"I did question a front desk agent because a child was running around above me on the 2nd floor. He gave me attitude when he said he is one floor above ... " More
Santa Clara stay
Your stay at this Santa Clara hotel places you within 2 miles (3 km) of Kennedy Park and Hayward Flight. Hayward City Hall and Alex Giualini Plaza Park are also within 2 miles (3 km).
This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Oct 10, 2022 by Best Western Plus Inn of Hayward
Thank you for your feedback. We appreciate your business and hope to welcome you back again.
May 7, 2022 by Best Western Plus Inn of Hayward
Thank you for letting us know, we will address this issue with housekeeping. We appreciate your business and we look forward to your next visit.
Aug 23, 2021 by Best Western Plus Inn of Hayward
We're happy to hear that our price for value paid worked out well for your needs and we hope to have the pleasure of welcoming you back again soon!
Mar 20, 2021 by Best Western Plus Inn of Hayward
Thank you! We look forward to your next stay with us. We appreciate your valued business and support.
Mar 18, 2021 by Best Western Plus Inn of Hayward
Thank you for choosing the Best Western Plus Inn of Hayward and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Dec 1, 2020 by Elyse-Guest Relations
Thank you for staying with us. We are very pleased to know you appreciated our friendly staff and you found them to be helpful. We value your review and hope to welcome you back soon.
Jun 12, 2020 by Best Western Plus Inn of Hayward
We apologize Noe for any miscommunication. We look ahead to another opportunity to serve you again in the future the next time you are in Hayward, Ca. area.
Jan 18, 2020 by Best Western Plus Inn of Hayward
Thank you for being our recent guest. We appreciate your feedback!
Dec 30, 2019 by Best Western Plus Inn of Hayward
Thank you for choosing the Best Western Plus Inn of Hayward.
Best Western Plus Inn of Hayward offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Plus Inn of Hayward also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Hayward hotel is smoke free.
Available in all rooms: High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Best Western Plus Inn of Hayward offers 91 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.