"Super great attempt at turning an older motel into a charming, colorful motel. The inside clearly showed an attempt to modernize the room, but the en ... " More

By a verified traveler on Sun 28 May 2017

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Hotel Description

Hotel perfectly located for exploring Hayward

Heart of Hayward

Within 2 miles (3 km) of this Hayward hotel, you'll find Alex Giualini Plaza Park and California State University East Bay. Hayward City Hall and Hayward Japanese Gardens are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-in, express check-out, and laundry facilities are also on offer.

Free WiFi, comfy beds

The 62 guestrooms feature comforts like memory foam beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, sofa beds, and cable TV.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95 per night

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Hayward ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Hayward

Everyone (3)
4 out of 5
Room 201 is too close to the road for a peaceful night sleep. Except for that, everything about this hotel was above my expectations. Would stay here again.

Posted by , from Savannah GA on Sep 17, 2018

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3 out of 5
Pros: Metal bouquet on the rails and sink.
Cons: The bathroom paint was peeling, and the floor was dirty.
Super great attempt at turning an older motel into a charming, colorful motel. The inside clearly showed an attempt to modernize the room, but the entire room should have been modernized.

Posted by on May 28, 2017

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5 out of 5

Excellent Customer Service

Pros: accommodations/facilities-clean and inviting, check in & check out-easy and hassle free, free breakfast-2 thumbs up, staff-kind & helpful
The front desk and housekeeping staff were so kind and helpful. They front desk was very accommodating and even allowed us to stay an hour past our check out. We give the free breakfast 2 thumbs up as well. It was a great way to start our day. We are planning a trip back to Hayward a year from now and will stay here in a heartbeat. We couldn't have been happier and felt so comfortable. We give The Quality Inn Hayward a 5-Excellent rating.

Posted by on Nov 29, 2015

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4 out of 5

Nice Hotel

This hotel was very clean and comfortable.The breakfast was good also.

Posted by , from Los Angeles, CA on Oct 1, 2013

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2 out of 5

The hotel made me feel very uncomfortable.!

Cons: Nothing close, Noisy, Poor breakfast
This hotel was not in a great area of town. It was located along an area selling used cars. I would not walk alone in the area. It was within walking distance of two restaurants that I wouldn't go to. The other restaurants were a mile and a half away. At the very best this is not more than two stars. Very disappointing.

Posted by on Dec 3, 2012

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4 out of 5

This hotel was comfortable and conveniently located.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: parking spaces not always available due to trucks.
This hotel is located close to my family, as well as shops, restaurants, and easy access to the Oakland Airport. Rooms are clean and the staff is friendly and helpful when needed. Parking is sometimes difficult since truckers stay there as well.

Posted by , from Texas on Nov 3, 2011

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4 out of 5

Good location

Great value for the money - super service and room was clean and comfortable.

Posted by , from Vacaville, CA on Feb 3, 2011

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5 out of 5

Everything was great but the clothes washer

My wife and I had a great time at the hotel. The staff was very friendly and helpful. The room was nice except for the usual strong musty like smell. We decided to put on a load of dirty laundry with the convenient coin operated washer and dryer. It took about 1 1/2 hours for the washer to fill but it never washed the clothes. So we told the front desk there was a problem with it. They said they would have it checked out. We were going to try the following night but got back to the hotel too late, so we do not know if they fixed the problem. All I can say is we did not leave with a clean load of clothes. However they did reimburse us the 1.25 we used for the load of wash.

Posted by on Aug 17, 2010

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4 out of 5

Great place to stay

My trip to the Oakland area was stressful and frought with difficulties. The staff at the Hayward Comfort Inn were the highlight of the trip. They were thoughtful and caring and helpful beyond belief. From carrying my long-delayed luggage to my room, arranging a taxi, even helping me pour my breakfast waffle correctly, they were kind and professional. The room was clean and well-appointed, a real bargain. The only negative is that the street is quite noisy, but ear-plugs worked well. I highly recommend this hotel.

Posted by on Jan 8, 2009

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4 out of 5

Will come back again

We were very pleased to stay the hotel. All staff were very helpful and friendly. The room was clean. Breakfast was nice. Only, the street was noisy.

Posted by on Aug 4, 2008

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Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Quality Inn Hayward also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available. This Hayward hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1985
  • Breakfast available (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (20.2 km / 12.5 mi)
  • Train station: Hayward Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Hayward offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Memory foam beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Hayward hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2018.

  • Bathrooms are partially open
  • Memory foam beds
  • Pull-out sofa bed
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

Doors are locked from 10:30 PM until 6:30AM. Guests arriving within these hours must use the check-in window located at the entrance of the hotel. For details, guests can contact the property using the number on the reservation confirmation received after booking.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Hotel Names

  • Comfort Inn Hayward
  • Comfort Inn Hotel Hayward
  • Hayward Comfort Inn
  • Quality Inn Hayward
  • Quality Hayward
  • Comfort Inn Hayward Hotel Hayward