intl. Airport (OAK) (20.1 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Hayward offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Memory foam beds feature premium bedding. Cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2018.

  • Bathrooms are partially open
  • Memory foam beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Doors are locked from 10:30 PM-6:30 AM. Guests arriving within these hours must use the check-in window located at the entrance of the hotel.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Comfort Inn Hayward
  • Comfort Inn Hotel Hayward
  • Hayward Comfort Inn
  • Quality Inn Hayward
  • Quality Hayward
  • Comfort Inn Hayward Hotel Hayward
  • Quality Inn Hayward Hotel
  • Quality Inn Hayward Hayward
  • Quality Inn Hayward Hotel Hayward

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.