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Best Western Plus Inn of Hayward

2.5-star property
360 W A Street, Hayward, CA 1-855-201-7819
3.9 out of 5
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See all 11 travelocity Reviews

"I did question a front desk agent because a child was running around above me on the 2nd floor. He gave me attitude when he said he is one floor above ... " More

By a verified traveler on Wed 31 Aug 2022

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Hotel Description

Hotel perfectly located for exploring Santa Clara

Santa Clara stay

Your stay at this Santa Clara hotel places you within 2 miles (3 km) of Kennedy Park and Hayward Flight. Hayward City Hall and Alex Giualini Plaza Park are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Jun 18 - Jun 19

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Inn of Hayward ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Inn of Hayward

Everyone (2) Couples (3) Family (3)
4 out of 5
I did question a front desk agent because a child was running around above me on the 2nd floor. He gave me attitude when he said he is one floor above you and one room away (this child). I mentioned if that is the case then this child is making more noise than I believed. He provided me with ear plugs.

Posted by on Aug 31, 2022

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Comment from Hotel Management

Oct 10, 2022 by Best Western Plus Inn of Hayward

Thank you for your feedback. We appreciate your business and hope to welcome you back again.

5 out of 5
bed sheets were stained

Posted by , from corona on May 6, 2022

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Comment from Hotel Management

May 7, 2022 by Best Western Plus Inn of Hayward

Thank you for letting us know, we will address this issue with housekeeping. We appreciate your business and we look forward to your next visit.

4 out of 5
Price was right

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Best Western Plus Inn of Hayward

We're happy to hear that our price for value paid worked out well for your needs and we hope to have the pleasure of welcoming you back again soon!

5 out of 5
Everything was perfect I loved the jetted tub that was my favorite I would definitely book here again.

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 20, 2021 by Best Western Plus Inn of Hayward

Thank you! We look forward to your next stay with us. We appreciate your valued business and support.

5 out of 5
Love it here I’m definitely staying another nite I love it here n I have a jacuzzi tub in my bathroom

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 18, 2021 by Best Western Plus Inn of Hayward

Thank you for choosing the Best Western Plus Inn of Hayward and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

5 out of 5
Great staff helped out with my check in and it was quick

Posted by on Nov 29, 2020

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Comment from Hotel Management

Dec 1, 2020 by Elyse-Guest Relations

Thank you for staying with us. We are very pleased to know you appreciated our friendly staff and you found them to be helpful. We value your review and hope to welcome you back soon.

1 out of 5
I called and asked if I book a room under my name if my family can just show up and check in with out me. They said yes so I booked only to have them have to rebook and pay again because they changed there mind saying I wasn’t there so they couldn’t check them in. So my family had to pay agin for 2 rooms because of this false information and the rooms I paid for went unused with no refund or anything.

Posted by , from Oakland on Jun 7, 2020

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Comment from Hotel Management

Jun 12, 2020 by Best Western Plus Inn of Hayward

We apologize Noe for any miscommunication. We look ahead to another opportunity to serve you again in the future the next time you are in Hayward, Ca. area.

3 out of 5

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 18, 2020 by Best Western Plus Inn of Hayward

Thank you for being our recent guest. We appreciate your feedback!

4 out of 5
The Location was Idea for me. Room was mostly clean (there was a wet spot on the carpet). I wanted a non-smoking room, they say it was a non-smoking but it still had an odd smell about it.... I said it was like it was from the ventilation system and they did acknowledge that the next room was a smoking room. they did move me to the next room over which was much better. When I checked out (early morning 12/27) at about 5am I was checking out when a man drove up from the direction of the back of the parking lot. he started to speak roughly at the desk man about the female security guard. he said he would complain and about the security guard and desk man. (I doubt he would) he said he was going to check in there but said now he won't. My take is that if he was going to stay there he would have parked next to the office and walk in but seems he drove to the back of the parking lot... anyway, just saying. Desk man was not at fault of anything. the security guard came in also and I heard her speaking to the desk man, Didn't sound like she was at fault. just saying. Oh, one other desk woman did not know how much it would cost to take a taxi to the airport and she told me she did not know the phone number for them. It seems that would be something they would know.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Best Western Plus Inn of Hayward

Thank you for choosing the Best Western Plus Inn of Hayward.

3 out of 5

Staff - great. Property itself - not so much.

Pros: Staff.
Cons: Cleaned up.
First and foremost, the staff was outstanding. 6 out of 5 stars for sure. That said, the property itself was a little disappointing. All around pretty dirty and somewhat rundown, not really what I expected from a BW Plus.

Posted by on Sep 9, 2015

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About the Best Western Plus Inn of Hayward

Location 360 W A Street, Hayward, CA 94541

Property Features

Best Western Plus Inn of Hayward offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Plus Inn of Hayward also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Hayward hotel is smoke free.

  • 91 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Hayward Station (0.9 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Inn of Hayward offers 91 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Hayward
  • Best Western Inn Hayward
  • Best Western Plus Hayward
  • Best Western Plus Inn Hayward
  • Hayward Best Western
  • Best Western Plus Inn Of Hayward Hotel Hayward
  • Best Western Plus Inn Of Hayward Hotel
  • Best Plus Of Hayward Hayward
  • Best Western Plus Inn of Hayward Hotel
  • Best Western Plus Inn of Hayward Hayward
  • Best Western Plus Inn of Hayward Hotel Hayward

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.